Skip to main content
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Contact Us

New to Deskpro Support? Register for an account

Need a password reminder?

Dashboard

News

Meith 22

Release Announcements

Horizon Release 2022.25.75

We are pleased to announce the latest release of Deskpro Horizon, version 2022.25.75. This release includes several new features that our team is excited to share with you, in addition to a number of general improvements and bug fixes. 💫 Ticket Search...

Meith 14

Release Announcements

Deskpro Horizon Release 2022.24.62

We’re delighted to announce the latest release of Deskpro Horizon, version 2022.24.62. This release includes new features, general improvements, and bug fixes.

Meith 7

Release Announcements

Deskpro Horizon Release 2022.23.61

We’re pleased to announce the latest release of Deskpro Horizon, version 2022.23.61. This release includes general improvements and bug fixes across the Admin and Agent interfaces.New Features 💫 With this release, we have added the ability for our Enterprise customers...

Beal 31

Release Announcements

Deskpro Horizon Release 2022.22.60

We’re pleased to announce the latest release of Deskpro Horizon, version 2022.22.60. This release includes general improvements and bug fixes in the Admin and Agent interfaces. Some of the improvements we have made 💅 We’ve added the ability to sort...

Beal 24

Release Announcements

Deskpro Horizon Release 2022.21.57

Improved ticket filtering functionality for Agents We are pleased to announce our latest release which includes the addition of our new List Builder. We have been working hard to continuously improve the power and functionality of filtering tickets in Deskpro....

Beal 17

Release Announcements

Deskpro Horizon Release 2022.20.56

New Channels added to On-Premise Deskpro is proud to announce that Voice, SMS, WhatsApp & Twitter channels are now available On-Premise. We have been working hard over the past few months to bring the full multi-channel experience of Deskpro On-Premise, inline...

Beal 10

Release Announcements

Deskpro Horizon Release 2022.19.55

We are delighted to announce the latest release of Deskpro Horizon, included are the following improvements:

Márta 9

Release Announcements

Deskpro 2022.1.0 Release

We are pleased to announce the release of Deskpro version 2022.1.0. This is a bugfix release. Bug Fixes SC - 63890 - Move Google fonts loading to product and allow to disable it SC - 64608 - Add an existing user as a...

Feabh 1

Release Announcements

Deskpro 2022.0.0 Release

We are pleased to announce the release of Deskpro version 2022.0.0. This includes a mixture of general improvements, bug fixes and security improvements. Bug Fixes

Ean 21

News

Deskpro are an official Help to Grow: Digital Vendor

We are pleased to announce that Deskpro has been selected as one of 8 official software vendors on the UK Government's Help to Grow: Digital Scheme, which will help UK based SMEs to identify their digital technology needs and assist them...

See all news

Knowledgebase
🌱

Getting Started (24)
View all articles in Getting Started

Using Deskpro (263)
View all articles in Using Deskpro

Sales, Billing & Legal (29)
View all articles in Sales, Billing & Legal

Additional Services (15)
View all articles in Additional Services

Developer & Reporting (98)
View all articles in Developer & Reporting

Legacy: Getting Started (18)
View all articles in Legacy: Getting Started

Legacy: How-to Videos (17)
View all articles in Legacy: How-to Videos

Legacy: Managing Deskpro On-Premise (132)
View all articles in Legacy: Managing Deskpro On-Premise

Community

Featured topics

View all topics

Latest status changes

View all status changes

Guides

 View all Guides
🐘
🐘

Admin Guide

Welcome to the Deskpro Admin Guide which details installing, configuring and managing a Deskpro helpdesk as an Admin.

View Guide
🐘
🐘

Admin Guide

Welcome to the Deskpro Admin Guide which details installing, configuring and managing a Deskpro helpdesk as an Admin.
🐘
🐘

Agent Guide

Welcome to the Deskpro Agent Guide which provides an overview of how to use Deskpro as an Agent.

View Guide
🐘
🐘

Agent Guide

Welcome to the Deskpro Agent Guide which provides an overview of how to use Deskpro as an Agent.
🐘
🐘

On-Premise Controller

Welcome to the Deskpro On-Premise Controller (OPC) guide, which details installing, maintaining and monitoring Deskpro On-Premise as a Systems Administrator

View Guide
🐘
🐘

On-Premise Controller

Welcome to the Deskpro On-Premise Controller (OPC) guide, which details installing, maintaining and monitoring Deskpro On-Premise as a Systems Administrator

Legacy - Agent Guide

This guide provides an overview of how to use a Deskpro Legacy helpdesk as an Agent.

View Guide

Legacy - Agent Guide

This guide provides an overview of how to use a Deskpro Legacy helpdesk as an Agent.