Admin
- How do I customize the text that appears on my Help Center?
- How do I change the logo on the agent login screen?
- I'm having trouble with some forwarded emails not showing in the interface.
- What does the error: "Error with your forwarded email" mean?
- How do I set up an Outlook account as a ticket account for Cloud?
-
I'm having trouble getting variables in custom phrases to work
Published: Jun 9, 2015
0Sep 27, 2023 -
How do I bulk delete tickets?
Published: Feb 4, 2015
0Oct 3, 2023 -
Customizing the color of charts on custom dashboards
Published: Aug 30, 2023
0Dec 21, 2023 -
Common Email Conversion Code Replacements
Published: Jun 16, 2020
0Jan 3, 2024 -
What documentation is available for Deskpro?
Published: Sep 15, 2023
0Jan 9, 2024 -
What limitations do the trial versions have?
Published: Apr 19, 2016
0Jan 9, 2024 -
How do I generate a HAR file for troubleshooting?
Published: Oct 25, 2017
0Aug 14, 2024 -
Remove links to attachments in ticket emails
Published: Jan 22, 2024
0Jan 26, 2024 -
How do I limit agent access to tickets by department?
Published: Sep 12, 2023
0Feb 7, 2024 -
How can I set up agent permissions, permission groups and department access?
Published: Feb 7, 2024
0Feb 7, 2024