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Submit Feature Request
Community
Community
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Likes
Title / Author
Status
Comments
Activity
34
Adding CCs to tickets when creating them using the API
Alexandru Filipov
Jan 14, 2014
Collecting Feedback
0
30
Changing the Download URL occasionally generates incorrect file size
Joe Davis
Jan 8, 2014
Collecting Feedback
0
28
Prevent PDF downloads from opening via raw URL
Joe Davis
Jan 8, 2014
Collecting Feedback
0
30
Expose online/offline status by department in live chat
Thomas Barker
Jan 6, 2014
Under Review
0
36
Clicking Create Article in Tabular Results View
Brian Polackoff
Dec 12, 2013
Collecting Feedback
0
34
Allow responding to a different user
Jan Bakalar
Dec 10, 2013
Collecting Feedback
1
39
Add a filter 'To email address'
Jan Bakalar
Dec 6, 2013
Collecting Feedback
0
85
Integration with LanSweeper/DeskTop Central for Asset Selection
Tom Lucas
Dec 4, 2013
Collecting Feedback
0
37
One customer with several organizations
Raul Lopez
Oct 30, 2013
Collecting Feedback
3
29
Default Notification settings per Agent Permission Group
Joe Davis
Oct 25, 2013
Collecting Feedback
0
43
Allow Users to modify (edit & delete) their Comments
Joe Davis
Oct 25, 2013
Collecting Feedback
0
34
Feature request: trigger on geolocation, emailcodes for users, email tab view
Kevin Neufeld
Oct 23, 2013
Collecting Feedback
0
46
Change the colour of the Ticket Lock notice when ticket locked by another user.
Richard Smith
Sep 23, 2013
Collecting Feedback
0
38
Sort Replies in User Interface
Tommy Jackson
Aug 30, 2013
Collecting Feedback
0
48
Billing Report for hours only instead of days
Lisa Bonner
Aug 1, 2013
Collecting Feedback
0
45
Please add the OPEN DATE to the ticket view within People
Maurice Rosenbaum
Jul 29, 2013
Collecting Feedback
0
42
Article Ordering
Tommy Jackson
Aug 23, 2021
Under Review
10
36
JSONP support for API
Schat.net
Jul 2, 2013
Collecting Feedback
0
46
Disable "Change Password" functionality if user is from an external UserSource
Tom Lucas
Jun 13, 2013
Collecting Feedback
2
41
Restrict knowledgebase categories queried when submitting tickets
Francis
Jun 10, 2013
Collecting Feedback
0
37
Add a "copy message to new ticket" to ticket "Actions"
Jason Speck
May 21, 2013
Collecting Feedback
2
46
XMPP support for Live Chat
Tom Lucas
May 11, 2013
Collecting Feedback
0
46
Option to send "the user email request for feedback" only once
Tom Lucas
May 8, 2013
Collecting Feedback
0
38
Reporting Interface / Feedback Feed does not honor timezone
Tom Lucas
May 7, 2013
Collecting Feedback
0
61
Stats for end users about the quality of support provided
adnx
May 7, 2013
Under Review
1
47
Date picker for news section
adnx
May 7, 2013
Collecting Feedback
0
57
Field mapping of external usersources
Tom Lucas
May 2, 2013
Collecting Feedback
1
62
Better field layout - not just vertical
Aled Treharne
Apr 1, 2013
Collecting Feedback
1
50
Sync Deskpro tasks with iCal, Google Cal?
Jim
Feb 25, 2013
Collecting Feedback
1
53
Adding Knowledgebase as an article in a ticket
Allan Banks
Feb 15, 2013
Collecting Feedback
1
47
Mark individual messages on a ticket within a conversation with colors on ticket panel
Kőrösi Zoltán
Feb 14, 2013
Collecting Feedback
0
36
E-Mail Notification Quick-Disable
Terry Cook
Feb 13, 2013
Collecting Feedback
0
33
Non-english characters in urls
Kőrösi Zoltán
Feb 11, 2013
Collecting Feedback
0
50
Can't change the built in feedback status titles
Kőrösi Zoltán
Feb 11, 2013
Collecting Feedback
0
37
Sort the built in lists by name
Kőrösi Zoltán
Feb 11, 2013
Collecting Feedback
0
37
Suspend organisation similar to disabling a user
Aled Treharne
Jan 10, 2013
Collecting Feedback
4
59
Use a better code editor when editing templates
Eric Warnke
Dec 20, 2012
Collecting Feedback
1
41
Sort Ticket History
Eric Warnke
Nov 26, 2012
Collecting Feedback
1
70
Collapsible Interface Elements
Eric Warnke
Nov 26, 2012
Collecting Feedback
2
18
Reverse order of ticket reply section
Ryan
Nov 15, 2012
In Development
10
61
Content "helpful" rating options
michael Offenbecher
Oct 30, 2012
Collecting Feedback
0
54
Trigger criteria for null or blank
Christopher Callaham
Oct 19, 2012
Collecting Feedback
1
43
Billing Default timer to Off
Christopher Callaham
Oct 15, 2012
Collecting Feedback
0
51
Different ticket refs per department
Aled Treharne
Aug 20, 2012
Collecting Feedback
0
217
Agent on vacation or out of working hours setting for agents
michael Offenbecher
Jul 17, 2012
Collecting Feedback
14
104
Ability to open a chat with an agent-side
alex
Jul 16, 2012
Planning
1
22
Browser tabs having title as subject line of ticket open
Dale Staton
Mar 21, 2012
Collecting Feedback
0