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Bug Report Design Feedback
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Bug Report Design Feedback
Community
Community
Submit Feature Request
Bug Report Design Feedback
Likes
Title / Author
Status
Comments
Activity
16
Please add Froala to Guides
Scott Hardy
Apr 5, 2018
Collecting Feedback
0
24
Enable team sorting
Jason Pomery
Apr 5, 2018
Under Review
0
24
Comprehensive Integration with Microsoft Dynamics CRM
Scott Parkin
Apr 4, 2018
Collecting Feedback
0
25
Create a check list for a workflow in ticket interface
Azeem Javed
Apr 3, 2018
Collecting Feedback
1
24
EULA for download library
Christoph Strauss
Apr 3, 2018
Collecting Feedback
0
29
Create linked ticket for Macro
David
Apr 2, 2018
Collecting Feedback
0
23
Customizable Ticket Reference for Departments
Grant Dyer
Mar 29, 2018
Collecting Feedback
0
18
Custom Links dropdown in top menu
Eric Lackore
Mar 29, 2018
Collecting Feedback
0
17
Billing applied based on different criteria, not just globally.
Eric Lackore
Mar 29, 2018
Collecting Feedback
1
32
Added functionality for filter searches
Eric A Lackore Jr
Mar 29, 2018
Collecting Feedback
0
19
Option for agents to write in chat after user has left / timed-out
Elizabeth Quezada
Mar 28, 2018
Collecting Feedback
0
25
Add Dates In Search Dialog
Rafie
Mar 27, 2018
Collecting Feedback
0
17
Snippets editing screen needs to be bigger
Stef Mooij
Mar 27, 2018
Collecting Feedback
1
38
@mention a team
Errol
Mar 27, 2018
Collecting Feedback
1
16
2 way Auth & SSO sync
Matt Collier
Mar 26, 2018
Collecting Feedback
0
21
Creating multiple tickets at once
Samuel Waser
Mar 26, 2018
Collecting Feedback
0
14
Ticket Interface to always show top client information
Rafie
Mar 19, 2018
Collecting Feedback
1
16
Ticket description and attachments on ticket level
Andreas Hügin
Mar 16, 2018
Collecting Feedback
1
17
Add a method to identify the original recipients of an EMAIL imported into DeskPRO
Jeroen van der Steen
Mar 15, 2018
Collecting Feedback
0
20
Show ticket Status in Notification Area
Jeroen Geilman
Mar 14, 2018
Collecting Feedback
0
11
Active Directory Authentication and email aliases
Michel Strøm Tandrup
Mar 10, 2018
Collecting Feedback
0
9
Smart parsing improvements for Exchange servers
Michel Strøm Tandrup
Mar 10, 2018
Collecting Feedback
0
15
Add confirmation dialog on Discard Draft button
Christian Mattart
Mar 7, 2018
Collecting Feedback
1
18
Wysiwyg on field type "Display"
Didier Testelin
Mar 2, 2018
Collecting Feedback
0
20
Ability to write descriptions about tasks created on the helpdesk
Rami Ali
Feb 24, 2018
Collecting Feedback
0
18
MobileApp: Option to choose if the enduser shoult be notified when creating a new ticket.
cjs@software-agentur.com
Feb 19, 2018
Collecting Feedback
0
19
I want to be able to create a user while creating a ticket on the Mobile App
cjs@software-agentur.com
Feb 19, 2018
Collecting Feedback
1
32
I would like to see extra permissions added to Reports
Thomas Goulet
Feb 13, 2018
Collecting Feedback
1
21
I would like to be able to create filters and reports for the Flags in tickets
Gemma
Feb 12, 2018
Collecting Feedback
1
27
Using the same intelligent search module for linking tickets like the used one at the merge feature
Zsolt Kiss
Feb 11, 2018
Collecting Feedback
0
12
Editing the visible fields in the Linked tickets area.
Zsolt Kiss
Feb 10, 2018
Collecting Feedback
0
28
Show new password requirements for users registering
James Kullberg
Feb 9, 2018
Collecting Feedback
1
19
More advanced rules to add users to Organizations
Michel Strøm Tandrup
Feb 9, 2018
Collecting Feedback
0
14
Allow agents to follow an organisation (without using triggers)
Matt Collier
Feb 8, 2018
Collecting Feedback
1
34
Add new setting for agent's: "Default Ticket Reply Type"
Claire Collier
Jan 26, 2018
Collecting Feedback
2
39
I would like to see a separate field for 'middle name' to use in snippets
Philipp Bartsch
Jan 17, 2018
Collecting Feedback
0
33
Listing my Feedback subscriptions
Zsolt Kiss
Jan 14, 2018
Collecting Feedback
0
32
Twilio SMS Integration to Allow Fields
Sana Lakdawala
Jan 12, 2018
Collecting Feedback
0
25
An automatic article translator would be really useful
Hooman
Jan 12, 2018
Collecting Feedback
1
27
Problem and Incident Enhancement
Ben Willis
Jan 5, 2018
Collecting Feedback
0
29
Collapse possibility of the PROPERTIES section
Zsolt Kiss
Dec 23, 2017
Collecting Feedback
0
24
Ability to tag agents with categories
Kevin Horn
Dec 21, 2017
Collecting Feedback
0
24
Make user registration fields more available for user
David
Dec 21, 2017
Collecting Feedback
0
40
Reordering possibility of the opened ticket tabs.
Zsolt Kiss
Dec 13, 2017
Collecting Feedback
1
45
Agent Dashboard of important reports
Gemma
Dec 13, 2017
Collecting Feedback
1
53
Using snippets in the Follow up section also
Zsolt Kiss
Dec 7, 2017
Collecting Feedback
2
36
Separate Agent Permission to edit own Messages
Grote, Sebastian
Nov 28, 2017
Collecting Feedback
3
30
Reordering ticket list
Zsolt Kiss
Nov 23, 2017
Collecting Feedback
0
18
Minor change for email details display drop down from ticket time location
Kevin Horn
Nov 20, 2017
Collecting Feedback
0
40
Enabling permissions on macros for Teams
Paul Davies
Nov 20, 2017
Collecting Feedback
3