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Bug Report Suggestion DPQL Reports
Submit Feature Request
Bug Report Suggestion DPQL Reports
انتقادات و پیشنهادات
انتقادات و پیشنهادات
Submit Feature Request
Bug Report Suggestion DPQL Reports
Likes
Title / Author
Status
نظرات
Activity
23
When viewing a ticket in the user portal, add option to show all messages on one page (remove pagination)
Marion Abramo
۲۸ اسفند ۱۳۹۸
Collecting Feedback
0
16
Better visibility of absolute dates/times for tickets on user portal
Marion Abramo
۲۸ اسفند ۱۳۹۸
Collecting Feedback
0
25
Change default selection in chat dropdown?
Bear Golightly
۲۸ اسفند ۱۳۹۸
Collecting Feedback
0
17
Non-agent functionality for crearting tickets from a forward
adam johnson
۲۶ اسفند ۱۳۹۸
Collecting Feedback
0
32
Article agent permissions
Rick Altobello
۲۳ اسفند ۱۳۹۸
Collecting Feedback
0
24
Ability to change the reporting widget colours
Tasha Baker
۲۰ اسفند ۱۳۹۸
Collecting Feedback
1
32
Multilevel Department
Ahmad Sahrizal
۱۶ اسفند ۱۳۹۸
Collecting Feedback
0
21
Ability for customers to view ticket 'Status' in the user portal
Marion Abramo
۱۶ اسفند ۱۳۹۸
Collecting Feedback
0
31
Speech recognition & Deskpro...
Brian Bennett
۱۴ اسفند ۱۳۹۸
Collecting Feedback
0
32
Article Permissions
Malou Axelstén
۱۳ اسفند ۱۳۹۸
Collecting Feedback
0
22
Feedback Form For "Helpful" Chats
L
۱۲ اسفند ۱۳۹۸
Collecting Feedback
0
21
Increase Chat Permission Options
L
۹ اسفند ۱۳۹۸
Collecting Feedback
0
16
Need more ticket metadata when clicking on customer
Marcus Bell
۸ اسفند ۱۳۹۸
Collecting Feedback
0
21
Snippet Owner
Peter Huber
۸ اسفند ۱۳۹۸
Collecting Feedback
0
26
Any way to just disply the date/time on a comment
Marcus Bell
۸ اسفند ۱۳۹۸
Collecting Feedback
0
18
Send e-mails when a community posting has x votes
Thorsten Breuer
۷ اسفند ۱۳۹۸
Collecting Feedback
0
19
Allow the ability to attach multiple files at once
Marion Abramo
۵ اسفند ۱۳۹۸
Collecting Feedback
0
34
Allow agents to add an attachment when editing an existing message/note
Marion Abramo
۵ اسفند ۱۳۹۸
Collecting Feedback
0
25
Speeding up the loading of agent's interface
Zsolt Kiss
۴ اسفند ۱۳۹۸
Collecting Feedback
1
31
Compulsory time logging
Paul Vonic
۲۳ بهمن ۱۳۹۸
Collecting Feedback
1
21
Hiding Inactive users and organizations
Earene Lee
۲۱ بهمن ۱۳۹۸
Collecting Feedback
1
65
Only allow user to start chatting once agent has joined
Joël Messas
۲۱ بهمن ۱۳۹۸
Collecting Feedback
1
15
Add option for agent to resend a chat transcript to a user
Ahmad Sahrizal
۱۷ بهمن ۱۳۹۸
Collecting Feedback
0
17
More specific search functionality (navigate directly to the message a searched string is contained in)
Marcus Bell
۱۷ بهمن ۱۳۹۸
Collecting Feedback
0
16
Deskpro mobile apps should support clickable links in messages/notes
Katelyn
۱۷ بهمن ۱۳۹۸
Collecting Feedback
0
15
Advanced Search for Followers and OR Function
Steve, Lam Hang
۱۵ بهمن ۱۳۹۸
Collecting Feedback
1
20
Add ITIL functionality
Gerry Hooper
۱۱ بهمن ۱۳۹۸
Collecting Feedback
0
8
Improvements to the auto-responder functionality
Quentin
۹ بهمن ۱۳۹۸
Collecting Feedback
0
18
Copy SLA settings
Robert Tanka
۳۰ دی ۱۳۹۸
Collecting Feedback
0
14
Ticket search defaults
Marion Abramo
۲۷ دی ۱۳۹۸
Collecting Feedback
0
18
Set replies from specific users as internal notes (via a trigger)
Steve, Lam Hang
۲۶ دی ۱۳۹۸
Collecting Feedback
0
22
Email replies to notes show as replies, want to be notes
Tim
۲۶ دی ۱۳۹۸
Collecting Feedback
0
22
Improve Ticket Deflection
Thorsten Breuer
۲۴ دی ۱۳۹۸
Collecting Feedback
0
22
SLA Filters: set a default view
Marion Abramo
۱۹ دی ۱۳۹۸
Collecting Feedback
0
25
Temporary link to set agents password
Barry
۱۳ دی ۱۳۹۸
Collecting Feedback
0
17
See Registered Article Views in List View
Steve, Lam Hang
۱۲ دی ۱۳۹۸
Collecting Feedback
0
13
Allow agents to select an approver from all registered users
Azeem Javed
۱۲ دی ۱۳۹۸
Collecting Feedback
0
14
Proper search and partial search for the user
Marion Abramo
۱۰ دی ۱۳۹۸
Collecting Feedback
0
20
Disable at Organization Level
Kevin Smith
۲۸ آذر ۱۳۹۸
Collecting Feedback
1
22
Associate Email Domains via API
Mitchell
۲۸ آذر ۱۳۹۸
Collecting Feedback
0
10
Support .msg files being forwarded to the helpdesk from Outlook
Florian Huwald
۲۷ آذر ۱۳۹۸
Collecting Feedback
0
8
Automatically save custom field entries in the agent interface
April
۲۵ آذر ۱۳۹۸
Collecting Feedback
0
12
Attachments in forwarded messages
Sophia Mayrwöger
۲۵ آذر ۱۳۹۸
Collecting Feedback
0
27
Mass unfollow tickets
Krys Pratt
۲۱ آذر ۱۳۹۸
Collecting Feedback
0
19
Notification templates
Eric VanTol
۲۰ آذر ۱۳۹۸
Collecting Feedback
0
18
Ability for organization managers to view and manage users linked to the organization on the portal
Yuriy Andamasov
۱۴ آذر ۱۳۹۸
Collecting Feedback
0
18
Ability to notify admins when Email Rate Limits are reached
Tim Chistyakov
۱۱ آذر ۱۳۹۸
Collecting Feedback
0
26
Hide parent department from users
Kirzten Cassielle Marquez
۸ آذر ۱۳۹۸
Collecting Feedback
0
13
View SLA status in List View
Errol
۷ آذر ۱۳۹۸
Collecting Feedback
0
18
Display status and assigned agent in the ticket list on when using the mobile app
Test Ticket
۶ آذر ۱۳۹۸
Collecting Feedback
0