Skip to main content
Deskpro Support
Hrvatski
Bahasa Indonesia
Bălgarski
Čeština
Cymraeg
Cрпски
Dansk
Deutsch
Eesti keel
English
English (UK)
Español
Français
Gaelic
Íslenska
Italiano
Latviešu valoda
Lietuvių kalba
Magyar
Malti
Nederlands
Norsk
Polski
Português (Brasil)
Português (Europeu)
Pусский
Română
Slovenčina
Slovenian
Suomen Kieli
Svenska
Tiếng Việt
Türkçe
Ελληνικά
македонски
الإنجليزية
فارسی
日本語
英语(美国)
영어
Kontaktirajte nas
Log in
New to Deskpro Support?
Register for an account
Stay Logged In?
Need a password reminder?
Help Center
News
Product
Product (Agent)
News / Product / Product (Agent) - Deskpro Support
Product (Agent)
Subscribe
Category
News
svi 9
2024
Apply Macros from the Reply Box with Shortcodes
Lara Proud
0
Product (Agent)
ožu 26
2024
A New Look for User and Organization Profiles
Lara Proud
0
Product (Agent)
velj 29
2024
Access Organization Profiles more easily with this Properties update
Lara Proud
0
Product (Agent)
velj 29
2024
Organize Help Center content easily with Publish Lists
Lara Proud
0
Product (Agent)
velj 6
2024
Easily filter your Community Topics with Lists
Lara Proud
0
Product (Agent)
sij 22
2024
Deskpro's CRM is enhanced with Lists
Lara Proud
0
Product (Agent)
stu 27
2023
Streamline your support with Ticket Templates
Lara Proud
0
Product (Agent)
stu 13
2023
More Streamlined Snippet and Macro Navigation
Lara Proud
0
Product (Agent)
ruj 25
2023
Translations for Guides, News Posts, and Files in Deskpro's Help Center!
Lara Proud
0
Product (Agent)
srp 27
2023
We've made it easier to find tickets from specific Users or Organizations
Lara Proud
0
Product (Agent)
srp 27
2023
Summarize complex ticket threads with Ticket Summary
Lara Proud
0
Product (Agent)
srp 25
2023
Try out the powerful new HTML editor for Knowledgebase Articles
Lara Proud
0
Product (Agent)
srp 11
2023
Refer a friend, earn a $250 gift card - in 3 simple steps
Lara Proud
0
Product (Agent)
srp 11
2023
Group and access Queues with more flexibility
Lara Proud
0
Product (Agent)
lip 12
2023
Seamlessly move between Deskpro instances with Workspaces
Lara Proud
0
Product (Agent)
lip 5
2023
Benefit from improved navigation between our search features
Lara Proud
0
Product (Agent)
svi 30
2023
Effortlessly organize tickets based on channel
Lara Proud
0
Product (Agent)
svi 23
2023
Streamline workflows with an improved Ticket Actions menu
Lara Proud
0
Product (Agent)
svi 22
2023
Improved the visibility of User and CC fields
Lara Proud
0
Product (Agent)
svi 15
2023
Get even better visibility on tickets
Lara Proud
0
Product (Agent)
svi 15
2023
We have simplified creating user profiles
Lara Proud
0
Product (Agent)
svi 9
2023
You can now minimize and expand the ticket reply box
Lara Proud
0
Product (Agent)
tra 24
2023
Apply quick actions without even opening a ticket
Lara Proud
0
Product (Agent)
tra 18
2023
Redirect messages to your different brands
Lara Proud
0
Product (Agent)
tra 6
2023
We have improved the UI Status and Urgency on Tickets
Lara Proud
0
Product (Agent)
ožu 6
2023
Apply Time and Billing Charges using Email Action Codes
Lara Proud
0
Product (Agent)
velj 14
2023
Export multiple pages of tickets as a CSV
Lara Proud
0
Product (Agent)
velj 14
2023
Snippet variables now support more custom fields
Lara Proud
0
Product (Agent)
velj 7
2023
Improved Global Search Capabilities
Lara Proud
0
Product (Agent)
sij 9
2023
Toggle the display order of ticket messages
Lara Proud
0
Product (Agent)
pro 6
2022
You can now search against custom fields to locate tickets
Lara Proud
0
Product (Agent)
pro 6
2022
We have added drag and drop to our Kanban View
Lara Proud
0
Product (Agent)
stu 28
2022
We have redesigned the Global Search UI
Lara Proud
0
Product (Agent)
stu 28
2022
We have changed the color of Agent Notes
Lara Proud
0
Product (Agent)
stu 28
2022
We are launching the Beta version of our Kanban View
Lara Proud
0
Product (Agent)
stu 28
2022
Ticket messages will open at the top of the most recent message
Lara Proud
0
Product (Agent)
stu 15
2022
Let us know what you think of prospective Deskpro features
Lara Proud
0
Product (Agent)
stu 8
2022
You can now download a list of tickets as a CSV file
Lara Proud
0
Product (Agent)
stu 1
2022
We have updated the design for ticket views in the helpdesk
Lara Proud
0
Product (Agent)
stu 1
2022
We have enhanced the usefulness of our Labels feature
Lara Proud
0
Product (Agent)
lis 25
2022
We've made the helpdesk faster by optimizing loading speeds
Lara Proud
0
Product (Agent)
lis 25
2022
We have improved our Search functionality
Lara Proud
1
Product (Agent)
lis 10
2022
We have increased the flexibility of the interface with resizable panels
Lara Proud
0
Product (Agent)
lis 10
2022
Get instant context with our new ticket preview feature
Lara Proud
0
Product (Agent)
lis 10
2022
Introducing our new Scratchpad App for convenient note-taking
Lara Proud
0
Product (Agent)
lis 4
2022
We have enhanced the design of our Header Bar and Tabs
Lara Proud
0
Product (Agent)
lis 4
2022
We have reduced the size of the reply box default state
Lara Proud
0
Product (Agent)
lis 4
2022
Active Status is now visible on Agent Avatars across the interface
Lara Proud
0
Product (Agent)
lis 4
2022
You can add Macros to run at ticket creation
Lara Proud
0
Product (Agent)
ruj 28
2022
We have optimized ticket loading speed
Lara Proud
0
Product (Agent)
Previous page
1
Current Page
2
Page 2
Next page
×
Select Category
All News
Deskpro Releases
Product
Product (Agent)
Product (Admin)
Blog
News
Select Date
Any
2024
2023
2022
sij
velj
ožu
tra
svi
lip
srp
kol
ruj
lis
stu
pro
Subscribe
Category
News
Select Category
All News
Deskpro Releases
Product
Product (Agent)
Product (Admin)
Blog
News
Select Date
Any
2024
2023
2022
sij
velj
ožu
tra
svi
lip
srp
kol
ruj
lis
stu
pro