Likes
Title / Author
Status
نظرات
Activity
SLA is completed only when the second agent response when an agent creates a ticket
Christine Loh
Farvardin 31, 1401 AP
Collecting Feedback
0
Collecting Feedback
0
Language of messenger widget embedded on a different site changing according to language of website
Filter TB
Farvardin 18, 1401 AP
Collecting Feedback
0
Collecting Feedback
0
Creating a trigger to later the way users receive agent reply triggers
Kieron Hill
Farvardin 8, 1401 AP
Collecting Feedback
0
Collecting Feedback
0
Collecting Feedback
0
Allow a user to be created within Deskpro without the need for an email address.
Colin
Esfand 12, 1400 AP
Collecting Feedback
0
Collecting Feedback
1
Collecting Feedback
0
Collecting Feedback
0
Collecting Feedback
0
Collecting Feedback
1
Collecting Feedback
0
Process agent email replies to notes as notes, and emails to replies as replies.
Alex Tumanov
Bahman 19, 1401 AP
Collecting Feedback
0
Collecting Feedback
0
Collecting Feedback
0
Collecting Feedback
0
Collecting Feedback
0
Knowledgebase articles should only show up in the language of the user’s choice on the helpcenter
Ulf Kronsell
Azar 1, 1400 AP
Collecting Feedback
0
Collecting Feedback
0
Collecting Feedback
0
Ability to disable SLA warnings and/or create Triggers on whether a ticket has an agent message
Jeroen van der Steen
Aban 24, 1400 AP
Report
0
Option to change subject line on ticket when user's email contains a different subject
Matthew Wray
Aban 4, 1400 AP
Collecting Feedback
0
Please add ticket satisfaction criteria to the ticket search function on the Agent site
Fusako Iwaya
Mehr 23, 1400 AP
Report
0
Collecting Feedback
0
Collecting Feedback
0
Collecting Feedback
0
Collecting Feedback
0
Collecting Feedback
0