Aktualności

8 lis 2022

You can now download a list of tickets as a CSV file

Lara Proud

Product (Agent)

1 lis 2022

Deskpro Horizon Release 2022.44

Lara Proud

Deskpro Releases

1 lis 2022

We have updated the design for ticket views in the helpdesk

Lara Proud

Product (Agent)

1 lis 2022

We have enhanced the usefulness of our Labels feature

Lara Proud

Product (Agent)

1 lis 2022

Make managing Users seamless with SCIM provisioning

Lara Proud

Product (Admin)

25 paź 2022

Deskpro Horizon Release 2022.43

Lara Proud

Deskpro Releases

25 paź 2022

We've made the helpdesk faster by optimizing loading speeds

Lara Proud

Product (Agent)

25 paź 2022

We have improved our Search functionality

Lara Proud

Product (Agent)

20 paź 2022

Microsoft has now deprecated Basic Authentication for Office365 accounts

Lara Proud

News

18 paź 2022

Deskpro Horizon Release 2022.42

Lara Proud

Deskpro Releases

17 paź 2022

Introducing our new HubSpot app

Lara Proud

Product (Admin)

17 paź 2022

Introducing our new Pipedrive app

Lara Proud

Product (Admin)

11 paź 2022

Deskpro Horizon Release 2022.41

Lara Proud

Deskpro Releases

10 paź 2022

We have increased the flexibility of the interface with resizable panels

Lara Proud

Product (Agent)

10 paź 2022

Get instant context with our new ticket preview feature

Lara Proud

Product (Agent)

10 paź 2022

Introducing our new Scratchpad App for convenient note-taking

Lara Proud

Product (Agent)

4 paź 2022

Deskpro Horizon Release 2022.40

Lara Proud

Deskpro Releases

4 paź 2022

We have enhanced the design of our Header Bar and Tabs

Lara Proud

Product (Agent)

4 paź 2022

We have reduced the size of the reply box default state

Lara Proud

Product (Agent)

4 paź 2022

Active Status is now visible on Agent Avatars across the interface

Lara Proud

Product (Agent)

4 paź 2022

You can add Macros to run at ticket creation

Lara Proud

Product (Agent)

28 wrz 2022

Deskpro Horizon Release 2022.39.0

Lara Proud

Deskpro Releases

28 wrz 2022

We have optimized ticket loading speed

Lara Proud

Product (Agent)

20 wrz 2022

Deskpro Horizon Release 2022.38.0

Lara Proud

Deskpro Releases

20 wrz 2022

We have created two new SLA types

Lara Proud

Product (Admin)

20 wrz 2022

Set a User's organization automatically with a new Trigger Rule

Lara Proud

Product (Admin)

20 wrz 2022

Collapse and expand User Profiles to keep your workspace tidy

Lara Proud

Product (Agent)

13 wrz 2022

Deskpro Horizon Release 2022.37.0

Lara Proud

Deskpro Releases

13 wrz 2022

You can now download emails from a User's ticket

Lara Proud

Product (Agent)

6 wrz 2022

Deskpro Horizon Release 2022.36.1

Lara Proud

Deskpro Releases

6 wrz 2022

Add Snippets and Attachments to the Follow Ups reply actions

Lara Proud

Product (Agent)

6 wrz 2022

You can now view the Email Message Source

Lara Proud

Product (Agent)

6 wrz 2022

Quickly copy data from fields with a click

Lara Proud

Product (Agent)

30 sie 2022

Deskpro Horizon Release 2022.35.2

Lara Proud

Deskpro Releases

30 sie 2022

We have added a global permissions toggle to enable or disable Agent App permissions

Lara Proud

Product (Admin)

30 sie 2022

Refine Ticket Search with a powerful new filtering sidebar

Lara Proud

Product (Agent)

30 sie 2022

You can now clear your Ticket Search History

Lara Proud

Product (Agent)

30 sie 2022

Access all your ticketing features easily

Lara Proud

Product (Agent)

30 sie 2022

Stay up to date with all of Deskpro's recent changes

Lara Proud

Product (Agent)

25 sie 2022

We have a new way of communicating our latest product updates

Lara Proud

Product (Agent)

23 sie 2022

Deskpro Horizon Release 2022.34.2

Lara Proud

Deskpro Releases

16 sie 2022

Deskpro Horizon Release 2022.33.0

Lara Proud

Deskpro Releases

9 sie 2022

Deskpro Horizon Release 2022.32.0

Lara Proud

Deskpro Releases

3 sie 2022

Deskpro Horizon Release 2022.31.1

James Godwin

Deskpro Releases

26 lip 2022

Deskpro Horizon Release 2022.30.2

Lara Proud

Deskpro Releases

19 lip 2022

Deskpro Horizon Release 2022.29.1

Lara Proud

Deskpro Releases

12 lip 2022

Deskpro Horizon Release 2022.28.0

James Godwin

Deskpro Releases

6 lip 2022

Deskpro Horizon Release 2022.27.0

James Godwin

Deskpro Releases

28 cze 2022

Deskpro Horizon Release 2022.26.0

James Godwin

Deskpro Releases

22 cze 2022

Deskpro Horizon Release 2022.25.0

James Godwin

Deskpro Releases

Aktualności - Deskpro Support

You can now download a list of tickets as a CSV file

Deskpro Horizon Release 2022.44

We have updated the design for ticket views in the helpdesk

We have enhanced the usefulness of our Labels feature

Make managing Users seamless with SCIM provisioning

Deskpro Horizon Release 2022.43

We've made the helpdesk faster by optimizing loading speeds

We have improved our Search functionality

Microsoft has now deprecated Basic Authentication for Office365 accounts

Deskpro Horizon Release 2022.42

Introducing our new HubSpot app

Introducing our new Pipedrive app

Deskpro Horizon Release 2022.41

We have increased the flexibility of the interface with resizable panels

Get instant context with our new ticket preview feature

Introducing our new Scratchpad App for convenient note-taking

Deskpro Horizon Release 2022.40

We have enhanced the design of our Header Bar and Tabs

We have reduced the size of the reply box default state

Active Status is now visible on Agent Avatars across the interface

You can add Macros to run at ticket creation

Deskpro Horizon Release 2022.39.0

We have optimized ticket loading speed

Deskpro Horizon Release 2022.38.0

We have created two new SLA types

Set a User's organization automatically with a new Trigger Rule

Collapse and expand User Profiles to keep your workspace tidy

Deskpro Horizon Release 2022.37.0

You can now download emails from a User's ticket

Deskpro Horizon Release 2022.36.1

Add Snippets and Attachments to the Follow Ups reply actions

You can now view the Email Message Source

Quickly copy data from fields with a click

Deskpro Horizon Release 2022.35.2

We have added a global permissions toggle to enable or disable Agent App permissions

Refine Ticket Search with a powerful new filtering sidebar

You can now clear your Ticket Search History

Access all your ticketing features easily

Stay up to date with all of Deskpro's recent changes

We have a new way of communicating our latest product updates

Deskpro Horizon Release 2022.34.2

Deskpro Horizon Release 2022.33.0

Deskpro Horizon Release 2022.32.0

Deskpro Horizon Release 2022.31.1

Deskpro Horizon Release 2022.30.2

Deskpro Horizon Release 2022.29.1

Deskpro Horizon Release 2022.28.0

Deskpro Horizon Release 2022.27.0

Deskpro Horizon Release 2022.26.0

Deskpro Horizon Release 2022.25.0

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