تخطي إلى المحتوى الرئيس

Number of times 'Downloads' have been downloaded in the user portal - قاعدة المعلومات / Developer & Reporting / DPQL Examples - Deskpro Support

Number of times 'Downloads' have been downloaded in the user portal

قائمة المؤلفين

Question

 

I would like to know if there is a way to track how many times files are downloaded from our support portal?

 

Answer

 

You can build a custom report to get this information: Reports > Stat Builder > Add. Enter a title and description for your report and the following query:


SELECT downloads.id, downloads.date_created, downloads.title, downloads.num_downloads

FROM downloads

ORDER BY downloads.num_downloads

 

 

You can also add downloads.num_ratings to the SELECT line if you want to see number of ratings per download too.

 

There is a full list of download schema here.

مفيد. غير مفيد

وجد 41 من 76 شخص هذه الصفحة مفيدة

أضف تعليق

الرجاء تسجيل الدخول أو التسجيل لتقديم تعليق.

هل تحتاج إلى تذكير بكلمة المرور؟