Skip to main content
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Contact Us

New to Deskpro Support? Register for an account

Need a password reminder?

News - Deskpro Support

News

News
Dec 21 2015

DeskPRO Build #432 Released

Chris Padfield
1
Release Announcements
Dec 10 2015

DeskPRO Build #431 Released

Chris Padfield
0
Release Announcements
Nov 19 2015

New Feature: Auto-save New Tickets

Ben Henley
0
Product
Nov 19 2015

DeskPRO Build #430 Released

Chris Padfield
0
Release Announcements
Nov 17 2015

Deskpro Security Incident

Christopher Nadeau
0
Release Announcements
Nov 17 2015

DeskPRO Build #429 Released

Chris Padfield
0
Release Announcements
Nov 9 2015

DeskPRO Build #428 Released

Chris Padfield
0
Release Announcements
Oct 30 2015

DeskPRO Build #427 Released

Chris Padfield
0
Release Announcements
Oct 29 2015

DeskPRO Build #426 Released

Chris Padfield
2
Release Announcements
Oct 21 2015

DeskPRO Build #425 Released

Chris Padfield
0
Release Announcements
Oct 16 2015

DeskPRO Build #424 Released

Chris Padfield
0
Release Announcements
Oct 15 2015

DeskPRO Build #423 Released

Chris Padfield
0
Release Announcements
Oct 12 2015

DeskPRO Build #422 Released

Chris Padfield
0
Release Announcements
Oct 9 2015

DeskPRO Build #421 Released

Chris Padfield
0
Release Announcements
Oct 7 2015

New Feature: Draft Snippets

Ben Henley
0
Product
Oct 7 2015

New Feature: Macro Filtering and Folders

Ben Henley
0
Product
Oct 7 2015

New Feature: Snippet & Macro Usage Reporting

Ben Henley
0
Product
Oct 7 2015

DeskPRO Build #420 Released

Chris Padfield
0
Release Announcements
Oct 5 2015

DeskPRO Build #419 Released

Chris Padfield
0
Release Announcements
Sep 30 2015

5 Customer Service Tasks Your Helpdesk Software Should Be Doing For You

Ben Henley
0
Blog
Sep 30 2015

DeskPRO Build #418 Released

Chris Padfield
0
Release Announcements
Sep 23 2015

New Features: Grant Usergroups and Filter Users with Authentication Apps

Ben Henley
0
Product
Sep 23 2015

DeskPRO Build #416 Released

Chris Padfield
0
Release Announcements
Sep 17 2015

DeskPRO Build #415 Released

Chris Padfield
0
Release Announcements
Sep 14 2015

New Feature: Improved On-Premise Password Security

Ben Henley
0
Product
Sep 14 2015

New Feature: Problems and Incidents

Ben Henley
0
Product
Aug 12 2015

DeskPRO Build #414 Released

Chris Padfield
0
Release Announcements
Aug 3 2015

New Feature: Forwarding Email into the Helpdesk Now Improved

Ben Henley
0
Product
Jul 30 2015

DeskPRO Build #413 Released

Chris Padfield
0
Release Announcements
Jul 24 2015

New Feature: Custom Billing Fields

Ben Henley
0
Product
Jul 24 2015

New Feature: Better Email Previews on Mobile Devices

Ben Henley
0
Product
Jul 21 2015

DeskPRO Build #411 Released

Chris Padfield
0
Release Announcements
Jul 21 2015

DeskPRO Build #410 Released

Chris Padfield
0
Release Announcements
Jul 20 2015

New Feature: More Options When Agents Reply by Email

Ben Henley
0
Product
Jul 14 2015

5 Ways To Ruin Your Helpdesk Deployment

Ben Henley
0
Blog
Jul 8 2015

DeskPRO Build #409 Released

Chris Padfield
0
Release Announcements
Jul 7 2015

DeskPRO Build #408 Released

Chris Padfield
0
Release Announcements
Jul 3 2015

Screenshots and Images: Your Secret Weapon for Better Customer Service

Ben Henley
0
Blog
Jun 26 2015

DeskPRO Build #407 Released

Chris Padfield
0
Release Announcements
Jun 25 2015

New Feature: Start a Ticket with an Agent Note

Ben Henley
0
Product
Jun 25 2015

New Feature: Smarter Triggers to Handle Bounces and Auto-Responders

Ben Henley
0
Product
Jun 25 2015

New Feature: Sync Users and Agents from Active Directory, LDAP or Databases

Ben Henley
0
Product
Jun 9 2015

DeskPRO Build #406 Released

Chris Padfield
0
Release Announcements
Jun 8 2015

New DeskPRO Website

Ben Henley
0
Product
May 29 2015

DeskPRO Build #405 Released

Chris Padfield
0
Release Announcements
May 22 2015

DeskPRO Build #404 Released

Chris Padfield
0
Release Announcements
May 18 2015

DeskPRO Build #403 Released

Chris Padfield
0
Release Announcements
May 6 2015

New Feature: Add Organization Fields to Ticket Forms

Ben Henley
0
Product
May 6 2015

New Feature: Round Robins For Online Agents Only

Ben Henley
0
Product
May 6 2015

New Feature: Better Satisfaction Surveys

Ben Henley
0
Product
News

Select Category

Select Date