Deskpro Legacy
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Installation error during "Verifying the URL" step
Published: Oct 3, 2016
0Nov 10, 2017 -
Running Deskpro On-Premise from a virtual machine image
Published: Jul 9, 2015
0Nov 9, 2017 -
Data directory is not writable on Windows
Published: Jul 14, 2015
1Nov 9, 2017 -
php.ini changes aren't working
Published: Jul 14, 2015
0Nov 10, 2017 -
“Existing tables were detected in your database” error
Published: Jul 14, 2015
0Nov 10, 2017 -
Automated install on clean Ubuntu, Debian or CentOS
Published: Aug 3, 2015
0Nov 9, 2017 -
I can't see the web interface using the VirtualBox VM
Published: Aug 14, 2015
0Nov 10, 2017 -
Elasticsearch indexing stalls part way through
Published: Oct 13, 2015
0Nov 9, 2017 -
I set a static IP for my Deskpro VM, and now I can't see the portal!
Published: Oct 30, 2015
0Nov 10, 2017 -
What account details do I use with the VM 'Login to server' option?
Published: Oct 30, 2015
0Nov 10, 2017 -
How to inspect AJAX requests with Chrome tools
Published: Mar 1, 2016
1Sep 11, 2023 -
Uploading attachments larger than 20M on automated script installation
Published: Jul 13, 2016
0Nov 10, 2017 -
Deskpro "server info" pages
Published: Aug 16, 2016
0Nov 10, 2017 -
CAPTCHAs not accepting correct responses
Published: Jun 2, 2015
0Oct 3, 2023 -
Updates do not appear or automatic updater cannot download updates
Published: Oct 6, 2016
0Aug 31, 2023 -
Configure a proxy server for HTTP requests made by Deskpro
Published: Oct 26, 2016
1Jul 6, 2021 -
Clone a production helpdesk to a secondary test instance
Published: Nov 16, 2016
0Nov 9, 2017 -
Setting up Departments
Published: Jun 14, 2017
0Aug 16, 2023 -
11. Get Deskpro on mobile
Published: Mar 1, 2018
0May 22, 2018 -
9. Create a dashboard
Published: Mar 1, 2018
0Dec 21, 2018 -
8. Write a knowledgebase article
Published: Mar 1, 2018
0Sep 12, 2023 -
7. Set up Live Chat
Published: Mar 1, 2018
0Oct 10, 2019 -
4. Connect Deskpro to customer channels
Published: Mar 1, 2018
0Oct 10, 2019 -
3. Add agents to Deskpro
Published: Mar 1, 2018
0Oct 10, 2019 -
Preparing your Deskpro v5 instance for migration to Deskpro Horizon
Published: May 10, 2023
0May 10, 2023 -
Using hosted Elasticsearch with Deskpro
Published: Aug 28, 2014
0Nov 9, 2017 -
License error after importing Zendesk data
Published: Jun 2, 2014
1May 31, 2023 -
Configuring HTTP verbs on Windows IIS
Published: Jun 4, 2014
0Nov 9, 2017 -
Generating a server report file
Published: Jun 10, 2014
0Aug 6, 2018 -
I've lost admin permissions and I'm locked out of Deskpro On-Premise
Published: Jun 26, 2014
0Nov 10, 2017 -
502 Bad Gateway error
Published: Jun 26, 2014
1Jun 26, 2014 -
Download errors when running from behind a proxy: internal hostname being used
Published: Jun 26, 2014
0Sep 19, 2023 -
Switching from database to filesystem storage or back doesn't change database size
Published: Jun 26, 2014
0Nov 9, 2017 -
Why do all users seem to have the same IP address?
Published: Jul 9, 2014
0Oct 19, 2023 -
Server error messages when opening tickets, with PHP "Allowed memory exhausted" errors
Published: Jul 24, 2014
0May 29, 2019 -
"Some HTTP methods are being blocked by your server" error
Published: Jul 25, 2014
0Jul 20, 2023 -
MySQL "writing file" error
Published: Aug 18, 2014
0Nov 9, 2017 -
Installing Elasticsearch
Published: Aug 28, 2014
3Nov 9, 2017 -
Preventing certain files from being replaced during an automatic update
Published: May 25, 2014
0Nov 9, 2017 -
Enable archiving to increase performance with very large ticket numbers
Published: Sep 1, 2014
0Aug 31, 2023 -
Very slow performance on Windows (DP_DATABASE_HOST issue)
Published: Sep 4, 2014
0Jun 26, 2020 -
Can't change invalid upload_tmp_dir value
Published: Sep 4, 2014
0Nov 9, 2017 -
How do I enable SSL on Deskpro On-Premise?
Published: Sep 10, 2014
0Jun 8, 2023 -
'Unable to allocate memory for pool' error
Published: Sep 15, 2014
0Nov 10, 2017 -
Can I see the Deskpro source code?
Published: Apr 4, 2016
0Nov 9, 2017 -
Using a Unix socket to connect to MySQL
Published: Oct 2, 2014
0Oct 2, 2014 -
Delete all helpdesk data and reinstall Deskpro
Published: Sep 29, 2014
0Nov 10, 2017 -
Making a test version of your helpdesk
Published: Oct 27, 2014
0Aug 29, 2023 -
I'm having trouble with an error: "PHP IMAP extension"
Published: Nov 3, 2014
0Mar 14, 2018 -
Checking for mail more frequently than once per minute
Published: Apr 27, 2015
0Nov 9, 2017