Guides
Admin Guide
Welcome to the Deskpro Admin Guide which details installing, configuring and managing a Deskpro helpdesk as an Admin.
Voir guideAgent Guide
Welcome to the Deskpro Agent Guide which provides an overview of how to use Deskpro as an Agent.
Voir guideOn-Premise Controller
Welcome to the Deskpro On-Premise Controller (OPC) guide, which details installing, maintaining and monitoring Deskpro On-Premise as a Systems Administrator
Voir guideReports Guide
This guide offers an introduction to viewing data about your helpdesk usage in the Reports feature.
Voir guideDevelopers
Bienvenue à Developers qui aborde beaucoup de sujets différents comme Anatomy of an App et App Packages.
Voir guideLegacy - Agent Guide
This guide provides an overview of how to use a Deskpro Legacy helpdesk as an Agent.
Voir guideLegacy - Admin Guide
This guide explains the details of installing, configuring and managing a Deskpro Legacy helpdesk as an Administrator.
Voir guideLegacy - Sysadmin Guide
This guide gives On-Premise customers instructions on how to install and set up Deskpro on their servers.
Voir guide