Deskpro by default has a set number of pre-generated fields in Elasticsearch (58). Elasticsearch has a total of 1000 fields available by default.

The OPC problem checker has 3 alert levels for the total field count: Low: 90% of fields used Medium: 95% of fields used High: 99% of fields used

The alert may show in the problem checker like one of these examples: ![image.png](https://support.deskpro.com/file.php/34844541CARWNXCMXAXGGAB0/image.png?access_token=sbq1qm-raiofgythh-85cab2d6f19ae38cd8b1686bac3cccc6164d2dbc have two methods to increase the total field value, through the OPC GUI and on the CLI.

GUI method:

To increase the total field value from within the OPC CLI navigate to your your instance Elasticsearch settings page, then click 'Edit Parameters':

In the 'Advanced connection Settings' card you have the option to increase the total fields limit:

Once you have set the value you require, click 'Save changes' to apply the configuration change.

CLI method

To increase the total field value you run the below command, replacing <index_name> with the name of your helpdesks Elasticsearch index name and URL, these can be found on the instance Elasticsearch settings page:

index url: By default the URL is set to: http://localhost:9200 Index: In the above example the index name is dp_testinst

curl --location --request PUT '<index_url>/<index_name>/_settings' --header 'Content-Type: application/json' --data '{"index.mapping.total_fields.limit": 2000}'
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So using the above example, the command would be:

curl --location --request PUT 'http://localhost:9200/dp_testinst/_settings' --header 'Content-Type: application/json' --data '{"index.mapping.total_fields.limit": 2000}'
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The command will return the following if successful:

{"acknowledged":true}
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