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Centre d'aide
Base de connaissances
Developer & Reporting
Developer & Reporting
Creating Reports
(23)
Reports widget override examples
What does the "Make this an agent dashboard" option do?
Updating Reports for 'is_hold'
How can I specify a sub-status in stats?
Querying Custom Fields
Voir tous les articles dans Creating Reports
Portal Customization
(20)
Changing the size of the navigation buttons
I don't want to show the author of Knowledgebase articles
Adding a background image to the user portal
Removing 'Change Password' from the User Profile
How do I hide the 'contact us' tab on the front portal page?
Voir tous les articles dans Portal Customization
Data Import & Export
(3)
Can I import data from other systems or helpdesks?
Can I import the tickets and other information from my legacy helpdesk?
I'm having trouble getting CSV import to work on my Cloud trial
Voir tous les articles dans Data Import & Export
Deskpro Apps
(13)
I'm having trouble getting JIRA-related triggers to work
How do I install the 'Resolve User Hostnames' app
How can I integrate WHMCS with Deskpro?
JIRA "400: Bad Request oauth_problem=timestamp_refused" error
"The requested URL /admin/jira/request_token was not found on this server" error
Voir tous les articles dans Deskpro Apps
Deskpro API
(16)
Managing Deskpro API keys
Using the Deskpro API browser
Unified login with JSON Web Token standard
Missing authorization headers with Apache
NotFound response for existing items on a new ticket
Voir tous les articles dans Deskpro API
Single Sign-On (SSO)
(1)
How can I enable WiActs Single Sign-On?
Voir tous les articles dans Single Sign-On (SSO)
DPQL Examples
(12)
Retrieving user hostname information in reports
Summing ticket charges
Show tickets in order of the number of different agents who replied
Number of times 'Downloads' have been downloaded in the user portal
Export user data
Voir tous les articles dans DPQL Examples