Skip to main content

Mobile version of portal does not include a "lost password" link - Community / Feature Request - Deskpro Support

30

Mobile version of portal does not include a "lost password" link Collecting Feedback

[mobile issue only]  We have embedded our ticket form into an external website. However, when someone received a confirmation email, they have not yet created a password through the ticket form to access the portal. When they click the link in the email to go to the portal, there is no option at the top of the screen where the log-in information is for "lost password", which is necessary for a new user who does not yet have a password.

Add a comment

Please log in or register to submit a comment.

Need a password reminder?