Deskpro Legacy
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Ticket Actions
Published: 20. 9. 2019.
018. 6. 2021. -
Switching from database to filesystem storage or back doesn't change database size
Published: 26. 6. 2014.
09. 11. 2017. -
Overview of Tasks
Published: 20. 9. 2019.
018. 6. 2021. -
Overview of Community
Published: 20. 9. 2019.
018. 6. 2021. -
Overview of Publish
Published: 20. 9. 2019.
018. 6. 2021. -
Overview of Messenger
Published: 20. 9. 2019.
018. 6. 2021. -
CRM Profiles
Published: 20. 9. 2019.
018. 6. 2021. -
Overview of the CRM
Published: 20. 9. 2019.
018. 6. 2021. -
Handling Tickets Efficiently
Published: 20. 9. 2019.
05. 1. 2022. -
Prioritizing Tickets
Published: 20. 9. 2019.
018. 6. 2021. -
How do I enable logging for incoming email processing?
Published: 18. 9. 2012.
010. 2. 2022. -
Replying to Tickets
Published: 20. 9. 2019.
018. 6. 2021. -
Ticket Assignment
Published: 20. 9. 2019.
018. 6. 2021. -
Ticket Creation
Published: 20. 9. 2019.
018. 6. 2021. -
Filtering & Sorting Tickets
Published: 20. 9. 2019.
018. 6. 2021. -
Overview of a Ticket
Published: 20. 9. 2019.
018. 6. 2021. -
Overview of the Ticketing Interface
Published: 20. 9. 2019.
018. 6. 2021. -
Setting Dlog4j2.formatMsgNoLookups=true via Java Tool Options on Windows (JRE/JDK)
Published: 13. 12. 2021.
08. 2. 2022. -
Install Elasticsearch 5.6.16 on Windows
Published: 14. 12. 2021.
023. 12. 2021. -
Generating a server report file
Published: 10. 6. 2014.
06. 8. 2018. -
Setting up a Custom Email Address with Deskpro Cloud
Published: 18. 1. 2017.
116. 8. 2023. -
How do I reset an admin password in Deskpro On-Premise?
Published: 18. 9. 2012.
018. 12. 2018. -
Warning emails about "cron has been active for X minutes"
Published: 15. 8. 2013.
031. 8. 2023. -
Configuring read-only database for expensive queries
Published: 27. 1. 2014.
031. 8. 2023. -
Configuring Deskpro to work with proxy servers
Published: 27. 1. 2014.
09. 11. 2017. -
Using Amazon S3 for storing binary data
Published: 18. 2. 2014.
09. 11. 2017. -
Updating to New Admin (from a build before #327)
Published: 21. 5. 2014.
031. 8. 2023. -
Preventing certain files from being replaced during an automatic update
Published: 25. 5. 2014.
09. 11. 2017. -
License error after importing Zendesk data
Published: 2. 6. 2014.
131. 5. 2023. -
Configuring HTTP verbs on Windows IIS
Published: 4. 6. 2014.
09. 11. 2017. -
Download errors when running from behind a proxy: internal hostname being used
Published: 26. 6. 2014.
019. 9. 2023. -
I've lost admin permissions and I'm locked out of Deskpro On-Premise
Published: 26. 6. 2014.
010. 11. 2017. -
502 Bad Gateway error
Published: 26. 6. 2014.
126. 6. 2014. -
Where is the On Hold Action?
Published: 12. 3. 2019.
031. 5. 2023. -
I'm having trouble with knowledgebase articles not loading
Published: 12. 9. 2014.
025. 5. 2023. -
I'm having trouble with knowledgebase articles only appearing in edit mode
Published: 12. 11. 2014.
025. 5. 2023. -
Reverting Community to Feedback
Published: 13. 8. 2019.
025. 5. 2023. -
How do I change the chat widget language?
Published: 29. 1. 2013.
018. 9. 2023. -
How do I manage overriding widget and chat settings?
Published: 22. 6. 2016.
018. 9. 2023. -
I'm having trouble with translated words appearing in the wrong order
Published: 3. 6. 2014.
025. 5. 2023. -
Upscope Integration
Published: 14. 10. 2019.
025. 5. 2023. -
How do I add ticket properties to user emails?
Published: 17. 12. 2012.
025. 5. 2023. -
I'm having trouble with some of our portal missing
Published: 19. 5. 2014.
029. 8. 2023. -
How do I remove chat from my portal while still offering chat on a different site?
Published: 9. 7. 2014.
025. 5. 2023. -
I'm having trouble deleting a table from a ticket reply
Published: 24. 7. 2014.
016. 8. 2023. -
I'm having trouble with my macro not adding text to a reply
Published: 1. 8. 2014.
015. 9. 2023. -
I'm having trouble with an error: "mistakes with form"
Published: 25. 5. 2016.
016. 8. 2023. -
Why are there two Google authentication apps in Deskpro? (Old)
Published: 19. 11. 2014.
016. 8. 2023. -
How can I set up a simple request management process?
Published: 18. 12. 2014.
025. 9. 2023. -
How do I change the number of news posts shown on the portal home page?
Published: 4. 4. 2016.
031. 8. 2023.