Allow admin to set agents offline for chat and voice - Community / Feature Request - Deskpro Support

Allow admin to set agents offline for chat and voice Collecting Feedback

Danelle McKeown

Allow admins to set agents as offline for chat and voice.

E.g. an agent may forget to set themselves as offline when they leave their computer but stay logged into Deskpro. If an admin could mark them as offline, this would prevent them appearing as online for chats and calls.

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New Feature Request

Author: Danelle McKeown
Last update: Nov 17, 2023
Category: Chat

Allow admin to set agents offline for chat and voice - Community / Feature Request - Deskpro Support

Allow admin to set agents offline for chat and voice Collecting Feedback

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