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الأخبار - Deskpro Support

News

News
Feb 1 2023

Deskpro Horizon Release 2023.5

Lara Proud
0
Release Announcements
Jan 24 2023

Deskpro Horizon Release 2023.4

Lara Proud
0
Release Announcements
Jan 24 2023

Introducing the new Facebook Channel in Deskpro

Lara Proud
0
Product (Admin)
Jan 18 2023

Deskpro Horizon Release 2023.3

Lara Proud
0
Release Announcements
Jan 18 2023

Manage Agent Working Hours with Shifts

Lara Proud
0
Product (Admin)
Jan 10 2023

Deskpro Horizon Release 2023.2

Lara Proud
0
Release Announcements
Jan 9 2023

Toggle the display order of ticket messages

Lara Proud
0
Product (Agent)
Jan 3 2023

Deskpro Horizon Release 2023.1

David Anjonrin-Ohu
0
Release Announcements
Dec 7 2022

Deskpro Horizon Release 2022.49

Lara Proud
0
Release Announcements
Dec 6 2022

You can now search against custom fields to locate tickets

Lara Proud
0
Product (Agent)
Dec 6 2022

We have added drag and drop to our Kanban View

Lara Proud
0
Product (Agent)
Dec 6 2022

Introducing our new integration with TeamViewer!

David Anjonrin-Ohu
0
Product (Admin)
Dec 6 2022

Introducing our GitLab integration!

David Anjonrin-Ohu
0
Product (Admin)
Nov 29 2022

Deskpro Horizon Release 2022.48

Lara Proud
0
Release Announcements
Nov 28 2022

We have redesigned the Global Search UI

Lara Proud
0
Product (Agent)
Nov 28 2022

We have changed the color of Agent Notes

Lara Proud
0
Product (Agent)
Nov 28 2022

We are launching the Beta version of our Kanban View

Lara Proud
0
Product (Agent)
Nov 28 2022

Ticket messages will open at the top of the most recent message

Lara Proud
0
Product (Agent)
Nov 28 2022

Introducing our new Azure DevOps app!

David Anjonrin-Ohu
0
Product (Admin)
Nov 22 2022

Deskpro Horizon Release 2022.47

Lara Proud
0
Release Announcements
Nov 21 2022

Deskpro 2022.2.0

Lara Proud
0
Release Announcements
Nov 21 2022

Deskpro 2022.1.1

Lara Proud
0
Release Announcements
Nov 15 2022

Deskpro Horizon Release 2022.46

Lara Proud
0
Release Announcements
Nov 15 2022

Let us know what you think of prospective Deskpro features

Lara Proud
0
Product (Agent)
Nov 8 2022

Deskpro Horizon Release 2022.45

Lara Proud
0
Release Announcements
Nov 8 2022

You can now download a list of tickets as a CSV file

Lara Proud
0
Product (Agent)
Nov 1 2022

Deskpro Horizon Release 2022.44

Lara Proud
0
Release Announcements
Nov 1 2022

We have updated the design for ticket views in the helpdesk

Lara Proud
0
Product (Agent)
Nov 1 2022

We have enhanced the usefulness of our Labels feature

Lara Proud
0
Product (Agent)
Nov 1 2022

Make managing Users seamless with SCIM provisioning

Lara Proud
0
Product (Admin)
Oct 25 2022

Deskpro Horizon Release 2022.43

Lara Proud
0
Release Announcements
Oct 25 2022

We've made the helpdesk faster by optimizing loading speeds

Lara Proud
0
Product (Agent)
Oct 25 2022

We have improved our Search functionality

Lara Proud
1
Product (Agent)
Oct 20 2022

Microsoft has now deprecated Basic Authentication for Office365 accounts

Lara Proud
0
News
Oct 18 2022

Deskpro Horizon Release 2022.42

Lara Proud
0
Release Announcements
Oct 17 2022

Introducing our new HubSpot app

Lara Proud
0
Product (Admin)
Oct 17 2022

Introducing our new Pipedrive app

Lara Proud
0
Product (Admin)
Oct 11 2022

Deskpro Horizon Release 2022.41

Lara Proud
0
Release Announcements
Oct 10 2022

We have increased the flexibility of the interface with resizable panels

Lara Proud
0
Product (Agent)
Oct 10 2022

Get instant context with our new ticket preview feature

Lara Proud
0
Product (Agent)
Oct 10 2022

Introducing our new Scratchpad App for convenient note-taking

Lara Proud
0
Product (Agent)
Oct 4 2022

Deskpro Horizon Release 2022.40

Lara Proud
0
Release Announcements
Oct 4 2022

We have enhanced the design of our Header Bar and Tabs

Lara Proud
0
Product (Agent)
Oct 4 2022

We have reduced the size of the reply box default state

Lara Proud
0
Product (Agent)
Oct 4 2022

Active Status is now visible on Agent Avatars across the interface

Lara Proud
0
Product (Agent)
Oct 4 2022

You can add Macros to run at ticket creation

Lara Proud
0
Product (Agent)
Sep 28 2022

Deskpro Horizon Release 2022.39.0

Lara Proud
0
Release Announcements
Sep 28 2022

We have optimized ticket loading speed

Lara Proud
0
Product (Agent)
Sep 20 2022

Deskpro Horizon Release 2022.38.0

Lara Proud
0
Release Announcements
Sep 20 2022

We have created two new SLA types

Lara Proud
0
Product (Admin)
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