List View Status Change Likes Title / Author Status Comments Activity 0 Display deleted tickets in addition to Open and Resolved E Elyse Aug 11, 2022 Collecting Feedback 0 1 Feature to redirect email CL Christine Loh Aug 5, 2022 Collecting Feedback 0 10 DQPL: Total ticket open time - Work hours only IS Izsak Szikra Jul 20, 2022 Report 0 2 Filter articles via brand with the api KM Kate McCully Jul 19, 2022 Collecting Feedback 0 1 Adding support for O365 Protected messages LS Lewis Stonier Jul 6, 2022 Collecting Feedback 0 2 We would like user groups split by brand LB Luke Bryant Jul 4, 2022 Collecting Feedback 0 1 Add Guide pages to multiple Guides BR Bas Rikkerink Jul 4, 2022 Collecting Feedback 0 0 Task should only be allowed to close if the Minimum Number of Characters are entered on it DB Dinesh Babu Jun 23, 2022 Collecting Feedback 0 1 How to add 'Resolve ticket' buttons at the ticket list of clients' web-view? A Aleksei May 18, 2022 Collecting Feedback 0 2 Improve trigger options for tasks VR Vince Ragozzino Apr 21, 2022 Collecting Feedback 0 6 Print/PDF reports PT Peter Tse Apr 20, 2022 Collecting Feedback 0 3 SLA is completed only when the second agent response when an agent creates a ticket CL Christine Loh Apr 20, 2022 Collecting Feedback 0 5 Custom ring voice ZW Zachery Woods Apr 12, 2022 Collecting Feedback 0 6 Notifications for blocked attachments J Jeroen Apr 12, 2022 Collecting Feedback 0 4M 2 Language of messenger widget embedded on a different site changing according to language of website FT Filter TB Apr 7, 2022 Collecting Feedback 0 74 Merge multiple tickets into one SB Stefan Behrens Apr 6, 2022 Collecting Feedback 3 3Y LE 3Y AJ 3Y 5 Additional total times in DPQL JT Joshua Thompson Apr 5, 2022 Collecting Feedback 0 3 Sending messages to ccs without sending to the ticket owner KH Kieron Hill Apr 5, 2022 Collecting Feedback 0 5 Email confirmation receipt GM Grigory Murashov Apr 1, 2022 Collecting Feedback 1 AA 2Y 1Y 0 Creating a trigger to later the way users receive agent reply triggers KH Kieron Hill Mar 28, 2022 Collecting Feedback 0 0 Action Code to add CCs to a ticket RJ Ramirez, Javier Mar 18, 2022 Collecting Feedback 0 2 Reports custom data parent value CL Christine Loh Mar 17, 2022 Collecting Feedback 0 0 Add Notification AK Alexandros Karagiannis Mar 15, 2022 Collecting Feedback 0 3 Changing timeframes on the Group By Selection CL Christine Loh Mar 11, 2022 Collecting Feedback 0 1 Organization Managers should not be cc'd on their own tickets MA Marion Abramo Mar 7, 2022 Collecting Feedback 0 0 Separate the owned and team agent permissions CR Chris Radi Mar 4, 2022 Collecting Feedback 0 0 Allow a user to be created within Deskpro without the need for an email address. C Colin Mar 3, 2022 Collecting Feedback 0 6 Multiple questions in the satisfaction survey MW Matthew Wray Feb 28, 2022 Collecting Feedback 1 A 2Y 5 Voice - Tiered Queues/Overflow ZW Zachery Woods Feb 25, 2022 Collecting Feedback 0 3 Ability in triggers to select parent value AW Amabel Watkins Feb 23, 2022 Collecting Feedback 0 6 Scheduled tickets/tasks DJ Dennis Joy Feb 8, 2023 Collecting Feedback 1 LE 3Y 2 Auto-correct and auto-capitalise words in the reply box OO OJ Olegario Feb 3, 2022 Collecting Feedback 0 3 Create report that is able to link articles to brands LD Lore Durieu Feb 1, 2022 Collecting Feedback 0 7 Forward an email into an existing ticket MW Matthew Wray Jan 31, 2022 Collecting Feedback 0 2 Link to Support page on the Agent Interface more accessible MA Marion Abramo Feb 8, 2023 Collecting Feedback 0 2 Alerts for incoming email processing errors MW Matthew Wray Feb 8, 2023 Collecting Feedback 1 s 3Y 1 Ability to create HTML Knowledge, News and Guides MA Marion Abramo Jan 26, 2022 Collecting Feedback 0 2 Custom Messenger buttons J Jared Feb 8, 2023 Collecting Feedback 0 2 Process agent email replies to notes as notes, and emails to replies as replies. AT Alex Tumanov Feb 8, 2023 Collecting Feedback 0 2 Include Approval information in PDF Export of ticket MW Matthew Wray Feb 8, 2023 Collecting Feedback 0 10 Improve colors options for stacked bar graphs AC Aïdée Carrière Feb 8, 2023 Collecting Feedback 0 49 Deskpro Search Metadata Description AC Alexander Lloyd Clemons Feb 8, 2023 Collecting Feedback 0 16 Reporting for ignored calls on Voice Round Robin BS Brandon Skinner Feb 8, 2023 Collecting Feedback 0 5 Adding Audio Option for Deskpro Captchas MB Michael Bittle Nov 23, 2021 Collecting Feedback 0 7 Knowledgebase articles should only show up in the language of the user’s choice on the helpcenter UK Ulf Kronsell Nov 22, 2021 Collecting Feedback 0 4 Have widget menu visible at all times on dashboards AW Amabel Watkins Nov 22, 2021 Collecting Feedback 0 5 API endpoint for per organization custom field M Marlon Nov 18, 2021 Collecting Feedback 0 0 Ability to disable SLA warnings and/or create Triggers on whether a ticket has an agent message J Jeroen Nov 15, 2021 Report 0 6 Customisable tab title SF Simon Frost Feb 8, 2023 Collecting Feedback 0 23 Hover pop-up for ticket subject line Joël Messas Oct 27, 2021 Collecting Feedback 0 Previous page1Page 12Page 23Current Page4Page 45Page 56Page 67Page 7…25Page 25Next page
