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Suggestion (139)
Se alle SuggestionsDPQL Reports (9)
Se alle DPQL ReportssRecent activity
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We can run the report below to find the percentage of tasks that we are completi...
3Y -
This report gives us a count of positive, negative and neutral satisfaction rati...
3Y -
This query generates a list of users who have a value for a custom field which i...
3Y -
Unresolved ticket broken down by organizations: SELECT tickets.id, tickets.date...
3Y
Feature Request (1330)
Se alle Feature RequestsRecent activity
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Hi Jonas, This is now available in the agent view.
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Yup we're looking at Teams now too. I notice that Zendesk is ready to plug in to...
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In Horizon UI Agent text formatting by default is hidden for Email\Note. We'd li...
22D -
Thanks Abe - the BCC would be a helpful feature we would like to implement With...
Bug Report (124)
Se alle Bug ReportsRecent activity
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Dear Support The created Queue with FQL (ticket.department=15 and ticket.status...
3M -
We're using the Deskpro API to fetch tickets based on a custom ticket field, but...
10M -
When using SAML SSO I've noticed that opening another tab logs my other tabs out...
1Y -
The little display next to the group says I have 7 users, but only 2 are being s...
1Y