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Suggestion DPQL Reports Bug Report Design Feedback
Submit Feature Request
Suggestion DPQL Reports Bug Report Design Feedback
Community
Community
Submit Feature Request
Suggestion DPQL Reports Bug Report Design Feedback
Likes
Title / Author
Status
Comments
Activity
4
Improved live reporting for Voice
Jeff Hauman
Aug 12, 2021
Collecting Feedback
0
3
Ability to create variables/global fields in the system
Robert Tanka
Aug 11, 2021
Collecting Feedback
0
3
Display organization Parent in ticket as well as the Organization
Douglas Martin
Aug 11, 2021
Report
0
5
Improve ticket debug logs
Eric Meiners
Aug 5, 2021
Collecting Feedback
0
9
Increase amount of tickets shown in ticket list
Schowdhury
Aug 3, 2021
Collecting Feedback
0
28
Agent assigning Team view
Mahmoud
Aug 3, 2021
Collecting Feedback
0
6
Improve HTML table formatting
Katelyn
Aug 3, 2021
Collecting Feedback
0
3
Slack App : Voice Integration
Zachery Woods
Aug 2, 2021
Report
0
2
Chat permissions options, view historical chats.
Lu Parente
Jul 29, 2021
Collecting Feedback
0
3
CRM Listing - ability to show or hide Users set to "disabled"
E Lee
Jul 29, 2021
Collecting Feedback
0
2
Ability to have individual meta titles for users
Patrick Shelley
Jul 27, 2021
Collecting Feedback
0
6
Parsing message content into custom fields
Robert Tanka
Jul 16, 2021
Collecting Feedback
0
25
More filter options for text box custom fields
Ahmad Sahrizal
Jul 16, 2021
Collecting Feedback
0
4
API for getting the result of a DPQL Query
Joël Messas
Jul 16, 2021
Report
0
3
When copying text into Deskpro reply box, would like it to retain original formatting
R, Shankirth S
Jul 14, 2021
Collecting Feedback
0
4
Open in a new tab checkbox for Guides
Alexander Lloyd Clemons
Jul 9, 2021
Under Review
0
3
Option for custom links behind the ticket ID number in reports
Amabel Watkins
Jul 5, 2021
Collecting Feedback
0
3
Task criteria in ticket triggers
Rob Rooney
Jul 2, 2021
Collecting Feedback
0
12
Hiding Untranslated Articles
Marco Sanz
Jun 30, 2021
Collecting Feedback
1
6
Guide Subscriptions/Notifications
Jason Gillan
Jun 18, 2021
Collecting Feedback
0
4
Stop logged in users from being able to edit their name in the ticket submission form
hojjat mehrabi
Jun 17, 2021
Collecting Feedback
0
4
Retain existing field values when adding other values to a multi select field via a trigger
Scott Cove
Jun 11, 2021
Collecting Feedback
0
3
Import/Export of objects from the admin area, such as triggers and templates.
Scott Cove
Jun 17, 2021
Report
0
5
Chat Escalation
Fusako Iwaya
Jun 17, 2021
Report
0
6
Integration of Jira App with Multiple Jira Instances\ Servers
Tain
May 26, 2021
Collecting Feedback
0
5
Macro Action Option to Add Snippet as a Note
Brandon Skinner
May 24, 2021
Collecting Feedback
0
4
Allow to change the number of day outgoing emails retained
Szabolcs Kelemen
May 24, 2021
Collecting Feedback
0
6
Hot comment or warning about user or organization
Douglas Martin
May 24, 2021
Collecting Feedback
0
5
More options for assigning missed calls & voicemails
Jeff Hauman
May 12, 2021
Collecting Feedback
1
6
Ability to add options for the 'remove' option on a ticket
Koen Glotzbach
May 11, 2021
Collecting Feedback
0
6
Attachment previews for agents in Deskpro
samuel Academe
Apr 28, 2021
Collecting Feedback
0
7
Report for Jira linked tickets
Rubina
Apr 26, 2021
Collecting Feedback
0
3
For the approval email approve/reject link to not require a login from approver
Michael Fliderman
Apr 22, 2021
Collecting Feedback
0
1
Allow a parameter for a report that defaults to the currently logged in agent
Glenn Chubaty
May 6, 2021
Report
0
2
Visibility of members of a child organization on organization page
E Lee
Apr 14, 2021
Collecting Feedback
0
2
Apply triggers based on number of tickets assigned to an agent
ruyan
Apr 13, 2021
Collecting Feedback
0
1
Voice Overflow Queue
Zachery Woods
May 6, 2021
Report
0
3
Voice Operating Hours
Zachery Woods
May 6, 2021
Report
1
3
Remove the 'download as csv' and 'print' buttons on dashboard widgets
Toda Tomoyuki
Apr 8, 2021
Collecting Feedback
0
2
Merge ticket trigger criteria
Marion Abramo
Apr 8, 2021
Collecting Feedback
0
5
Change ticket tab order in the agent view
Obrion Staight
Apr 6, 2021
Collecting Feedback
0
5
For agents to get notifications if their reply has bounced
Zachery Woods
Mar 30, 2021
Collecting Feedback
0
1
Limit agent access to Publish sections on agent side as well as in Helpcenter
Christian Behrens
Mar 30, 2021
Collecting Feedback
0
2
Task Lists or Tags
Brandon Williams
May 24, 2021
Report
0
6
To have trigger criteria based on agent online/offline status
Rafie
Mar 24, 2021
Collecting Feedback
0
4
Add a timezone field for Organizations
E Lee
Mar 16, 2021
Collecting Feedback
0
6
User accounts to be disabled/deleted after a certain amount of time/specific criteria (ie. 1 year after last login)
Mika Ullgren
Mar 15, 2021
Collecting Feedback
1
2
Display merged ticket messages more clearly
E Lee
Mar 12, 2021
Collecting Feedback
0
3
Have variable dropdown lists in alphabetical order or ability to choose order
Conor
Mar 11, 2021
Collecting Feedback
0
1
Show last note on ticket hover
chris o'brien
May 6, 2021
Report
0