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Bug Report Suggestion DPQL Reports
Submit Feature Request
Bug Report Suggestion DPQL Reports
انتقادات و پیشنهادات
انتقادات و پیشنهادات
Submit Feature Request
Bug Report Suggestion DPQL Reports
Likes
Title / Author
Status
نظرات
Activity
13
View SLA status in List View
Errol
۷ آذر ۱۳۹۸
Collecting Feedback
0
18
Display status and assigned agent in the ticket list on when using the mobile app
Test Ticket
۶ آذر ۱۳۹۸
Collecting Feedback
0
21
New user interface - bug & request
Samuel Waser
۵ آذر ۱۳۹۸
Collecting Feedback
0
10
Count agent note as a 'reply' for SLA measurement
Eric VanTol
۵ آذر ۱۳۹۸
Collecting Feedback
0
14
Associate tickets with other organizations
Eric VanTol
۵ آذر ۱۳۹۸
Collecting Feedback
0
13
Display details of linked Deskpro tickets in YouTrack
Thorsten Breuer
۳۰ آبان ۱۳۹۸
Collecting Feedback
0
24
Add "is autoresponder" in Trigger conditions
Quentin
۲۸ آبان ۱۳۹۸
Collecting Feedback
0
9
Add ability to change "Open Tab" default on new tickets
Mike Huisman
۲۷ آبان ۱۳۹۸
Collecting Feedback
0
21
Allow Week to Start on Monday
Quentin
۲۷ آبان ۱۳۹۸
Collecting Feedback
2
18
Inconsistent behavior in Macro's - follower vs. agents
Quentin
۲۲ آبان ۱۳۹۸
Collecting Feedback
0
19
Inconsistent Conditions Between Escalations and Triggers
Quentin
۲۲ آبان ۱۳۹۸
Collecting Feedback
1
19
More Automation Options for Followers
Amy Kunzelman
۲۱ آبان ۱۳۹۸
Collecting Feedback
0
17
Articles are sorted by oldest date
Takahiro Mukoyoshi
۱۸ آبان ۱۳۹۸
Collecting Feedback
0
16
Option to display additional user/organization details within the new ticket form when an agent is creating a new ticket
Romanita Courson
۱۶ آبان ۱۳۹۸
Collecting Feedback
2
18
Link more than one Ticket at a Time
Barry
۸ آبان ۱۳۹۸
Collecting Feedback
0
16
Allow the ability to search or create filters with the criteria "Label does not exist"
Mark Beazley
۷ آبان ۱۳۹۸
Collecting Feedback
0
10
Handle re-sizing Guide content better for different screen sizes
Dave Topan
۷ آبان ۱۳۹۸
Collecting Feedback
0
14
Prevent urgency changes by agents
Humberto Pomales
۶ آبان ۱۳۹۸
Collecting Feedback
2
16
Export Guide as PDF
Dave Topan
۶ آبان ۱۳۹۸
Collecting Feedback
0
17
Update ticket properties from variable in email text/body
Francois Pienaar
۶ آبان ۱۳۹۸
In Development
0
5
Trigger Action Based on Time Till Date Entered
Steve, Lam Hang
۲ آبان ۱۳۹۸
Collecting Feedback
0
15
Ability to use "Display Name' from AD as default agent name
Francois Pienaar
۲۹ مهر ۱۳۹۸
Collecting Feedback
0
8
Add Ordered by Date Assigned
Kyle Oliveira
۲۴ مهر ۱۳۹۸
Collecting Feedback
0
11
Agent Email Notifications Department Specific
Joel Jimenez
۲۴ مهر ۱۳۹۸
Collecting Feedback
0
10
Ability to automatically cc a user's manager into automatic emails sent out from the helpdesk
Tony Lomanto
۲۴ مهر ۱۳۹۸
Under Review
0
12
Search for Article Custom Fields
Fusako Iwaya
۲۲ مهر ۱۳۹۸
Collecting Feedback
0
13
Open shareable link to dashboard with Autorefresh ON
Henning Beck
۱۹ مهر ۱۳۹۸
Collecting Feedback
0
16
Relative Time vs Actual Time as Agent Preference
Kyle Oliveira
۱۶ مهر ۱۳۹۸
Collecting Feedback
0
14
Allow News Notifications to be sent out After Publication
Stuart Gall
۱۶ مهر ۱۳۹۸
Collecting Feedback
0
8
Add language recognition to Microsoft Translator Text app
Koen Glotzbach
۱۵ مهر ۱۳۹۸
Collecting Feedback
0
11
Show Parent Custom Fields for Articles
Fusako Iwaya
۱۱ مهر ۱۳۹۸
Collecting Feedback
0
13
Improve the behaviour of the ID display option in ticket filters
ayşegül
۱۰ مهر ۱۳۹۸
Collecting Feedback
0
21
Display 'TO' recipients in the ticket messages.
TRAXALL - Infra
۱۰ مهر ۱۳۹۸
Under Review
1
26
Chat support in Deskpro mobile app
Gunnar Giffey
۹ مهر ۱۳۹۸
Collecting Feedback
0
12
Show who is the main recipient of a Users message
Erik Svanberg
۸ مهر ۱۳۹۸
Collecting Feedback
0
12
App View Permissions
Rob Rooney
۳ مهر ۱۳۹۸
Collecting Feedback
0
19
Standard Features
Abe Josef
۲ مهر ۱۳۹۸
Collecting Feedback
2
18
Ability to have saved sets of working hours for different SLAs
Marion Abramo
۲ مهر ۱۳۹۸
Collecting Feedback
0
13
Alert for Pending Articles
Gerry Hooper
۲ مهر ۱۳۹۸
Collecting Feedback
0
23
Partial word search
Marion Abramo
۱ مهر ۱۳۹۸
Collecting Feedback
0
18
Instant Messaging Features
Abe
۲۷ شهریور ۱۳۹۸
Collecting Feedback
0
12
Visibility over "real-time" agent activities
Paul Vonic
۲۲ شهریور ۱۳۹۸
Collecting Feedback
0
19
Multiple Download Categories
Quentin
۲۱ شهریور ۱۳۹۸
Collecting Feedback
0
14
Close Ticket through email
Danish Abidi
۲۰ شهریور ۱۳۹۸
Collecting Feedback
0
29
Is it possible to remove or hide the default filters?
Bart
۷ شهریور ۱۳۹۸
Collecting Feedback
2
24
Vertical Ticket View
Kruse, Matt
۳۰ مرداد ۱۳۹۸
Collecting Feedback
0
11
Disable the Pending status
Miriam
۳۰ مرداد ۱۳۹۸
Collecting Feedback
0
20
Different ticket defaults for departments
Matt Goldfarb
۲۹ مرداد ۱۳۹۸
Collecting Feedback
0
17
Missed Chat Notifications
Paul Vonic
۲۹ مرداد ۱۳۹۸
Collecting Feedback
1
15
New Ticket Trigger - Set Organization
Elyse
۲۵ مرداد ۱۳۹۸
Collecting Feedback
0