Instrumentpanel
Admin Guide
Welcome to the Deskpro Admin Guide which details installing, configuring and managing a Deskpro helpdesk as an Admin.
Vis veiledningAgent Guide
Welcome to the Deskpro Agent Guide which provides an overview of how to use Deskpro as an Agent.
Vis veiledningOn-Premise Controller
Welcome to the Deskpro On-Premise Controller (OPC) guide, which details installing, maintaining and monitoring Deskpro On-Premise as a Systems Administrator
Vis veiledningReports Guide
This guide offers an introduction to viewing data about your helpdesk usage in the Reports feature.
Vis veiledningSiste statusendringer
-
… Reportpopulate organisation field when an agent creates a ticket
-
… ReportOption to delete a user without deleting their tickets
-
… ReportAdd option to set default sorting for queus
-
… ReportAllow incidents/tickets to be raised from Slack
-
… ReportIn Languages & Locales, make Default language more prominent