Hopp over til hovedinnhold
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Kontakt oss

Ny for ? ' Registrer deg for en konto '

Trenger du en påminnelse om passord? '

Instrumentpanel

Nyheter

May 23

Release Announcements

Deskpro Horizon Release 2023.21

We’re pleased to announce the release of Deskpro Horizon, version 2023.21. This release includes several new features our team has been developing which will improve visibility and ticket management in the interface, as well as general improvements to product functionality an...

May 23

Product (Agent)

Streamline workflows with an improved Ticket Actions menu

In our latest update, we have enhanced the Ticket Actions menu to improve your ticket handling experience. The menu now aligns with our overall design, creating a cohesive and customizable user interface. We have re-positioned the Ticket Actions to the...

May 22

Product (Agent)

Improved the visibility of User and CC fields

We’ve enhanced the Agent experience by increasing control over User and CC fields on tickets. With this latest update, you can enjoy improved visibility and convenience when dealing with several CCs on a ticket or when you require quick ac...

May 22

Product (Admin)

Integrate your Copper CRM with Deskpro

The Deskpro and Copper integration offers users a seamless connection between the two platforms, allowing Agents to access essential customer information from the Deskpro interface. The integration boasts several key features, including the ability to view important details about your...

May 22

Product (Admin)

Introducing Deskpro's WooCommerce integration

Introducing our WooCommerce integration which enables your Agents to efficiently manage customer details, orders, and streamline your ecommerce operations.

May 16

Release Announcements

Deskpro Horizon Release 2023.20

We’re pleased to announce the release of Deskpro Horizon, version 2023.20.2. This release includes extending the flexibility of our interface alongside some general improvements to the product and several bug fixes.

May 15

Product (Agent)

Get even better visibility on tickets

It’s now easier than ever to control visibility in the helpdesk, with just one click, you can easily manage your view of tickets by hiding the Ticket Properties and CRM profile panels. To hide either panel, simply hover over th...

May 15

Product (Agent)

We have simplified creating user profiles

We have made it easier to create a new User profile via the + New button by removing the required contact information fields. By removing these fields, we have enabled you to create Users with no specific contact details, so you...

May 10

Release Announcements

Deskpro Release 2023.0.0

We have released version 2023.0 of Deskpro. This post summarizes the updates we have made to our legacy product.

May 9

Product (Agent)

You can now minimize and expand the ticket reply box

We have added new functionality that allows you to easily minimize or expand the ticket reply box from the arrows in the top right-hand corner of the toolbar while working on a support ticket. This update enhanced the agent experience...

Se alle nyheter

Veiledninger

 Vis alle veiledninger

Admin Guide

Welcome to the Deskpro Admin Guide which details installing, configuring and managing a Deskpro helpdesk as an Admin.

Vis veiledning

Admin Guide

Welcome to the Deskpro Admin Guide which details installing, configuring and managing a Deskpro helpdesk as an Admin.

Agent Guide

Welcome to the Deskpro Agent Guide which provides an overview of how to use Deskpro as an Agent.

Vis veiledning

Agent Guide

Welcome to the Deskpro Agent Guide which provides an overview of how to use Deskpro as an Agent.

On-Premise Controller

Welcome to the Deskpro On-Premise Controller (OPC) guide, which details installing, maintaining and monitoring Deskpro On-Premise as a Systems Administrator

Vis veiledning

On-Premise Controller

Welcome to the Deskpro On-Premise Controller (OPC) guide, which details installing, maintaining and monitoring Deskpro On-Premise as a Systems Administrator

Reports Guide

This guide offers an introduction to viewing data about your helpdesk usage in the Reports feature.

Vis veiledning

Reports Guide

This guide offers an introduction to viewing data about your helpdesk usage in the Reports feature.

Kunnskapsbase

Getting Started (23)
Se alle artikler i '

Horizon Migration (5)
Se alle artikler i '

Using Deskpro (226)
Se alle artikler i '

Sales, Billing & Consultancy (45)
Se alle artikler i '

Developer & Reporting (99)
Se alle artikler i '

Deskpro Legacy (183)
Se alle artikler i '

Samfunnet

Utvalgte emner '

Vis alle emner

Siste statusendringer

Vis alle statusendringer