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Bug Report Suggestion DPQL Reports
Submit Feature Request
Bug Report Suggestion DPQL Reports
انتقادات و پیشنهادات
انتقادات و پیشنهادات
Submit Feature Request
Bug Report Suggestion DPQL Reports
Likes
Title / Author
Status
نظرات
Activity
6
Attachment previews for agents in Deskpro
sam
۸ اردیبهشت ۱۴۰۰
Collecting Feedback
0
6
Report for Jira linked tickets
Rubina
۶ اردیبهشت ۱۴۰۰
Collecting Feedback
0
3
For the approval email approve/reject link to not require a login from approver
Michael Fliderman
۲ اردیبهشت ۱۴۰۰
Collecting Feedback
0
1
Allow a parameter for a report that defaults to the currently logged in agent
Glenn Chubaty
۱۶ اردیبهشت ۱۴۰۰
Report
0
2
Visibility of members of a child organization on organization page
Earene Lee
۲۵ فروردین ۱۴۰۰
Collecting Feedback
0
2
Apply triggers based on number of tickets assigned to an agent
ruyan
۲۴ فروردین ۱۴۰۰
Collecting Feedback
0
1
Voice Overflow Queue
Zachery Woods
۱۶ اردیبهشت ۱۴۰۰
Report
0
3
Voice Operating Hours
Zachery Woods
۱۶ اردیبهشت ۱۴۰۰
Report
1
3
Remove the 'download as csv' and 'print' buttons on dashboard widgets
Toda Tomoyuki
۱۹ فروردین ۱۴۰۰
Collecting Feedback
0
2
Merge ticket trigger criteria
Marion Abramo
۱۹ فروردین ۱۴۰۰
Collecting Feedback
0
5
Change ticket tab order in the agent view
Obrion Staight
۱۷ فروردین ۱۴۰۰
Collecting Feedback
0
5
For agents to get notifications if their reply has bounced
Zachery Woods
۱۰ فروردین ۱۴۰۰
Collecting Feedback
0
1
Limit agent access to Publish sections on agent side as well as in Helpcenter
Christian Behrens
۱۰ فروردین ۱۴۰۰
Collecting Feedback
0
1
Task Lists or Tags
Mr Brandon Williams
۳ خرداد ۱۴۰۰
Report
0
6
To have trigger criteria based on agent online/offline status
Rafie
۴ فروردین ۱۴۰۰
Collecting Feedback
0
4
Add a timezone field for Organizations
Earene Lee
۲۶ اسفند ۱۳۹۹
Collecting Feedback
0
6
User accounts to be disabled/deleted after a certain amount of time/specific criteria (ie. 1 year after last login)
Mika Ullgren
۲۵ اسفند ۱۳۹۹
Collecting Feedback
1
2
Display merged ticket messages more clearly
Earene Lee
۲۲ اسفند ۱۳۹۹
Collecting Feedback
0
3
Have variable dropdown lists in alphabetical order or ability to choose order
Conor
۲۱ اسفند ۱۳۹۹
Collecting Feedback
0
1
Show last note on ticket hover
?chris o'brien
۱۶ اردیبهشت ۱۴۰۰
Report
0
1
Counting Call Transfers by Agents
Jeff Hauman
۲۰ اسفند ۱۳۹۹
Collecting Feedback
0
10
Clone brands
Evgeniy
۱۸ اسفند ۱۳۹۹
Collecting Feedback
1
20
Message warnings
Lisa Barrett
۱۵ اسفند ۱۳۹۹
Collecting Feedback
0
11
Allow redirects from archived articles to published articles
Natalie Wlock
۱۲ اسفند ۱۳۹۹
Collecting Feedback
0
3
Admins to set ticket filter views globally
Simone Cesana
۵ اسفند ۱۳۹۹
Collecting Feedback
0
1
Show Notes seperately from replies on agent UI
?chris o'brien
۵ اسفند ۱۳۹۹
Report
0
5
DeskPro badly needs a Reply option / Recipients can get spammed with only Reply to All
Alex McCaffrey
۱۱ اسفند ۱۳۹۹
Report
0
5
Ability to change message order and date view in the helpcenter
Robert Tanka
۳۰ بهمن ۱۳۹۹
Collecting Feedback
0
1
Voice - extra options for Voice queue settings
Jeff Hauman
۲۹ بهمن ۱۳۹۹
Collecting Feedback
0
3
Merge History and Search field in top navigation bar
Michael W.
۵ اسفند ۱۳۹۹
Report
0
2
The ability to stop Deskpro creating a new ticket be default if Deskpro email address is down as a cc
Robert Tanka
۲۴ بهمن ۱۳۹۹
Collecting Feedback
0
4
For agents to get a notification when a new user is registered
Jackie Macapanpan
۲۲ بهمن ۱۳۹۹
Collecting Feedback
0
50
The ability to duplicate department settings/permissions etc
Cristian Gandos
۱۷ بهمن ۱۳۹۹
Collecting Feedback
0
2
Time based triggers for recurring actions
Michael W.
۵ اسفند ۱۳۹۹
Report
0
0
Triggers for persons and organisation
Michael W.
۵ اسفند ۱۳۹۹
Report
0
1
Ability to save filters for Persons/Organisations
Michael W.
۵ اسفند ۱۳۹۹
Report
0
0
Title Field (Mr., Mrs., etc) Customization
Manoj K Manda
۵ اسفند ۱۳۹۹
Report
0
5
Bulk Delete Agents
Shawn Morris
۱۶ بهمن ۱۳۹۹
Collecting Feedback
0
24
Dynamic dropdown custom ticket fields
Ahmad Sahrizal
۱۵ بهمن ۱۳۹۹
Collecting Feedback
1
2
The ability to have a second ordering feature
Christian Cantinelli
۱۴ بهمن ۱۳۹۹
Collecting Feedback
0
5
Image auto-resizing and lightbox functionality when creating Publish content
Jason Gillan
۱۴ بهمن ۱۳۹۹
Collecting Feedback
0
5
Different feedback forms for tickets from different departments
masumeh
۱۳ بهمن ۱۳۹۹
Collecting Feedback
0
11
The ability to set admins for specific brands
Monitzer Bernhard / AQIPA
۹ بهمن ۱۳۹۹
Collecting Feedback
0
0
Let agents include tasks and comments when printing tickets
Christian Mattart
۵ اسفند ۱۳۹۹
Report
0
10
Most used contacts option
Mindaugas
۳ بهمن ۱۳۹۹
Collecting Feedback
0
3
Warning / notification to reassign tickets before deleting user
Manoj K Manda
۱۶ اردیبهشت ۱۴۰۰
Collecting Feedback
0
3
Lock icon in condensed ticket list view
Jason McGrath
۵ اسفند ۱۳۹۹
Collecting Feedback
0
3
Notifications for attachments removed from emails due to file size
?chris o'brien
۵ اسفند ۱۳۹۹
Collecting Feedback
0
4
Limit total number of tickets assigned to an agent
thiago
۵ اسفند ۱۳۹۹
Collecting Feedback
0
1
Prevent users from resolving tickets
Tommy Jackson
۵ اسفند ۱۳۹۹
Collecting Feedback
0