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Bug Report Design Feedback
Submit Feature Request
Bug Report Design Feedback
Community
Community
Submit Feature Request
Bug Report Design Feedback
Title
Status change
Comments
Activity
Scheduled tickets/tasks
Report 8mos Collecting Feedback
1
Ability to create HTML Knowledge, News and Guides
Collecting Feedback 3mos Report
0
Process agent email replies to notes as notes, and emails to replies as replies.
Report 10mos Collecting Feedback
0
Ability to disable SLA warnings and/or create Triggers on whether a ticket has an agent message
Collecting Feedback 3mos Report
0
Please add ticket satisfaction criteria to the ticket search function on the Agent site
Collecting Feedback 3mos Report
0
Search, categories and filter for uploaded images - knowledgebase
Collecting Feedback 3mos Report
0
Able to delete your previously uploaded images into knowledgebase
Collecting Feedback 3mos Report
0
Search/filter and delete options for uploaded images
Collecting Feedback 3mos Report
0
Embedded Widget - Screenshot Function
Collecting Feedback 3mos Report
0
Embedded Widget - Context Sensitive Help
Collecting Feedback 3mos Report
0
Send the admin a notification when e-mail is rejected
Collecting Feedback 3mos Report
0
Define working hours for escalations
Collecting Feedback 3mos Report
0
Possibility to change default values for ticket advanced search
Collecting Feedback 3mos Report
0
Möglichkeit den Login für User abzuschalten
Collecting Feedback 3mos Report
0
Massen-Löschung von Usern/ bulk user deletion
Collecting Feedback 3mos Report
0
Archivierung von Tickets
Collecting Feedback 3mos Report
0
Chat queue delete feedback
… Report
0
Reporting on usergroups
… Collecting Feedback
1
Create report that lists out the person the chat is aimed at in a note
… Collecting Feedback
0
Change the default selection in the ticket search
… Collecting Feedback
0
Reports for users
… Collecting Feedback
0
Improved live reporting for Voice
… Collecting Feedback
0
Ability to create variables/global fields in the system
… Collecting Feedback
0
Display organization Parent in ticket as well as the Organization
… Report
0
Improve ticket debug logs
… Collecting Feedback
0
Increase amount of tickets shown in ticket list
… Collecting Feedback
0
Improve HTML table formatting
… Collecting Feedback
0
Support multi language in the mobile apps
In Development 38s Collecting Feedback
0
Slack App : Voice Integration
… Report
0
Show the full hierarchy of custom fields in dpql report output
… Collecting Feedback
0
Chat permissions options, view historical chats.
… Collecting Feedback
0
Support & Integration for Calendly Scheduling
… Collecting Feedback
0
CRM Listing - ability to show or hide Users set to "disabled"
… Collecting Feedback
0
Ability to have individual meta titles for users
… Collecting Feedback
0
Ability to add a value to, or remove a value from, a category-like field
… Collecting Feedback
0
Saving attachments fails without indication when the virus scanner interferes
… In Development
0
DeskPro Variables for Snippets
… In Development
1
Modifiable robots.txt file
… Collecting Feedback
0
Parsing message content into custom fields
… Collecting Feedback
0
More filter options for text box custom fields
… Collecting Feedback
0
API for getting the result of a DPQL Query
… Report
0
When copying text into Deskpro reply box, would like it to retain original formatting
… Collecting Feedback
0
Ticket filters with 'OR' logical condition
Report 3w Collecting Feedback
0
Open in a new tab checkbox for Guides
… Under Review
0
Option for custom links behind the ticket ID number in reports
… Collecting Feedback
0
Task criteria in ticket triggers
… Collecting Feedback
0
Hiding Untranslated Articles
Under Review 34s Collecting Feedback
1
Disable transcript download
… In Development
0
Guide Subscriptions/Notifications
… Collecting Feedback
0
Stop logged in users from being able to edit their name in the ticket submission form
… Collecting Feedback
0