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  • Introducing our new Messenger widget
  • New Email Templates
  • We've launched the new Help Center theme
  • Deskpro 2020.2 Release
  • Report on user waiting time and first reply time within working hours
  • Control whether Pending status is counted in SLAs and Ticket Waiting times
  • Deskpro 2020.1 Release
  • Deskpro 2020.0 Release
  • Approvals
  • Deskpro 2019.9 Release