Deskpro Horizon Release 2023.40
We are thrilled to release Deskpro Horizon, version 2023.40. This week, we are launching four new Deskpro apps: MeisterTask, Bitbucket, Basecamp, and Wrike. This release includes some exciting UI updates and more than 30 bug fixes. Our development team has been working...
Introducing our four new Deskpro Apps
Get ready to supercharge your workflows with Deskpro’s four new helpdesk integrations! We’ve been working on some project management tools ready to be installed on your account. Go to Admin > Apps & Integrations > Apps, open the Available tab, choose whic...
Deskpro Horizon Release 2023.39
We’re pleased to announce the release of Deskpro Horizon, version 2023.39. This release includes several new features our team has been developing, general improvements to product functionality and interface, and several bug fixes.
Set up User Two Factor Authentication on Enterprise
Experience the ultimate peace of mind with Deskpro's newest feature - User Two Factor Authentication (2FA) in our Help Center, exclusively available to Enterprise Plan customers.
Translations for Guides, News Posts, and Files in Deskpro's Help Center!
Hola, Bonjour, 你好! We extended our existing Help Center Translation functionality. You can now create and edit translations for your Guides, News Posts, and Files in our Help Center, in addition to Knowledgebase Articles. Host support content in any language, whether a br...
Deskpro Horizon Release 2023.38.1
We’re pleased to announce the release of Deskpro Horizon, version 2023.38. This release includes new features our team has been developing, general improvements to product functionality, and numerous bug fixes.
Deskpro Horizon Release 2023.37
We’re pleased to announce the release of Deskpro Horizon, version 2023.37.1. This release includes several new features our team has been developing, as well as some general improvements and bug fixes.New Features
Deskpro Horizon Release 2023.36
We are delighted to announce the launch of Deskpro Horizon, version 2023.36. This latest release is packed with exciting updates designed to enhance your experience. Key highlights include adding Property and Agent Assignment options to the Recurring Ticket feature, and the...
Deskpro Horizon Release 2023.35
We’re thrilled to share the latest release of Deskpro Horizon, version 2023.35. This release includes a new communication channel, general improvements to existing features and interfaces, and several bug fixes.
Empower customer engagement with Instagram Direct Messaging
We're thrilled to announce Deskpro has launched its newest channel of communication - Instagram Direct Messaging! This exciting addition to our suite of communication tools is designed to help you connect with your audience where they are most active. Whether...