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Suggestion Bug Report Design Feedback
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Suggestion Bug Report Design Feedback
انتقادات و پیشنهادات
انتقادات و پیشنهادات
Submit Feature Request
Suggestion Bug Report Design Feedback
Likes
Title / Author
Status
نظرات
Activity
1
Attaching multiple files to a ticket using the attach button, not the drag and drop method
Mindaugas
Aban 28, 1399 AP
Collecting Feedback
0
0
Reporting on articles with searchwords
Fusako Iwaya
Esfand 11, 1399 AP
Collecting Feedback
0
4
Ability to update a ticket based off it's linked ticket
Amabel Watkins
Aban 26, 1399 AP
Collecting Feedback
0
8
A permission that allows agents to only see certain CRM usergroups
Jared
Aban 16, 1399 AP
Collecting Feedback
0
5
Allow agents to choose Microphone and Speakers used by Voice
Joël Messas
Aban 14, 1399 AP
Collecting Feedback
0
4
Add predefined articles to chat widget
Alan O'Flaherty
Esfand 5, 1399 AP
Collecting Feedback
0
0
Allow admin to set agents offline for chat and voice
Danelle McKeown
Aban 7, 1399 AP
Collecting Feedback
0
1
The ability to pick what Elasticsearch searches (eg. only tickets/articles/community etcc)
Mindaugas
Esfand 5, 1399 AP
Collecting Feedback
0
6
Custom Fields for Agent Profile
Stephan Koch
Esfand 5, 1399 AP
Collecting Feedback
2
1
Community Topic Filter view - want to see 'All'
Marion Abramo
Esfand 5, 1399 AP
Collecting Feedback
0
1
Make Deskpro recognise the organisation when it has been cc'd on an email
Mindaugas
Mehr 28, 1399 AP
Collecting Feedback
0
2
Character validation on the account registration form
Daniel Hefner
Mehr 24, 1399 AP
Collecting Feedback
0
5
Mark agent as absent / enter substitution for agent
Thorsten Breuer
Esfand 5, 1399 AP
Report
1
1
Customise time options for follow ups
Mark Edwards
Mehr 22, 1399 AP
Collecting Feedback
0
3
Improve error messages when failing to view attachments
Christoph Strauss
Mehr 22, 1399 AP
Collecting Feedback
0
1
Delete a field option without removing it from existing tickets
Steve, Lam Hang
Mehr 18, 1399 AP
Collecting Feedback
0
1
Let agent choose default response status
Gary Ramos
Mehr 17, 1399 AP
Collecting Feedback
0
6
Link knowledge base articles into ticket
Ahmad Sahrizal
Mehr 15, 1399 AP
Collecting Feedback
0
5
Language detection for voicemail transcripts
David
Mehr 9, 1399 AP
Collecting Feedback
1
5
Download multiple tickets at once
Stephanie Pelayo
Mehr 9, 1399 AP
Collecting Feedback
1
2
Trigger criteria for ticket including ticket charge
Azeem Javed
Mehr 7, 1399 AP
Collecting Feedback
0
13
HelpCenter with Sidebar
Tommy Jackson
Mehr 7, 1399 AP
Collecting Feedback
0
4
Notifications for when there is a connection issue between Deskpro and our mail server
Ozan Can Gogus
Mehr 7, 1399 AP
Collecting Feedback
0
3
Create a Permission for User Groups to Access the Helpcenter Editor
Alvin Lobo
Mehr 4, 1399 AP
Collecting Feedback
0
2
See forwarded messages as separate entries in message log
Barry
Mehr 3, 1399 AP
Collecting Feedback
0
2
Personalise chat ringtone for agents
An Nguyen
Mehr 3, 1399 AP
Collecting Feedback
4
3
Locking 'ordered by' for agents
Niall Dunphy
Mehr 3, 1399 AP
Collecting Feedback
0
2
Login cookie from other system
Anand Athi
Shahrivar 31, 1399 AP
Collecting Feedback
0
2
A print button for the guides/Bug with current printing
Brandon
Shahrivar 31, 1399 AP
Collecting Feedback
0
4
Ability to edit the chain of ticket messages when forwarding a ticket
Mindaugas
Shahrivar 27, 1399 AP
Collecting Feedback
0
2
Glossary in PDF
Thorsten Breuer
Shahrivar 25, 1399 AP
Collecting Feedback
0
3
Add Markdown support for Knowledge Base articles
Doug Schmidt
Shahrivar 21, 1399 AP
Collecting Feedback
2
7
Option to prioritise the Reply-To header when an email is received from a specific email address
Anand Athi
Shahrivar 20, 1399 AP
Collecting Feedback
0
1
Option to insert translation of a KB article into a ticket comment
Christoph Strauss
Shahrivar 13, 1399 AP
Report
0
12
Translation option for News
Andreas Axelstén
Shahrivar 12, 1399 AP
Collecting Feedback
0
1
Ask user for feedback when rating an article negative
Thorsten Breuer
Shahrivar 12, 1399 AP
Collecting Feedback
0
2
Search should also include download categories
Christoph Strauss
Shahrivar 11, 1399 AP
Collecting Feedback
0
1
Track the page a chat was initiated from when the widget is embedded
Matt Goldfarb
Shahrivar 5, 1399 AP
Collecting Feedback
0
2
Option to update the brand of a published article or topic
Theresa Harbor
Shahrivar 4, 1399 AP
Collecting Feedback
0
3
Display the name of linked topics to agents editing the topic when content links are being used in Guides
Theresa Harbor
Shahrivar 3, 1399 AP
Collecting Feedback
0
24
Next reply time on an SLA
Niall Dunphy
Mordad 31, 1399 AP
Collecting Feedback
3
1
Option to translate contents of custom "Display" field
Koen Glotzbach
Mordad 28, 1399 AP
Collecting Feedback
0
1
Link Glossary to Guide Topics
Theresa Harbor
Mordad 27, 1399 AP
Collecting Feedback
0
2
Make it easier to add add/manage content links in Guides
Theresa Harbor
Mordad 27, 1399 AP
Collecting Feedback
1
1
Call a webhook in the criteria section of a trigger
Eric Meiners
Mordad 23, 1399 AP
Collecting Feedback
0
1
Wildcards for email domain association
Nacim
Mordad 23, 1399 AP
Collecting Feedback
0
1
API Regex pattern search
Kenneth
Mordad 22, 1399 AP
Collecting Feedback
0
5
Make it easier to find portal templates that have been edited in the new template editor
Samuel Waser
Mordad 20, 1399 AP
Collecting Feedback
0
3
Add a message number to the ticket view on the customer Help Center
Marion Abramo
Mordad 15, 1399 AP
Collecting Feedback
0
0
IT Support Manager
Gerry Hooper
Mordad 11, 1399 AP
Collecting Feedback
0