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Feature Request Bug Report Design Feedback
Feature Request Bug Report Design Feedback
Community
Community
Feature Request Bug Report Design Feedback
Likes
Title / Author
Status
Comments
Activity
22
Satisfaction grouped by rating and agent, split by month
Matthew Wray
12 Aug 2019
Report
0
20
Subscriptions of Deleted agents for the publish section
Zsolt Kiss
6 Aug 2019
Collecting Feedback
0
22
Improve feedback’s comment possibilities
Zsolt Kiss
6 Aug 2019
Collecting Feedback
0
20
Ordering tickets according to the date of the last modification when adding a Note
Zsolt Kiss
6 Aug 2019
Collecting Feedback
0
33
Listing the top contributors
Zsolt Kiss
6 Aug 2019
Collecting Feedback
0
24
Having option to list all of my earlier feedbacks somehow
Zsolt Kiss
6 Aug 2019
Collecting Feedback
0
11
Order ticket according to the date of the last modification
Zsolt Kiss
6 Aug 2019
Collecting Feedback
0
13
Listing my feedback somehow
Zsolt Kiss
6 Aug 2019
Collecting Feedback
0
32
Macro - Keep tab open action
Jenny Kongkalai
6 Aug 2019
In Development
0
13
Remove required fields
Rick Altobello
5 Aug 2019
Collecting Feedback
0
13
use RSS feeds or have some way to import news
matt king
31 Jul 2019
Collecting Feedback
0
12
Interactive Troubleshooting Trees for the Portal
James Horn
30 Jul 2019
Collecting Feedback
0
14
Allow the ability for Admins to restrict Date/Time custom field selections to working hours
Gerald Buechter
30 Jul 2019
Collecting Feedback
0
16
Regarding being able to sort Tickets > Statuses > Sub-Statuses
Mark Harrison
29 Jul 2019
Collecting Feedback
0
15
Glossary in Guides section
Slava Shmukler
25 Jul 2019
Collecting Feedback
1
41
Adding multiple users to the 'To' user field
Peter Huber
25 Jul 2019
Collecting Feedback
0
21
Help with settings view only rights for specific department
Vehicle Rent Tech
23 Jul 2019
Collecting Feedback
1
28
Setting a default status when a note is added.
Barry
23 Jul 2019
Collecting Feedback
0
18
Details for users whose custom user field value is above average field value
Matthew Wray
18 Jul 2019
Report
0
24
Client side visual notification that agent replied to chat
Rick Altobello
18 Jul 2019
Collecting Feedback
0
19
Unresolved tickets by organization
Matthew Wray
18 Jul 2019
Report
0
23
Count of tickets resolved by week of year and by ticket label
Matthew Wray
18 Jul 2019
Report
0
33
Tickets by user split by brand
Matthew Wray
18 Jul 2019
Report
0
23
Organizations, members and member emails
Matthew Wray
18 Jul 2019
Report
0
32
Number of tickets created by month
Matthew Wray
18 Jul 2019
Report
0
17
Average custom field value by agent
Matthew Wray
18 Jul 2019
Report
0
19
Add Sort Criteria for Organizations
Randy Bayas
16 Jul 2019
Collecting Feedback
2
23
EULA download fields for hotlinked files
Yuriy Andamasov
15 Jul 2019
Collecting Feedback
0
19
DESKPRO_EMBED_OPTIONS parameters
Gunnar Giffey
15 Jul 2019
Collecting Feedback
0
19
Retain reporting data on tickets after they are deleted
Kenneth
10 Jul 2019
Collecting Feedback
0
25
Print a ticket history on User Portal
Joël Messas
10 Jul 2019
Collecting Feedback
0
35
Make Leaders for Teams
Sean Madagan
9 Jul 2019
Collecting Feedback
0
19
Would like to see the knowledge grouping as part of the search list
Marion Abramo
9 Jul 2019
Collecting Feedback
0
15
Let Agents Customize Ticket Options (like Send User Email Notification)
Christian Mattart
9 Jul 2019
Collecting Feedback
0
29
Show Count badges/bubbles only when > 0
Michael W.
6 Jul 2019
Collecting Feedback
0
23
Kanban metrics for Reports
Michael W.
6 Jul 2019
Collecting Feedback
0
14
Add the person who called the print functionality to the printout
Michael W.
6 Jul 2019
Collecting Feedback
0
37
Improve reports: make dashboards exportables to PDF
Pamela Kiewitt
4 Jul 2019
Collecting Feedback
2
24
Improve reports: set configurable dates for dashboards
Pamela Kiewitt
4 Jul 2019
Collecting Feedback
1
26
Allow Admins to review the Agent IM chat logs
Marty Sabel
4 Jul 2019
Collecting Feedback
0
30
Strip small attachments
Jeremy Beeson
3 Jul 2019
Collecting Feedback
0
16
Prevent Auto-Fill when adding a new Person or Organization
Marion Abramo
2 Jul 2019
Collecting Feedback
0
28
A better way to track agent time
Paul Vonic
2 Jul 2019
Collecting Feedback
0
10
Organization Parents in overview table
Angelika Buchegger
1 Jul 2019
Collecting Feedback
0
28
Deskpro mobile App prompt
Francois Malan
28 Jun 2019
Collecting Feedback
0
34
Deskpro iOS App Notifications
Francois Malan
28 Jun 2019
Collecting Feedback
0
23
Joomla setup
Juraj Zopp
27 Jun 2019
Collecting Feedback
0
30
DPQL: Average response time for every agent response
Clint Chapman
21 Jun 2019
Collecting Feedback
0
35
Satisfaction survey reporting
Claire Collier
20 Jun 2019
Collecting Feedback
0
25
Email direct to ticket
Stuart Travers
20 Jun 2019
Collecting Feedback
0