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Attachment previews for agents in Deskpro
sam
۸ اردیبهشت ۱۴۰۰
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Report for Jira linked tickets
Rubina
۶ اردیبهشت ۱۴۰۰
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Voice Overflow Queue
Zachery Woods
۱۶ اردیبهشت ۱۴۰۰
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Voice Operating Hours
Zachery Woods
۱۶ اردیبهشت ۱۴۰۰
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1
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Merge ticket trigger criteria
Marion Abramo
۱۹ فروردین ۱۴۰۰
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Change ticket tab order in the agent view
Obrion Staight
۱۷ فروردین ۱۴۰۰
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For agents to get notifications if their reply has bounced
Zachery Woods
۱۰ فروردین ۱۴۰۰
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Task Lists or Tags
Mr Brandon Williams
۳ خرداد ۱۴۰۰
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Add a timezone field for Organizations
Earene Lee
۲۶ اسفند ۱۳۹۹
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Display merged ticket messages more clearly
Earene Lee
۲۲ اسفند ۱۳۹۹
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Show last note on ticket hover
?chris o'brien
۱۶ اردیبهشت ۱۴۰۰
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Counting Call Transfers by Agents
Jeff Hauman
۲۰ اسفند ۱۳۹۹
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Clone brands
Evgeniy
۱۸ اسفند ۱۳۹۹
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Message warnings
Lisa Barrett
۱۵ اسفند ۱۳۹۹
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Admins to set ticket filter views globally
Simone Cesana
۵ اسفند ۱۳۹۹
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Show Notes seperately from replies on agent UI
?chris o'brien
۵ اسفند ۱۳۹۹
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Voice - extra options for Voice queue settings
Jeff Hauman
۲۹ بهمن ۱۳۹۹
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0
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Time based triggers for recurring actions
Michael W.
۵ اسفند ۱۳۹۹
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Triggers for persons and organisation
Michael W.
۵ اسفند ۱۳۹۹
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Ability to save filters for Persons/Organisations
Michael W.
۵ اسفند ۱۳۹۹
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Title Field (Mr., Mrs., etc) Customization
Manoj K Manda
۵ اسفند ۱۳۹۹
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Bulk Delete Agents
Shawn Morris
۱۶ بهمن ۱۳۹۹
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Dynamic dropdown custom ticket fields
Ahmad Sahrizal
۱۵ بهمن ۱۳۹۹
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The ability to have a second ordering feature
Christian Cantinelli
۱۴ بهمن ۱۳۹۹
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The ability to set admins for specific brands
Monitzer Bernhard / AQIPA
۹ بهمن ۱۳۹۹
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Let agents include tasks and comments when printing tickets
Christian Mattart
۵ اسفند ۱۳۹۹
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Most used contacts option
Mindaugas
۳ بهمن ۱۳۹۹
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Warning / notification to reassign tickets before deleting user
Manoj K Manda
۱۶ اردیبهشت ۱۴۰۰
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Lock icon in condensed ticket list view
Jason McGrath
۵ اسفند ۱۳۹۹
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Prevent users from resolving tickets
Tommy Jackson
۵ اسفند ۱۳۹۹
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