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Feature Request Bug Report Design Feedback
Feature Request Bug Report Design Feedback
Community
Community
Feature Request Bug Report Design Feedback
Likes
Title / Author
Status
Comments
Activity
23
Favicon Notifications
Josh Hines
18 Apr 2019
Collecting Feedback
0
22
Block chat for specific countries
jasper
18 Apr 2019
Collecting Feedback
0
18
Enhanced ticket label permssions
Liesl Job
17 Apr 2019
Collecting Feedback
0
19
Translate Auto Replies
Joël Messas
17 Apr 2019
Collecting Feedback
1
39
Better report writer
Paul Vonic
16 Apr 2019
Collecting Feedback
1
24
Continuous Timer
Christos Kartsioulis
16 Apr 2019
Collecting Feedback
0
22
Time log and billing to the mobile apps
Christos Kartsioulis
15 Apr 2019
Collecting Feedback
0
15
Show the ticket reference on the ticket alongside the ticket ID
Joël Messas
11 Apr 2019
Collecting Feedback
0
24
Printing Tickets
Lori Arnecilla
9 Apr 2019
Collecting Feedback
0
26
Reports Permissions
Aren Dowden
9 Apr 2019
Collecting Feedback
0
27
Option to increase font size for agent interface and chat
Samuel Barr
9 Apr 2019
Collecting Feedback
4
18
Action code for a CC
Samuel Waser
3 Apr 2019
Collecting Feedback
1
22
"noindex" statement for downloads
Johannes Schilling
1 Apr 2019
Collecting Feedback
0
26
Remove Users Signature
Joël Messas
1 Apr 2019
Collecting Feedback
0
31
More Control Over Managers
HARIHARAN M
1 Apr 2019
Collecting Feedback
2
22
Remove Signature
Joël Messas
29 Mar 2019
Collecting Feedback
0
13
Show Organisation Label in the ticket Detail
Joël Messas
29 Mar 2019
Collecting Feedback
0
40
csv export for crm app
Samuel Waser
28 Mar 2019
Collecting Feedback
0
18
More flexibility for setting custom/default working hours with breaks
Joël Messas
28 Mar 2019
Collecting Feedback
0
12
Auto-save satisfaction ratings on the portal page
Joël Messas
28 Mar 2019
Collecting Feedback
1
22
Set user's language using a JWT claim
Giannis Kiriakidis
26 Mar 2019
Collecting Feedback
0
19
Linked Ticket Report
Edward
25 Mar 2019
Collecting Feedback
1
17
Follow Up Date Selection
Patrick Wijntjes
25 Mar 2019
Collecting Feedback
0
31
Reports Showing Ticket Labels
Mathew
22 Mar 2019
Collecting Feedback
0
29
Reassign ticket if agent logs out
Samuel Benoit
22 Mar 2019
Collecting Feedback
0
34
Create Tickets for Organizations
Regina Rosales
22 Mar 2019
Collecting Feedback
0
32
Implement Sub-statuses on Mobile apps
Takahiro Mukoyoshi
20 Mar 2019
Under Review
0
19
Add the ability to choose a default sub-status
Takahiro Mukoyoshi
20 Mar 2019
Under Review
0
23
Language for brands
Maikel Bocekcioglu
19 Mar 2019
Collecting Feedback
1
16
Users Update Their Own Address
Peter Steinbach
19 Mar 2019
Under Review
0
13
Order in Permission Groups
Peter Steinbach
18 Mar 2019
Collecting Feedback
0
20
Readthedocs Import/sync
Yuriy Andamasov
16 Mar 2019
Collecting Feedback
0
11
User fields are not included in csv export
Christoph Strauss
15 Mar 2019
Collecting Feedback
0
24
Search in custom Organisation fields
William Huibers
15 Mar 2019
Collecting Feedback
0
21
Control Related Articles with Keywords
Jeremy Cunningham
15 Mar 2019
Collecting Feedback
0
22
Filter Order and Re-Order
Steve, Lam Hang
14 Mar 2019
Collecting Feedback
0
17
Ticket Filters
Support
13 Mar 2019
Collecting Feedback
0
13
Read Only for Archived tickets
Christian
12 Mar 2019
Collecting Feedback
2
20
Group Tickets by Brand
paul
12 Mar 2019
Collecting Feedback
0
20
Link forwarded messages to original ticket
David
5 Mar 2019
Collecting Feedback
0
12
Ability to "Exclude ip address" from IP Whitelisting feature
Mitchell
4 Mar 2019
Collecting Feedback
0
32
Follow Up action in Macro
Frank Yann
1 Mar 2019
Collecting Feedback
3
27
Add Dates to Search Results
Jason McGrath
1 Mar 2019
Collecting Feedback
0
20
Default Country
Lisa
28 Feb 2019
Collecting Feedback
0
22
Out of office handling for agents who get assigned tickets
Kyle Oliveira
27 Feb 2019
Collecting Feedback
2
21
Sort Resolved tickets by Date Resolved
Drew
25 Feb 2019
Collecting Feedback
0
17
Inbound SMS/MMS from customers wanting to open tickets
Ed
20 Feb 2019
Collecting Feedback
0
26
Message of the day for agent teams
Jeremy Cunningham
19 Feb 2019
Collecting Feedback
0
22
Reports on Tickets excluding the time ticket was on Resolved Status
Valentina Georgieva
19 Feb 2019
Collecting Feedback
0
22
Agent locked out
Nathan Lennox
18 Feb 2019
Collecting Feedback
0