List View Status Change Likes Title / Author Status Comments Activity 0 Add option to set default sorting for queus K Koen Oct 24, 2023 Report 0 1 Locked by Agent Preview AK Angela Koniecki Oct 20, 2023 Report 0 1 Voice - Add Conference Call feature Lara Proud Oct 19, 2023 Collecting Feedback 0 1Y 0 News comment's access via API Zsolt Kiss Oct 13, 2023 Report 0 0 Improve Task Functionality KG Kim Gilmour Oct 12, 2023 Report 0 0 Optional Plain Text Templates for Email Templates JR Julia Robles Oct 11, 2023 Report 0 1 Create users without email C Colin Oct 5, 2023 Report 0 0 Allow multiple entries on search words - Creating an article C Colin Oct 5, 2023 Report 0 3 Show ticket count in lists RL Robert Lochen Sep 27, 2023 Report 1 SH 1Y 1 Add Ticket Number to Tab info when hovering and Reordering of Tabs NO Nicole Ojeda Aug 9, 2023 Report 0 1 Copy fields from Grid view without Opening ticket NO Nicole Ojeda Aug 8, 2023 Report 0 6 Labels - Department based segregation IS Izsak Szikra Aug 8, 2023 Report 0 1 Allow a ‘minimum business days’ configuration of date picker RL Robert Lochen Aug 2, 2023 Report 0 0 Tooltips on Lock-Symbols JH Jule Höhning Jul 19, 2023 Report 0 1 Ticket field - Select field - To hide an option from user form only Sangeetha Lakshminarayana Jul 10, 2023 Report 0 0 I would like the "Search in top bar" to include custom field searches by default I Ivan Jun 20, 2023 Report 0 1 Mass Action to Link tickets RL Robert Lochen Jun 15, 2023 Report 0 1 Mass Actions based on a common parent ticket KG Kim Gilmour Jun 7, 2023 Report 1 DP 1Y 1 manually set usersource_sync time LS Lewis Stonier Jun 7, 2023 Report 0 1 Apply Permissions\Department at the Article level Mark Loveridge Jun 6, 2023 Report 1 C 2Y 2 Privacy between departments CH Chynah Hayde Jun 6, 2023 Report 1 IS 2Y 1 Report Unassigned Tickets on Dashboard DM Derek Mines Jun 6, 2023 Report 0 0 Specific sender set as always agent note CH Chynah Hayde May 23, 2023 Report 0 RA 2Y 0 KB articles ordered by publish date, oldest on top Joël Messas May 16, 2023 Report 0 1 Merge Multiple Tickets at once V Viktoria May 14, 2023 Report 0 0 Custom Field Data Import Mark Loveridge May 11, 2023 Report 0 0 I want to specify the items to be output in the CSV output of tickets. FI Fusako Iwaya May 10, 2023 Report 0 4 Configurable Look&Feel of Agent sight M Michael Apr 13, 2023 Report 0 0 Auto assign agent and team once you open the ticket AM Aimee Mendoza Apr 11, 2023 Report 0 7 Form builder for time log and billing NS Nejc Strmole Apr 3, 2023 Collecting Feedback 0 0 Make guides templated J Jeroen Mar 30, 2023 Report 0 1 Change or improve default publish editor for more advanced edits J Jeroen Mar 30, 2023 Report 0 0 add a new API call for 'date_last_modified' LS Lewis Stonier Mar 28, 2023 Report 0 1 Filtering on Categories in the Community Zsolt Kiss Mar 22, 2023 Report 0 0 Summary count when grouped by MA Marion Abramo Mar 20, 2023 Collecting Feedback 1 2Y 11 Inserting pictures into a community comment Zsolt Kiss Mar 19, 2023 Report 0 0 Filtering option on Custom Fileds in Community topics Zsolt Kiss Mar 11, 2023 Report 0 1 Disable new ticket creation on specific email account/s allowing replies for active tickets PM Piotr Marchewka Mar 9, 2023 Report 0 1 Default Option: Forward as a New Ticket ND Neil Davis Feb 13, 2023 Collecting Feedback 0 1 SLA failed not clear enough SM Sam Menown Jan 12, 2023 Collecting Feedback 0 0 Allow Users to view Problems K Koen Dec 19, 2022 Collecting Feedback 0 0 Azure AD B2C D Dmytro Dec 19, 2022 Collecting Feedback 0 0 Auto remove user from ticket by user reply/response mails OS Onur Salman Nov 17, 2022 Collecting Feedback 0 2 Ability to "HIDE" disabled users, organizations, etc. in Tickets EL Earene Lee Nov 15, 2022 Report 0 4 Ability to re-order lists EL Earene Lee Nov 15, 2022 Collecting Feedback 1 SW 1Y 0 Feedback post v5 to v6 upgrade CR Cory Rapp Nov 10, 2022 Report 0 0 Notification about updated KB articles KJ Khaled Jmal Nov 9, 2022 Report 0 1 Option to add agent validation to fields for statuses other than resolved BP Bernarda Minov Petkov Oct 4, 2022 Collecting Feedback 0 0 Subscribe a batch of users to new/modified knowledgebase articles WA Wood, Andy Aug 19, 2022 Collecting Feedback 0 1 Define default status for publish K Kevin Aug 19, 2022 Collecting Feedback 0 Previous page1Page 12Current Page3Page 34Page 45Page 56Page 67Page 7…25Page 25Next page
