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Suggestion Bug Report Design Feedback
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Suggestion Bug Report Design Feedback
Community
Community
Submit Feature Request
Suggestion Bug Report Design Feedback
Title
Status change
Comments
Activity
Make it easier to add add/manage content links in Guides
… Collecting Feedback
1
Call a webhook in the criteria section of a trigger
… Collecting Feedback
0
Wildcards for email domain association
… Collecting Feedback
0
API Regex pattern search
… Collecting Feedback
0
Make it easier to find portal templates that have been edited in the new template editor
… Collecting Feedback
0
Add a message number to the ticket view on the customer Help Center
… Collecting Feedback
0
IT Support Manager
Report 5s Collecting Feedback
0
Sorting Macros
… Collecting Feedback
0
Have all permissions disabled when creating a ticket department
… Collecting Feedback
2
More font sizes when editing articles and guides
… Report
0
Forward and resolve in one step
… Report
0
Automatic approval reminders
… Report
0
Sorting registered views in publish area
… Report
0
Sort awaiting agent tickets by sub-status
Report 3mos Collecting Feedback
1
Structured report permissions
… Collecting Feedback
0
Bulk-Remove Users
… Collecting Feedback
2
Changing Type for Custom Fields
… Collecting Feedback
0
Mass change ticket owner
… Collecting Feedback
0
Sort Articles in Category View
Report 3mos Collecting Feedback
1
Force ticket matching on ref. code in subject
Report 3mos Collecting Feedback
2
Action codes for time log and billing
… Collecting Feedback
0
Round Robin Permissions
… Collecting Feedback
3
Add more date variables to make it easier to create Quarterly reports
… Collecting Feedback
1
Viewing tickets from different brands through the same portal
… Collecting Feedback
0
Restrict the Agent and Agent Teams that can be selected in the ticket assignment drop-down menus
… Collecting Feedback
0
Share Hidden Flags
… Collecting Feedback
0
Insert KB article link/content into ticket if the search is used
Report 5mos Collecting Feedback
0
Agent Avatar
… Collecting Feedback
1
Mass Update Existing Users Language with Trigger
… Collecting Feedback
0
Show more than 50 tickets in the ticket overview
Report 5mos Collecting Feedback
0
more triggers in CRM
Report 5mos Collecting Feedback
1
Preferred Organization Language
… Collecting Feedback
2
I want to be able to customize the default Follow Up action type
… Collecting Feedback
1
New line in chat text
… Collecting Feedback
0
Simplify the values for the built-in Timezone field
… Collecting Feedback
0
Making Agent Notes more Visible in Emails
… Collecting Feedback
0
Allow User to see Agents Following Ticket
… Collecting Feedback
0
Pending article notifications
… Collecting Feedback
0
Icons for brands
… Collecting Feedback
0
Option to subscribe all agents to the Knowledgebase
… Collecting Feedback
0
Translation option for Guides
… Collecting Feedback
1
Problems and incidents as a criteria in Filters
… Collecting Feedback
0
Lookup Fields and Phone Validation
… Collecting Feedback
0
Edit Warning Box
… Collecting Feedback
0
Username Login for Users
… Collecting Feedback
1
Filter Notifications
… Collecting Feedback
0
When viewing a ticket in the user portal, add option to show all messages on one page (remove pagination)
… Collecting Feedback
0
Better visibility of absolute dates/times for tickets on user portal
… Collecting Feedback
0
Change default selection in chat dropdown?
… Collecting Feedback
0
Non-agent functionality for crearting tickets from a forward
… Collecting Feedback
0