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Suggestion DPQL Reports Bug Report Design Feedback
Submit Feature Request
Suggestion DPQL Reports Bug Report Design Feedback
انتقادات و پیشنهادات
انتقادات و پیشنهادات
Submit Feature Request
Suggestion DPQL Reports Bug Report Design Feedback
Likes
Title / Author
Status
نظرات
Activity
4
Improved live reporting for Voice
Jeff Hauman
Mordad 21, 1400 AP
Collecting Feedback
0
3
Ability to create variables/global fields in the system
Robert Tanka
Mordad 20, 1400 AP
Collecting Feedback
0
3
Display organization Parent in ticket as well as the Organization
Douglas Martin
Mordad 20, 1400 AP
Report
0
5
Improve ticket debug logs
Eric Meiners
Mordad 14, 1400 AP
Collecting Feedback
0
9
Increase amount of tickets shown in ticket list
Schowdhury
Mordad 12, 1400 AP
Collecting Feedback
0
28
Agent assigning Team view
Mahmoud
Mordad 12, 1400 AP
Collecting Feedback
0
6
Improve HTML table formatting
Katelyn
Mordad 12, 1400 AP
Collecting Feedback
0
3
Slack App : Voice Integration
Zachery Woods
Mordad 11, 1400 AP
Report
0
2
Chat permissions options, view historical chats.
Lu Parente
Mordad 7, 1400 AP
Collecting Feedback
0
3
CRM Listing - ability to show or hide Users set to "disabled"
E Lee
Mordad 7, 1400 AP
Collecting Feedback
0
2
Ability to have individual meta titles for users
Patrick Shelley
Mordad 5, 1400 AP
Collecting Feedback
0
6
Parsing message content into custom fields
Robert Tanka
Tir 25, 1400 AP
Collecting Feedback
0
25
More filter options for text box custom fields
Ahmad Sahrizal
Tir 25, 1400 AP
Collecting Feedback
0
4
API for getting the result of a DPQL Query
Joël Messas
Tir 25, 1400 AP
Report
0
3
When copying text into Deskpro reply box, would like it to retain original formatting
R, Shankirth S
Tir 23, 1400 AP
Collecting Feedback
0
4
Open in a new tab checkbox for Guides
Alexander Lloyd Clemons
Tir 18, 1400 AP
Under Review
0
3
Option for custom links behind the ticket ID number in reports
Amabel Watkins
Tir 14, 1400 AP
Collecting Feedback
0
3
Task criteria in ticket triggers
Rob Rooney
Tir 11, 1400 AP
Collecting Feedback
0
12
Hiding Untranslated Articles
Marco Sanz
Tir 9, 1400 AP
Collecting Feedback
1
6
Guide Subscriptions/Notifications
Jason Gillan
Khordad 28, 1400 AP
Collecting Feedback
0
4
Stop logged in users from being able to edit their name in the ticket submission form
hojjat mehrabi
Khordad 27, 1400 AP
Collecting Feedback
0
4
Retain existing field values when adding other values to a multi select field via a trigger
Scott Cove
Khordad 21, 1400 AP
Collecting Feedback
0
3
Import/Export of objects from the admin area, such as triggers and templates.
Scott Cove
Khordad 27, 1400 AP
Report
0
5
Chat Escalation
Fusako Iwaya
Khordad 27, 1400 AP
Report
0
6
Integration of Jira App with Multiple Jira Instances\ Servers
Tain
Khordad 5, 1400 AP
Collecting Feedback
0
5
Macro Action Option to Add Snippet as a Note
Brandon Skinner
Khordad 3, 1400 AP
Collecting Feedback
0
4
Allow to change the number of day outgoing emails retained
Szabolcs Kelemen
Khordad 3, 1400 AP
Collecting Feedback
0
6
Hot comment or warning about user or organization
Douglas Martin
Khordad 3, 1400 AP
Collecting Feedback
0
5
More options for assigning missed calls & voicemails
Jeff Hauman
Ordibehesht 22, 1400 AP
Collecting Feedback
1
6
Ability to add options for the 'remove' option on a ticket
Koen Glotzbach
Ordibehesht 21, 1400 AP
Collecting Feedback
0
6
Attachment previews for agents in Deskpro
samuel Academe
Ordibehesht 8, 1400 AP
Collecting Feedback
0
7
Report for Jira linked tickets
Rubina
Ordibehesht 6, 1400 AP
Collecting Feedback
0
3
For the approval email approve/reject link to not require a login from approver
Michael Fliderman
Ordibehesht 2, 1400 AP
Collecting Feedback
0
1
Allow a parameter for a report that defaults to the currently logged in agent
Glenn Chubaty
Ordibehesht 16, 1400 AP
Report
0
2
Visibility of members of a child organization on organization page
E Lee
Farvardin 25, 1400 AP
Collecting Feedback
0
2
Apply triggers based on number of tickets assigned to an agent
ruyan
Farvardin 24, 1400 AP
Collecting Feedback
0
1
Voice Overflow Queue
Zachery Woods
Ordibehesht 16, 1400 AP
Report
0
3
Voice Operating Hours
Zachery Woods
Ordibehesht 16, 1400 AP
Report
1
3
Remove the 'download as csv' and 'print' buttons on dashboard widgets
Toda Tomoyuki
Farvardin 19, 1400 AP
Collecting Feedback
0
2
Merge ticket trigger criteria
Marion Abramo
Farvardin 19, 1400 AP
Collecting Feedback
0
5
Change ticket tab order in the agent view
Obrion Staight
Farvardin 17, 1400 AP
Collecting Feedback
0
5
For agents to get notifications if their reply has bounced
Zachery Woods
Farvardin 10, 1400 AP
Collecting Feedback
0
1
Limit agent access to Publish sections on agent side as well as in Helpcenter
Christian Behrens
Farvardin 10, 1400 AP
Collecting Feedback
0
2
Task Lists or Tags
Brandon Williams
Khordad 3, 1400 AP
Report
0
6
To have trigger criteria based on agent online/offline status
Rafie
Farvardin 4, 1400 AP
Collecting Feedback
0
4
Add a timezone field for Organizations
E Lee
Esfand 26, 1399 AP
Collecting Feedback
0
6
User accounts to be disabled/deleted after a certain amount of time/specific criteria (ie. 1 year after last login)
Mika Ullgren
Esfand 25, 1399 AP
Collecting Feedback
1
2
Display merged ticket messages more clearly
E Lee
Esfand 22, 1399 AP
Collecting Feedback
0
3
Have variable dropdown lists in alphabetical order or ability to choose order
Conor
Esfand 21, 1399 AP
Collecting Feedback
0
1
Show last note on ticket hover
chris o'brien
Ordibehesht 16, 1400 AP
Report
0