Ticket field - Select field - To hide an option from user form only - Community / Feature Request - Deskpro Support

Ticket field - Select field - To hide an option from user form only Report

Sangeetha Lakshminarayana

Customer wants to disable an option in select field for user form but wants it visible in the agent form.
So that this option can only be used by the agent but not visible to the user.

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New Feature Request

Author: Sangeetha Lakshminarayana
Creation date: Jul 10, 2023
Last update: Nov 17, 2023
Publish date: Jul 10, 2023
Category: Functionality

Ticket field - Select field - To hide an option from user form only - Community / Feature Request - Deskpro Support

Ticket field - Select field - To hide an option from user form only Report

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