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Suggestion DPQL Reports Bug Report Design Feedback
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Suggestion DPQL Reports Bug Report Design Feedback
Community
Community
Indsend Feature Request
Suggestion DPQL Reports Bug Report Design Feedback
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Titel
Status
Kommentarer
Aktivitet
4
Multiple questions in the satisfaction survey
Collecting Feedback
0
3
Voice - Tiered Queues/Overflow
Collecting Feedback
0
3
Ability in triggers to select parent value
Collecting Feedback
0
6
Scheduled tickets/tasks
Collecting Feedback
1
2
Auto-correct and auto-capitalise words in the reply box
Collecting Feedback
0
3
Create report that is able to link articles to brands
Collecting Feedback
0
5
Forward an email into an existing ticket
Collecting Feedback
0
2
Link to Support page on the Agent Interface more accessible
Collecting Feedback
0
2
Alerts for incoming email processing errors
Collecting Feedback
1
0
Ability to create HTML Knowledge, News and Guides
Collecting Feedback
0
2
Custom Messenger buttons
Collecting Feedback
0
2
Process agent email replies to notes as notes, and emails to replies as replies.
Collecting Feedback
0
2
Include Approval information in PDF Export of ticket
Collecting Feedback
0
10
Improve colors options for stacked bar graphs
Collecting Feedback
0
46
Deskpro Search Metadata Description
Collecting Feedback
0
15
Reporting for ignored calls on Voice Round Robin
Collecting Feedback
0
5
Adding Audio Option for Deskpro Captchas
Collecting Feedback
0
7
Knowledgebase articles should only show up in the language of the user’s choice on the helpcenter
Collecting Feedback
0
4
Have widget menu visible at all times on dashboards
Collecting Feedback
0
0
Sticky Message/note toolbar
Report
0
4
API endpoint for per organization custom field
Collecting Feedback
0
0
Ability to disable SLA warnings and/or create Triggers on whether a ticket has an agent message
Report
0
5
Customisable tab title
Collecting Feedback
0
5
Option to change subject line on ticket when user's email contains a different subject
Collecting Feedback
0
25
Full Message View Permanent
Collecting Feedback
0
0
Please add ticket satisfaction criteria to the ticket search function on the Agent site
Report
0
0
Search, categories and filter for uploaded images - knowledgebase
Report
0
0
Able to delete your previously uploaded images into knowledgebase
Report
0
5
Confirmation message pop up when changing department of a ticket
Collecting Feedback
0
0
Search/filter and delete options for uploaded images
Collecting Feedback
0
4
Transfer calls to external numbers
Collecting Feedback
0
5
Set triggers to run based on SLA statuses changing
Collecting Feedback
0
0
Embedded Widget - Screenshot Function
Collecting Feedback
0
0
Embedded Widget - Context Sensitive Help
Report
0
0
Send the admin a notification when e-mail is rejected
Collecting Feedback
0
0
Define working hours for escalations
Report
0
0
Possibility to change default values for ticket advanced search
Report
0
1
Möglichkeit den Login für User abzuschalten
Report
0
1
Massen-Löschung von Usern/ bulk user deletion
Report
0
1
Archivierung von Tickets
Report
0
0
Group by status.
Report
0
11
Reporting on usergroups
Collecting Feedback
1
4
Create report that lists out the person the chat is aimed at in a note
Collecting Feedback
0
12
Change the default selection in the ticket search
Collecting Feedback
0
6
Reports for users
Collecting Feedback
0
4
Improved live reporting for Voice
Collecting Feedback
0
3
Ability to create variables/global fields in the system
Collecting Feedback
0
3
Display organization Parent in ticket as well as the Organization
Report
0
5
Improve ticket debug logs
Collecting Feedback
0
9
Increase amount of tickets shown in ticket list
Collecting Feedback
0