Knowledgebase / Deskpro Legacy

Ticket Actions

Paul Davies

18. 6. 2021.

502 Bad Gateway error

Ben Henley

26. 6. 2014.

Download errors when running from behind a proxy: internal hostname being used

Ben Henley

19. 9. 2023.

Switching from database to filesystem storage or back doesn't change database size

Ben Henley

9. 11. 2017.

Overview of a Ticket

Paul Davies

18. 6. 2021.

Filtering & Sorting Tickets

Paul Davies

18. 6. 2021.

Ticket Creation

Paul Davies

18. 6. 2021.

Ticket Assignment

Paul Davies

18. 6. 2021.

Replying to Tickets

Paul Davies

18. 6. 2021.

I've lost admin permissions and I'm locked out of Deskpro On-Premise

Ben Henley

10. 11. 2017.

Prioritizing Tickets

Paul Davies

18. 6. 2021.

Handling Tickets Efficiently

Paul Davies

5. 1. 2022.

Overview of the CRM

Paul Davies

18. 6. 2021.

CRM Profiles

Paul Davies

18. 6. 2021.

Overview of Community

Paul Davies

18. 6. 2021.

Overview of Publish

Paul Davies

18. 6. 2021.

Overview of Messenger

Paul Davies

18. 6. 2021.

Configuring Deskpro to work with proxy servers

Christopher Nadeau

9. 11. 2017.

Creating an OAuth2 application in Office365

Phil Rigby

7. 9. 2023.

Setting up a Windows Scheduled Task

Christopher Nadeau

31. 8. 2023.

I get "File not found" errors when trying to download attachments

Christopher Nadeau

10. 11. 2017.

Updating Deskpro to the latest build

Christopher Nadeau

31. 8. 2023.

Using Deskpro With nginx

Christopher Nadeau

11. 12. 2023.

Moving Deskpro from one server to another

Chris Padfield

20. 9. 2023.

Warning emails about "cron has been active for X minutes"

Christopher Nadeau

31. 8. 2023.

Configuring read-only database for expensive queries

Christopher Nadeau

31. 8. 2023.

Generating a server report file

Ben Henley

6. 8. 2018.

How do I get started with Deskpro?

Ben Henley

15. 9. 2023.

[Expert] How do I increase disk space on my Deskpro VM Appliance?

Phil Rigby

17. 6. 2021.

Updating to New Admin (from a build before #327)

Christopher Nadeau

31. 8. 2023.

Preventing certain files from being replaced during an automatic update

Christopher Nadeau

9. 11. 2017.

License error after importing Zendesk data

Ben Henley

31. 5. 2023.

Overview of the Ticketing Interface

Paul Davies

18. 6. 2021.

Configuring HTTP verbs on Windows IIS

Christopher Nadeau

9. 11. 2017.

Where is the On Hold Action?

Emily Booth

31. 5. 2023.

I'm having trouble with knowledgebase articles not loading

Ben Henley

25. 5. 2023.

I'm having trouble with knowledgebase articles only appearing in edit mode

Ben Henley

25. 5. 2023.

Reverting Community to Feedback

Matthew Wray

25. 5. 2023.

How do I change the chat widget language?

Christopher Nadeau

18. 9. 2023.

How do I manage overriding widget and chat settings?

Lauren Cumming

18. 9. 2023.

I'm having trouble with translated words appearing in the wrong order

Ben Henley

25. 5. 2023.

Upscope Integration

Emily Booth

25. 5. 2023.

How do I add ticket properties to user emails?

Christopher Nadeau

25. 5. 2023.

I'm having trouble with some of our portal missing

Ben Henley

29. 8. 2023.

How do I remove chat from my portal while still offering chat on a different site?

Ben Henley

25. 5. 2023.

I'm having trouble deleting a table from a ticket reply

Ben Henley

16. 8. 2023.

I'm having trouble with my macro not adding text to a reply

Ben Henley

15. 9. 2023.

I'm having trouble with an error: "mistakes with form"

Ben Henley

16. 8. 2023.

Why are there two Google authentication apps in Deskpro? (Old)

Ben Henley

16. 8. 2023.

How can I set up a simple request management process?

Ben Henley

25. 9. 2023.