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Suggestion DPQL Reports Bug Report Design Feedback
Submit Feature Request
Suggestion DPQL Reports Bug Report Design Feedback
انتقادات و پیشنهادات
انتقادات و پیشنهادات
Submit Feature Request
Suggestion DPQL Reports Bug Report Design Feedback
Likes
Title / Author
Status
نظرات
Activity
8
Add Ordered by Date Assigned
Kyle Oliveira
Mehr 24, 1398 AP
Collecting Feedback
0
11
Agent Email Notifications Department Specific
Joel Jimenez
Mehr 24, 1398 AP
Collecting Feedback
0
10
Ability to automatically cc a user's manager into automatic emails sent out from the helpdesk
Tony Lomanto
Mehr 24, 1398 AP
Under Review
0
12
Search for Article Custom Fields
Fusako Iwaya
Mehr 22, 1398 AP
Collecting Feedback
0
13
Open shareable link to dashboard with Autorefresh ON
Henning Beck
Mehr 19, 1398 AP
Collecting Feedback
0
16
Relative Time vs Actual Time as Agent Preference
Kyle Oliveira
Mehr 16, 1398 AP
Collecting Feedback
0
14
Allow News Notifications to be sent out After Publication
Stuart Gall
Mehr 16, 1398 AP
Collecting Feedback
0
8
Add language recognition to Microsoft Translator Text app
Koen Glotzbach
Mehr 15, 1398 AP
Collecting Feedback
0
11
Show Parent Custom Fields for Articles
Fusako Iwaya
Mehr 11, 1398 AP
Collecting Feedback
0
13
Improve the behaviour of the ID display option in ticket filters
ayşegül
Mehr 10, 1398 AP
Collecting Feedback
0
21
Display 'TO' recipients in the ticket messages.
TRAXALL - Infra
Mehr 10, 1398 AP
Under Review
1
26
Chat support in Deskpro mobile app
Gunnar Giffey
Mehr 9, 1398 AP
Collecting Feedback
0
12
Show who is the main recipient of a Users message
Erik Svanberg
Mehr 8, 1398 AP
Collecting Feedback
0
12
App View Permissions
Rob Rooney
Mehr 3, 1398 AP
Collecting Feedback
0
20
Standard Features
Abe Josef
Mehr 2, 1398 AP
Collecting Feedback
2
18
Ability to have saved sets of working hours for different SLAs
Marion Abramo
Mehr 2, 1398 AP
Collecting Feedback
0
13
Alert for Pending Articles
Gerry Hooper
Mehr 2, 1398 AP
Collecting Feedback
0
23
Partial word search
Marion Abramo
Mehr 1, 1398 AP
Collecting Feedback
0
18
Instant Messaging Features
Abe
Shahrivar 27, 1398 AP
Collecting Feedback
0
12
Visibility over "real-time" agent activities
Paul Vonic
Shahrivar 22, 1398 AP
Collecting Feedback
0
19
Multiple Download Categories
Quentin
Shahrivar 21, 1398 AP
Collecting Feedback
0
15
Close Ticket through email
Danish Abidi
Shahrivar 20, 1398 AP
Collecting Feedback
0
29
Is it possible to remove or hide the default filters?
Bart
Shahrivar 7, 1398 AP
Collecting Feedback
2
24
Vertical Ticket View
Kruse, Matt
Mordad 30, 1398 AP
Collecting Feedback
0
11
Disable the Pending status
Miriam
Mordad 30, 1398 AP
Collecting Feedback
0
20
Different ticket defaults for departments
Matt Goldfarb
Mordad 29, 1398 AP
Collecting Feedback
0
17
Missed Chat Notifications
Paul Vonic
Mordad 29, 1398 AP
Collecting Feedback
1
15
New Ticket Trigger - Set Organization
Elyse
Mordad 25, 1398 AP
Collecting Feedback
0
11
Order ticket according to the date of the last modification
Zsolt Kiss
Mordad 15, 1398 AP
Collecting Feedback
0
13
Listing my feedback somehow
Zsolt Kiss
Mordad 15, 1398 AP
Collecting Feedback
0
13
Remove required fields
Rick Altobello
Mordad 14, 1398 AP
Collecting Feedback
0
13
use RSS feeds or have some way to import news
matt king
Mordad 9, 1398 AP
Collecting Feedback
0
12
Interactive Troubleshooting Trees for the Portal
James Horn
Mordad 8, 1398 AP
Collecting Feedback
0
14
Allow the ability for Admins to restrict Date/Time custom field selections to working hours
Gerald Buechter
Mordad 8, 1398 AP
Collecting Feedback
0
15
Glossary in Guides section
Slava Shmukler
Mordad 3, 1398 AP
Collecting Feedback
1
21
Help with settings view only rights for specific department
Vehicle Rent Tech
Mordad 1, 1398 AP
Collecting Feedback
1
24
Client side visual notification that agent replied to chat
Rick Altobello
Tir 27, 1398 AP
Collecting Feedback
0
19
Add Sort Criteria for Organizations
Randy Bayas
Tir 25, 1398 AP
Collecting Feedback
2
27
Translate download categories
Gucluhan Kuzyaka
Tir 25, 1398 AP
Collecting Feedback
2
23
EULA download fields for hotlinked files
Yuriy Andamasov
Tir 24, 1398 AP
Collecting Feedback
0
19
DESKPRO_EMBED_OPTIONS parameters
Gunnar Giffey
Tir 24, 1398 AP
Collecting Feedback
0
19
Retain reporting data on tickets after they are deleted
Kenneth
Tir 19, 1398 AP
Collecting Feedback
0
24
Print a ticket history on User Portal
Joël Messas
Tir 19, 1398 AP
Collecting Feedback
0
19
Would like to see the knowledge grouping as part of the search list
Marion Abramo
Tir 18, 1398 AP
Collecting Feedback
0
15
Let Agents Customize Ticket Options (like Send User Email Notification)
Christian Mattart
Tir 18, 1398 AP
Collecting Feedback
0
23
Kanban metrics for Reports
Michael W.
Tir 15, 1398 AP
Collecting Feedback
0
14
Add the person who called the print functionality to the printout
Michael W.
Tir 15, 1398 AP
Collecting Feedback
0
36
Improve reports: make dashboards exportables to PDF
Pamela Kiewitt
Tir 13, 1398 AP
Collecting Feedback
2
24
Improve reports: set configurable dates for dashboards
Pamela Kiewitt
Tir 13, 1398 AP
Collecting Feedback
1
26
Allow Admins to review the Agent IM chat logs
Marty Sabel
Tir 13, 1398 AP
Collecting Feedback
0