Knowledgebase / Deskpro Legacy

Deskpro "server info" pages

Christopher Nadeau

10. 11. 2017.

Checking for mail more frequently than once per minute

Ben Henley

9. 11. 2017.

CAPTCHAs not accepting correct responses

Ben Henley

3. 10. 2023.

Data directory is not writable on Windows

Ben Henley

9. 11. 2017.

php.ini changes aren't working

Ben Henley

10. 11. 2017.

“Existing tables were detected in your database” error

Ben Henley

10. 11. 2017.

Automated install on clean Ubuntu, Debian or CentOS

Ben Henley

9. 11. 2017.

Fatal Swift.php error

Ben Henley

10. 11. 2017.

Elasticsearch indexing stalls part way through

Ben Henley

9. 11. 2017.

I set a static IP for my Deskpro VM, and now I can't see the portal!

Ben Henley

10. 11. 2017.

What account details do I use with the VM 'Login to server' option?

Ben Henley

10. 11. 2017.

How to inspect AJAX requests with Chrome tools

Ben Henley

11. 9. 2023.

Uploading attachments larger than 20M on automated script installation

Lauren Cumming

10. 11. 2017.

I'm having trouble with an error: "PHP IMAP extension"

Ben Henley

14. 3. 2018.

Installation error during "Verifying the URL" step

Christopher Nadeau

10. 11. 2017.

Updates do not appear or automatic updater cannot download updates

Christopher Nadeau

31. 8. 2023.

Configure a proxy server for HTTP requests made by Deskpro

Christopher Nadeau

6. 7. 2021.

Clone a production helpdesk to a secondary test instance

Christopher Nadeau

9. 11. 2017.

Setting up Departments

Lauren Cumming

16. 8. 2023.

11. Get Deskpro on mobile

Benedict Sycamore

22. 5. 2018.

9. Create a dashboard

Benedict Sycamore

21. 12. 2018.

8. Write a knowledgebase article

Benedict Sycamore

12. 9. 2023.

7. Set up Live Chat

Benedict Sycamore

10. 10. 2019.

4. Connect Deskpro to customer channels

Benedict Sycamore

10. 10. 2019.

3. Add agents to Deskpro

Benedict Sycamore

10. 10. 2019.

Using hosted Elasticsearch with Deskpro

Ben Henley

9. 11. 2017.

License error after importing Zendesk data

Ben Henley

31. 5. 2023.

Configuring HTTP verbs on Windows IIS

Christopher Nadeau

9. 11. 2017.

Generating a server report file

Ben Henley

6. 8. 2018.

I've lost admin permissions and I'm locked out of Deskpro On-Premise

Ben Henley

10. 11. 2017.

502 Bad Gateway error

Ben Henley

26. 6. 2014.

Download errors when running from behind a proxy: internal hostname being used

Ben Henley

19. 9. 2023.

Switching from database to filesystem storage or back doesn't change database size

Ben Henley

9. 11. 2017.

Why do all users seem to have the same IP address?

Ben Henley

19. 10. 2023.

Server error messages when opening tickets, with PHP "Allowed memory exhausted" errors

Ben Henley

29. 5. 2019.

"Some HTTP methods are being blocked by your server" error

Ben Henley

20. 7. 2023.

MySQL "writing file" error

Ben Henley

9. 11. 2017.

Installing Elasticsearch

Ben Henley

9. 11. 2017.

Preventing certain files from being replaced during an automatic update

Christopher Nadeau

9. 11. 2017.

Enable archiving to increase performance with very large ticket numbers

Ben Henley

31. 8. 2023.

Very slow performance on Windows (DP_DATABASE_HOST issue)

Ben Henley

26. 6. 2020.

Can't change invalid upload_tmp_dir value

Ben Henley

9. 11. 2017.

I'm having trouble being locked out of my helpdesk by IP whitelisting

Ben Henley

3. 10. 2023.

How do I enable SSL on Deskpro On-Premise?

Ben Henley

8. 6. 2023.

'Unable to allocate memory for pool' error

Ben Henley

10. 11. 2017.

Can I see the Deskpro source code?

Ben Henley

9. 11. 2017.

Elasticsearch configuration page not loading in admin

Ben Henley

9. 11. 2017.

Using a Unix socket to connect to MySQL

Ben Henley

2. 10. 2014.

Delete all helpdesk data and reinstall Deskpro

Ben Henley

10. 11. 2017.

Making a test version of your helpdesk

Ben Henley

29. 8. 2023.