Knowledgebase / Deskpro Legacy

Using hosted Elasticsearch with Deskpro

Ben Henley

9. 11. 2017.

Preventing certain files from being replaced during an automatic update

Christopher Nadeau

9. 11. 2017.

Configuring HTTP verbs on Windows IIS

Christopher Nadeau

9. 11. 2017.

Generating a server report file

Ben Henley

6. 8. 2018.

I've lost admin permissions and I'm locked out of Deskpro On-Premise

Ben Henley

10. 11. 2017.

502 Bad Gateway error

Ben Henley

26. 6. 2014.

Download errors when running from behind a proxy: internal hostname being used

Ben Henley

19. 9. 2023.

Switching from database to filesystem storage or back doesn't change database size

Ben Henley

9. 11. 2017.

Why do all users seem to have the same IP address?

Ben Henley

19. 10. 2023.

Server error messages when opening tickets, with PHP "Allowed memory exhausted" errors

Ben Henley

29. 5. 2019.

"Some HTTP methods are being blocked by your server" error

Ben Henley

20. 7. 2023.

MySQL "writing file" error

Ben Henley

9. 11. 2017.

Installing Elasticsearch

Ben Henley

9. 11. 2017.

Updating to New Admin (from a build before #327)

Christopher Nadeau

31. 8. 2023.

Enable archiving to increase performance with very large ticket numbers

Ben Henley

31. 8. 2023.

Very slow performance on Windows (DP_DATABASE_HOST issue)

Ben Henley

26. 6. 2020.

Can't change invalid upload_tmp_dir value

Ben Henley

9. 11. 2017.

What is Deskpro Cloud?

Ben Henley

31. 8. 2023.

I'm having trouble being locked out of my helpdesk by IP whitelisting

Ben Henley

3. 10. 2023.

How do I enable SSL on Deskpro On-Premise?

Ben Henley

8. 6. 2023.

'Unable to allocate memory for pool' error

Ben Henley

10. 11. 2017.

I am not getting full-text search from the new search bar

Ben Henley

9. 11. 2017.

How can I change the new chat notification sound?

Ben Henley

9. 11. 2017.

Can I see the Deskpro source code?

Ben Henley

9. 11. 2017.

Preparing your Deskpro v5 instance for migration to Deskpro Horizon

Phil Rigby

10. 5. 2023.

Disable Suhosin

Christopher Nadeau

2. 9. 2014.

How do I enable logging for incoming email processing?

Chris Padfield

10. 2. 2022.

How do I reset an admin password in Deskpro On-Premise?

Chris Padfield

18. 12. 2018.

Server requirements

Christopher Nadeau

10. 11. 2017.

PHP version

Christopher Nadeau

20. 7. 2023.

config.php problems

Christopher Nadeau

10. 11. 2017.

Missing extensions

Christopher Nadeau

10. 11. 2017.

Database errors during installation

Christopher Nadeau

10. 11. 2017.

Creating cron job on Linux

Christopher Nadeau

2. 9. 2021.

What documentation is available for Deskpro?

Christopher Nadeau

15. 9. 2023.

Disable clean URLs

Christopher Nadeau

11. 12. 2012.

How to debug cron

Christopher Nadeau

28. 6. 2023.

Fixing logged IP addresses when using Deskpro behind a proxy/load balancer

Christopher Nadeau

9. 11. 2017.

Setting up a Custom Email Address with Deskpro Cloud

Christopher Nadeau

16. 8. 2023.

Restoring after a stuck auto-update

Christopher Nadeau

9. 11. 2017.

Setting up a Windows Scheduled Task

Christopher Nadeau

31. 8. 2023.

I get "File not found" errors when trying to download attachments

Christopher Nadeau

10. 11. 2017.

Updating Deskpro to the latest build

Christopher Nadeau

31. 8. 2023.

Using Deskpro With nginx

Christopher Nadeau

11. 12. 2023.

Moving Deskpro from one server to another

Chris Padfield

20. 9. 2023.

Warning emails about "cron has been active for X minutes"

Christopher Nadeau

31. 8. 2023.

Configuring read-only database for expensive queries

Christopher Nadeau

31. 8. 2023.

Configuring Deskpro to work with proxy servers

Christopher Nadeau

9. 11. 2017.

Using Amazon S3 for storing binary data

Christopher Nadeau

9. 11. 2017.

How do I get started with Deskpro?

Ben Henley

15. 9. 2023.