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Suggestion DPQL Reports Bug Report
Submit Feature Request
Suggestion DPQL Reports Bug Report
انتقادات و پیشنهادات
انتقادات و پیشنهادات
Submit Feature Request
Suggestion DPQL Reports Bug Report
Likes
Title / Author
Status
نظرات
Activity
5
DeskPro badly needs a Reply option / Recipients can get spammed with only Reply to All
Alex McCaffrey
۱۱ اسفند ۱۳۹۹
Report
0
5
Ability to change message order and date view in the helpcenter
Robert Tanka
۳۰ بهمن ۱۳۹۹
Collecting Feedback
0
1
Voice - extra options for Voice queue settings
Jeff Hauman
۲۹ بهمن ۱۳۹۹
Collecting Feedback
0
3
Merge History and Search field in top navigation bar
Michael W.
۵ اسفند ۱۳۹۹
Report
0
2
The ability to stop Deskpro creating a new ticket be default if Deskpro email address is down as a cc
Robert Tanka
۲۴ بهمن ۱۳۹۹
Collecting Feedback
0
4
For agents to get a notification when a new user is registered
Jackie Macapanpan
۲۲ بهمن ۱۳۹۹
Collecting Feedback
0
51
The ability to duplicate department settings/permissions etc
Cristian Gandos
۱۷ بهمن ۱۳۹۹
Collecting Feedback
0
3
Time based triggers for recurring actions
Michael W.
۵ اسفند ۱۳۹۹
Report
0
0
Triggers for persons and organisation
Michael W.
۵ اسفند ۱۳۹۹
Report
0
1
Ability to save filters for Persons/Organisations
Michael W.
۵ اسفند ۱۳۹۹
Report
0
0
Title Field (Mr., Mrs., etc) Customization
Manoj K Manda
۵ اسفند ۱۳۹۹
Report
0
5
Bulk Delete Agents
Shawn Morris
۱۶ بهمن ۱۳۹۹
Collecting Feedback
0
24
Dynamic dropdown custom ticket fields
Ahmad Sahrizal
۱۵ بهمن ۱۳۹۹
Collecting Feedback
1
2
The ability to have a second ordering feature
Christian Cantinelli
۱۴ بهمن ۱۳۹۹
Collecting Feedback
0
6
Image auto-resizing and lightbox functionality when creating Publish content
Jason Gillan
۱۴ بهمن ۱۳۹۹
Collecting Feedback
0
5
Different feedback forms for tickets from different departments
masumeh
۱۳ بهمن ۱۳۹۹
Collecting Feedback
0
11
The ability to set admins for specific brands
Monitzer Bernhard / AQIPA
۹ بهمن ۱۳۹۹
Collecting Feedback
0
0
Let agents include tasks and comments when printing tickets
Christian Mattart
۵ اسفند ۱۳۹۹
Report
0
10
Most used contacts option
Mindaugas
۳ بهمن ۱۳۹۹
Collecting Feedback
0
3
Warning / notification to reassign tickets before deleting user
Manoj K Manda
۱۶ اردیبهشت ۱۴۰۰
Collecting Feedback
0
3
Lock icon in condensed ticket list view
Jason McGrath
۵ اسفند ۱۳۹۹
Collecting Feedback
0
3
Notifications for attachments removed from emails due to file size
chris o'brien
۵ اسفند ۱۳۹۹
Collecting Feedback
0
4
Limit total number of tickets assigned to an agent
thiago
۵ اسفند ۱۳۹۹
Collecting Feedback
0
1
Prevent users from resolving tickets
Tommy Jackson
۵ اسفند ۱۳۹۹
Collecting Feedback
0
3
Add an expiry date for Customer Satisfaction Survey
Demi Conde
۵ اسفند ۱۳۹۹
Collecting Feedback
0
4
Search by attachment name
Mindaugas
۵ اسفند ۱۳۹۹
Collecting Feedback
1
2
How to make Message and Subject field not required
Jackie Macapanpan
۵ اسفند ۱۳۹۹
Collecting Feedback
2
3
Copy of email via trigger should be included in the relevant ticket
Steve, Lam Hang
۲۴ آذر ۱۳۹۹
Collecting Feedback
0
0
Change search defaults
Azeem Javed
۲۴ آذر ۱۳۹۹
Collecting Feedback
0
9
recall message
adam johnson
۵ اسفند ۱۳۹۹
Collecting Feedback
0
2
Have a setting to make it so agents must provide a label for tickets
Mindaugas
۲۰ آذر ۱۳۹۹
Collecting Feedback
0
0
(Add option to) Display "Last updated" instead of "Created" date for KB articles
Koen Glotzbach
۵ اسفند ۱۳۹۹
Report
0
5
Custom fields for Guides
Theresa Harbor
۱۱ آذر ۱۳۹۹
Collecting Feedback
0
4
Ability to limit the number of active sessions for users
matt
۱۱ آذر ۱۳۹۹
Collecting Feedback
0
0
Have the ability to pre-select and hide parent departments so only child departments are visible on ticket submission form
Steve Bailey
۴ آذر ۱۳۹۹
Collecting Feedback
0
1
Attaching multiple files to a ticket using the attach button, not the drag and drop method
Mindaugas
۲۸ آبان ۱۳۹۹
Collecting Feedback
0
0
Reporting on articles with searchwords
Fusako Iwaya
۱۱ اسفند ۱۳۹۹
Collecting Feedback
0
4
Ability to update a ticket based off it's linked ticket
Amabel Watkins
۲۶ آبان ۱۳۹۹
Collecting Feedback
0
8
A permission that allows agents to only see certain CRM usergroups
Jared
۱۶ آبان ۱۳۹۹
Collecting Feedback
0
5
Allow agents to choose Microphone and Speakers used by Voice
Joël Messas
۱۴ آبان ۱۳۹۹
Collecting Feedback
0
4
Add predefined articles to chat widget
Alan O'Flaherty
۵ اسفند ۱۳۹۹
Collecting Feedback
0
0
Allow admin to set agents offline for chat and voice
Danelle McKeown
۷ آبان ۱۳۹۹
Collecting Feedback
0
1
The ability to pick what Elasticsearch searches (eg. only tickets/articles/community etcc)
Mindaugas
۵ اسفند ۱۳۹۹
Collecting Feedback
0
6
Custom Fields for Agent Profile
Stephan Koch
۵ اسفند ۱۳۹۹
Collecting Feedback
2
0
Community Topic Filter view - want to see 'All'
Marion Abramo
۵ اسفند ۱۳۹۹
Collecting Feedback
0
1
Make Deskpro recognise the organisation when it has been cc'd on an email
Mindaugas
۲۸ مهر ۱۳۹۹
Collecting Feedback
0
2
Character validation on the account registration form
Daniel Hefner
۲۴ مهر ۱۳۹۹
Collecting Feedback
0
3
Mark agent as absent / enter substitution for agent
Thorsten Breuer
۵ اسفند ۱۳۹۹
Report
1
1
Customise time options for follow ups
Mark Edwards
۲۲ مهر ۱۳۹۹
Collecting Feedback
0
3
Improve error messages when failing to view attachments
Christoph Strauss
۲۲ مهر ۱۳۹۹
Collecting Feedback
0