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Likes Title / Author Status Comments Activity
30 Reordering ticket list
Zsolt Kiss
Nov 23, 2017 		Collecting Feedback 0
18 Minor change for email details display drop down from ticket time location
Kevin Horn
Nov 20, 2017 		Collecting Feedback 0
40 Enabling permissions on macros for Teams
Paul Davies
Nov 20, 2017 		Collecting Feedback 3
26 Billing date and time choice
Dave Topan
Nov 16, 2017 		Collecting Feedback 0
19 Android app - should auto refresh to reflect data changes
Michael Woffenden
Nov 15, 2017 		Collecting Feedback 0
24 Filter possibilities for tickets with follow-up
Zsolt Kiss
Nov 14, 2017 		Collecting Feedback 1
26 Prepaid tickets/time for users to use for support
Tom Schoen
Nov 14, 2017 		Collecting Feedback 1
38 Add a "answer's count" column in tickets interface
Luca
Nov 10, 2017 		Collecting Feedback 0
45 Add a 'Summary' message type for tickets
Eric VanTol
Oct 26, 2017 		Collecting Feedback 6
44 Ability to change layout of the department
Rihards Zeimanis
Oct 24, 2017 		Collecting Feedback 1
38 Compress the "before update" database backup
Ibrahim
Oct 24, 2017 		Collecting Feedback 0
30 Option to select Jira assignee when creating a Jira issue
Douglas Martin
Oct 18, 2017 		Collecting Feedback 1
29 Allow users to leave feedback after rating an article
Jeroen van der Steen
Oct 18, 2017 		Collecting Feedback 2
55 Add "Remove all CCs" and "Remove all Followers" in ticket triggers
Kyle Oliveira
Sep 29, 2017 		Collecting Feedback 3
30 Admin: Add "You have unsaved changes" reminder
Christian Mattart
Sep 28, 2017 		Collecting Feedback 0
27 Add option to set default for 'Send comment to JIRA'
Thomas Dakan
Sep 27, 2017 		Collecting Feedback 0
27 'submitting agent' as sender for JIRA integration
Thomas Dakan
Sep 27, 2017 		Collecting Feedback 0
39 Properly retain global search order selected by user
Stephan Koch
Sep 26, 2017 		Collecting Feedback 0
26 Addition of colour/formatting to built in and custom fields
Josh Porter
Sep 25, 2017 		Collecting Feedback 0
29 Allow option to hide archived downloads
Ruth Cheesley
Sep 20, 2017 		Collecting Feedback 0
37 Settings to completely hide author, date and/or number of comments from the knowledgebase
Jeroen van der Steen
Sep 19, 2017 		Collecting Feedback 1
26 Option to move add time controls on Tickets to top of section
Chris Booth
Sep 18, 2017 		Collecting Feedback 0
47 More "shortcuts code" in snippet
Danilo
Sep 12, 2017 		Collecting Feedback 1
117 Microsoft Teams Integration
Harrison Hudson
Sep 6, 2017 		Collecting Feedback 7
34 JIRA status category as a ticket update trigger criteria
Michael W.
Sep 6, 2017 		Collecting Feedback 0
41 Sending more data to JIRA and vice versa
Colin Dunn
Sep 5, 2017 		Collecting Feedback 0
44 Add Problems & Incidents as triggers
Michael W.
Sep 4, 2017 		Under Review 3
36 Extended permission scheme for users
Michael W.
Sep 4, 2017 		Collecting Feedback 0
24 Cascading Menus in Agent view
Adam
Sep 4, 2017 		Collecting Feedback 0
38 Ability to find DeskPro tickets with linked JIRA issues
Michael W.
Sep 1, 2017 		Collecting Feedback 1
40 Show Deskpro ticket status in JIRA
Michael W.
Sep 1, 2017 		Collecting Feedback 0
32 More granular permissions for JIRA integration
Michael W.
Aug 30, 2017 		Collecting Feedback 0
40 Being able to view critical information on an organization on a ticket
Thomas Dakan
Aug 25, 2017 		Collecting Feedback 1
26 Elastic search specific a a particular user/organization
Thomas Dakan
Aug 25, 2017 		Collecting Feedback 0
35 Use Arrow Keys to Select person in 'Find a person' interfaces
Thomas Dakan
Aug 25, 2017 		Collecting Feedback 0
25 Column Resizing (Agent)
Brian Benedict
Aug 24, 2017 		Collecting Feedback 1
26 User-selectable Date/Time representation, and/or switch based on age
Jeroen Geilman
Aug 21, 2017 		Collecting Feedback 0
21 Message ordering in split interface to match message ordering in ticket interface
Thomas Dakan
Aug 9, 2017 		Collecting Feedback 0
32 Make CRM notes editable
Thomas Dakan
Aug 3, 2017 		Collecting Feedback 0
31 Custom Filters on Archived Tickets
Lenny LaRose
Jul 25, 2017 		Collecting Feedback 0
34 Searchable Glossary
Berel Levy
Jul 25, 2017 		Collecting Feedback 0
27 Manuals for Users about how they can use the Deskpro User Portal
Paul Davies
Jul 21, 2017 		Collecting Feedback 0
26 Auto Save Knowledge base articles
Berel Levy
Jul 20, 2017 		Collecting Feedback 0
31 Emphasize Ticket Categories/Types
Michael W.
Jul 15, 2017 		Collecting Feedback 0
24 Insert name of Performing Agent with Variables
Thomas Goulet
Jul 13, 2017 		Collecting Feedback 1
30 Custom Slack message for triggers
Michael W.
Jul 7, 2017 		Collecting Feedback 4
25 variables for agents telephone number
Michael W.
Jul 3, 2017 		Collecting Feedback 0
31 Show Flags in list table view
Michael W.
Jul 3, 2017 		Collecting Feedback 0
26 Customizable formatting of postal address for persons and organizations
Michael W.
Jul 3, 2017 		Collecting Feedback 0
24 Make quick search navigatable with keyboard
Michael W.
Jul 1, 2017 		Collecting Feedback 0