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News
News - Deskpro Support
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News
Noll 7
2022
Deskpro Horizon Release 2022.49
Lara Proud
0
Release Announcements
Noll 6
2022
You can now search against custom fields to locate tickets
Lara Proud
0
Product (Agent)
Noll 6
2022
We have added drag and drop to our Kanban View
Lara Proud
0
Product (Agent)
Noll 6
2022
Introducing our new integration with TeamViewer!
David Anjonrin-Ohu
0
Product (Admin)
Noll 6
2022
Introducing our GitLab integration!
David Anjonrin-Ohu
0
Product (Admin)
Samh 29
2022
Deskpro Horizon Release 2022.48
Lara Proud
0
Release Announcements
Samh 28
2022
We have redesigned the Global Search UI
Lara Proud
0
Product (Agent)
Samh 28
2022
We have changed the color of Agent Notes
Lara Proud
0
Product (Agent)
Samh 28
2022
We are launching the Beta version of our Kanban View
Lara Proud
0
Product (Agent)
Samh 28
2022
Ticket messages will open at the top of the most recent message
Lara Proud
0
Product (Agent)
Samh 28
2022
Introducing our new Azure DevOps app!
David Anjonrin-Ohu
0
Product (Admin)
Samh 22
2022
Deskpro Horizon Release 2022.47
Lara Proud
0
Release Announcements
Samh 21
2022
Deskpro 2022.2.0
Lara Proud
0
Release Announcements
Samh 21
2022
Deskpro 2022.1.1
Lara Proud
0
Release Announcements
Samh 15
2022
Deskpro Horizon Release 2022.46
Lara Proud
0
Release Announcements
Samh 15
2022
Let us know what you think of prospective Deskpro features
Lara Proud
0
Product (Agent)
Samh 8
2022
Deskpro Horizon Release 2022.45
Lara Proud
0
Release Announcements
Samh 8
2022
You can now download a list of tickets as a CSV file
Lara Proud
0
Product (Agent)
Samh 1
2022
Deskpro Horizon Release 2022.44
Lara Proud
0
Release Announcements
Samh 1
2022
We have updated the design for ticket views in the helpdesk
Lara Proud
0
Product (Agent)
Samh 1
2022
We have enhanced the usefulness of our Labels feature
Lara Proud
0
Product (Agent)
Samh 1
2022
Make managing Users seamless with SCIM provisioning
Lara Proud
0
Product (Admin)
DFómh 25
2022
Deskpro Horizon Release 2022.43
Lara Proud
0
Release Announcements
DFómh 25
2022
We've made the helpdesk faster by optimizing loading speeds
Lara Proud
0
Product (Agent)
DFómh 25
2022
We have improved our Search functionality
Lara Proud
1
Product (Agent)
DFómh 20
2022
Microsoft has now deprecated Basic Authentication for Office365 accounts
Lara Proud
0
News
DFómh 18
2022
Deskpro Horizon Release 2022.42
Lara Proud
0
Release Announcements
DFómh 17
2022
Introducing our new HubSpot app
Lara Proud
0
Product (Admin)
DFómh 17
2022
Introducing our new Pipedrive app
Lara Proud
0
Product (Admin)
DFómh 11
2022
Deskpro Horizon Release 2022.41
Lara Proud
0
Release Announcements
DFómh 10
2022
We have increased the flexibility of the interface with resizable panels
Lara Proud
0
Product (Agent)
DFómh 10
2022
Get instant context with our new ticket preview feature
Lara Proud
0
Product (Agent)
DFómh 10
2022
Introducing our new Scratchpad App for convenient note-taking
Lara Proud
0
Product (Agent)
DFómh 4
2022
Deskpro Horizon Release 2022.40
Lara Proud
0
Release Announcements
DFómh 4
2022
We have enhanced the design of our Header Bar and Tabs
Lara Proud
0
Product (Agent)
DFómh 4
2022
We have reduced the size of the reply box default state
Lara Proud
0
Product (Agent)
DFómh 4
2022
Active Status is now visible on Agent Avatars across the interface
Lara Proud
0
Product (Agent)
DFómh 4
2022
You can add Macros to run at ticket creation
Lara Proud
0
Product (Agent)
MFómh 28
2022
Deskpro Horizon Release 2022.39.0
Lara Proud
0
Release Announcements
MFómh 28
2022
We have optimized ticket loading speed
Lara Proud
0
Product (Agent)
MFómh 20
2022
Deskpro Horizon Release 2022.38.0
Lara Proud
0
Release Announcements
MFómh 20
2022
We have created two new SLA types
Lara Proud
0
Product (Admin)
MFómh 20
2022
Set a User's organization automatically with a new Trigger Rule
Lara Proud
0
Product (Admin)
MFómh 20
2022
Collapse and expand User Profiles to keep your workspace tidy
Lara Proud
0
Product (Agent)
MFómh 13
2022
Deskpro Horizon Release 2022.37.0
Lara Proud
0
Release Announcements
MFómh 13
2022
You can now download emails from a User's ticket
Lara Proud
0
Product (Agent)
MFómh 6
2022
Deskpro Horizon Release 2022.36.1
Lara Proud
0
Release Announcements
MFómh 6
2022
Add Snippets and Attachments to the Follow Ups reply actions
Lara Proud
0
Product (Agent)
MFómh 6
2022
Quickly copy data from fields with a click
Lara Proud
0
Product (Agent)
MFómh 6
2022
You can now view the Email Message Source
Lara Proud
0
Product (Agent)
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