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News - Deskpro Support

Novice

Novice
jul. 21 2015

DeskPRO Build #410 Released

Security Test
Deskpro Releases
jul. 20 2015

New Feature: More Options When Agents Reply by Email

Ben Henley
Product
jul. 8 2015

DeskPRO Build #409 Released

Security Test
Deskpro Releases
jul. 7 2015

DeskPRO Build #408 Released

Security Test
Deskpro Releases
jun. 26 2015

DeskPRO Build #407 Released

Security Test
Deskpro Releases
jun. 25 2015

New Feature: Start a Ticket with an Agent Note

Ben Henley
Product
jun. 25 2015

New Feature: Smarter Triggers to Handle Bounces and Auto-Responders

Ben Henley
Product
jun. 25 2015

New Feature: Sync Users and Agents from Active Directory, LDAP or Databases

Ben Henley
Product
jun. 9 2015

DeskPRO Build #406 Released

Security Test
Deskpro Releases
jun. 8 2015

New DeskPRO Website

Ben Henley
Product
maj 29 2015

DeskPRO Build #405 Released

Security Test
Deskpro Releases
maj 22 2015

DeskPRO Build #404 Released

Security Test
Deskpro Releases
maj 18 2015

DeskPRO Build #403 Released

Security Test
Deskpro Releases
maj 6 2015

New Feature: Add Organization Fields to Ticket Forms

Ben Henley
Product
maj 6 2015

New Feature: Round Robins For Online Agents Only

Ben Henley
Product
maj 6 2015

New Feature: Better Satisfaction Surveys

Ben Henley
Product
maj 6 2015

New Feature: Multi-level Nested Choice Fields

Ben Henley
Product
maj 5 2015

DeskPRO Build #402 Released

Security Test
Deskpro Releases
mar. 23 2015

DeskPRO Build #401 Released

Security Test
Deskpro Releases
mar. 18 2015

DeskPRO Build #400 Released

Security Test
Deskpro Releases
mar. 13 2015

DeskPRO Build #399 Released

Security Test
Deskpro Releases
mar. 11 2015

DeskPRO Build #398 Released

Security Test
Deskpro Releases
mar. 6 2015

DeskPRO Build #397 Released

Security Test
Deskpro Releases
mar. 6 2015

Improved Documentation System

Ben Henley
Product
mar. 2 2015

DeskPRO Build #396 Released

Security Test
Deskpro Releases
feb. 19 2015

DeskPRO Build #395 Released

Security Test
Deskpro Releases
feb. 7 2015

DeskPRO Build #393 Released

Security Test
Deskpro Releases
feb. 3 2015

New Feature: "Resolve User Hostnames" App

Ben Henley
Product
feb. 2 2015

DeskPRO Build #391 Released

Security Test
Deskpro Releases
feb. 2 2015

DeskPRO Build #390 Released

Security Test
Deskpro Releases
feb. 2 2015

DeskPRO Build #389 Released

Security Test
Deskpro Releases
jan. 19 2015

DeskPRO Build #388 Released

Security Test
Deskpro Releases
jan. 8 2015

DeskPRO Build #387 Released

Security Test
Deskpro Releases
jan. 8 2015

DeskPRO Build #386 Released

Security Test
Deskpro Releases
dec. 19 2014

DeskPRO Build #385 Released

Security Test
Deskpro Releases
dec. 9 2014

DeskPRO Build #384 Released

Security Test
Deskpro Releases
dec. 8 2014

New Feature: More Powerful JIRA Integration

Ben Henley
Product
nov. 24 2014

DeskPRO Build #383 Released

Security Test
Deskpro Releases
nov. 11 2014

DeskPRO Build #382 Released

Security Test
Deskpro Releases
nov. 7 2014

DeskPRO Build #381 Released

Security Test
Deskpro Releases
nov. 6 2014

NEW Single Sign-On (SSO) Helpdesk Authentication

Ben Henley
Product
nov. 6 2014

New Feature: Interactive API Browser

Ben Henley
Product
nov. 6 2014

New Feature: Per-User and Per-Organization Fields

Ben Henley
Product
nov. 5 2014

DeskPRO Build #380 Released

Security Test
Deskpro Releases
nov. 5 2014

DeskPRO Build #379 Released

Security Test
Deskpro Releases
nov. 4 2014

DeskPRO Build #378 Released

Security Test
Deskpro Releases
nov. 3 2014

New Feature: Quick Actions

Ben Henley
Product
nov. 3 2014

New Feature: Web Hook Variables

Ben Henley
Product
okt. 15 2014

DeskPRO Build #377 Released

Security Test
Deskpro Releases
okt. 13 2014

DeskPRO Build #376 Released

Security Test
Deskpro Releases
Novice

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