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Hjelpesenter
Kunnskapsbase
Q&A
Q&A
Reports & DPQL
(2)
How do I report agent replies for a specific date range or compare years?
How do I report on product and product parent after upgrading from v5?
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Security & Login
(1)
Why isn't a new agent asked for a 2FA code?
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Self-hosted
(1)
Why does your webhook fail with cURL error 28?
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Tickets
(4)
How do I move a nested ticket field option to a different parent?
Why does my agent selection disappear when I switch from Table View to Dual View?
How do I permanently delete a spam ticket?
How do I filter tickets by how they were created?
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Users & Agents
(1)
How do I import users without creating duplicates, and merge the ones I have?
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Voice & Chat
(3)
Why isn't the email entered in a Messenger chat saved on the user?
What Content Security Policy entries does Messenger need?
Why does a new WhatsApp message reopen a resolved ticket?
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