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Suggestion DPQL Reports Bug Report Design Feedback
Feature Request küldése
Suggestion DPQL Reports Bug Report Design Feedback
Közösség
Közösség
Feature Request küldése
Suggestion DPQL Reports Bug Report Design Feedback
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Állapotváltozás
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Tevékenység
Disable new ticket creation on specific email account/s allowing replies for active tickets
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0
Integration to project management system Clickup
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0
Agent option to enable reply formatting by default
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0
SLA failed not clear enough
… Collecting Feedback
0
Ability to change star to none
… Collecting Feedback
0
Ability to minimise collapse the reply box
… Collecting Feedback
0
Auto remove user from ticket by user reply/response mails
… Collecting Feedback
0
Ability to "HIDE" disabled users, organizations, etc. in Tickets
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0
Ability to re-order lists
… Collecting Feedback
0
Feedback post v5 to v6 upgrade
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0
Notification about updated KB articles
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0
Adding text beneath the Signature box
Collecting Feedback 3mos Report
0
Subscribe a batch of users to new/modified knowledgebase articles
Collecting Feedback 3mos Report
0
Display deleted tickets in addition to Open and Resolved
Collecting Feedback 3mos Report
0
Option to change sorting order of ticket content
Collecting Feedback 3mos Report
1
DQPL: Total ticket open time - Work hours only
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0
Adding support for O365 Protected messages
Collecting Feedback 3 hónap Report
0
Task should only be allowed to close if the Minimum Number of Characters are entered on it
Collecting Feedback 3 hónap Report
0
How to add 'Resolve ticket' buttons at the ticket list of clients' web-view?
Collecting Feedback 3 hónap Report
0
Creating a trigger to later the way users receive agent reply triggers
Collecting Feedback 3 hónap Report
0
Action Code to add CCs to a ticket
Collecting Feedback 3 hónap Report
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Add Notification
Collecting Feedback 3 hónap Report
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Organization Managers should not be cc'd on their own tickets
Collecting Feedback 3 hónap Report
0
Separate the owned and team agent permissions
Collecting Feedback 3 hónap Report
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Allow a user to be created within Deskpro without the need for an email address.
Collecting Feedback 3 hónap Report
0
Scheduled tickets/tasks
Report 8 hónap Collecting Feedback
1
Ability to create HTML Knowledge, News and Guides
Collecting Feedback 3 hónap Report
0
Process agent email replies to notes as notes, and emails to replies as replies.
Report 10 hónap Collecting Feedback
0
Sticky Message/note toolbar
Collecting Feedback 3 hónap Report
0
Ability to disable SLA warnings and/or create Triggers on whether a ticket has an agent message
Collecting Feedback 3 hónap Report
0
Please add ticket satisfaction criteria to the ticket search function on the Agent site
Collecting Feedback 3 hónap Report
0
Search, categories and filter for uploaded images - knowledgebase
Collecting Feedback 3 hónap Report
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Able to delete your previously uploaded images into knowledgebase
Collecting Feedback 3 hónap Report
0
Search/filter and delete options for uploaded images
Collecting Feedback 3 hónap Report
0
Embedded Widget - Screenshot Function
Collecting Feedback 3 hónap Report
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Embedded Widget - Context Sensitive Help
Collecting Feedback 3 hónap Report
0
Send the admin a notification when e-mail is rejected
Collecting Feedback 3 hónap Report
0
Define working hours for escalations
Collecting Feedback 3 hónap Report
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Possibility to change default values for ticket advanced search
Collecting Feedback 3 hónap Report
0
Möglichkeit den Login für User abzuschalten
Collecting Feedback 3 hónap Report
0
Massen-Löschung von Usern/ bulk user deletion
Collecting Feedback 3 hónap Report
0
Archivierung von Tickets
Collecting Feedback 3 hónap Report
0
Group by status.
Collecting Feedback 17 másodperc Report
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Reporting on usergroups
… Collecting Feedback
1
Create report that lists out the person the chat is aimed at in a note
… Collecting Feedback
0
Change the default selection in the ticket search
… Collecting Feedback
0
Reports for users
… Collecting Feedback
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Improved live reporting for Voice
… Collecting Feedback
0
Ability to create variables/global fields in the system
… Collecting Feedback
0
Display organization Parent in ticket as well as the Organization
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0