List View Status Change Likes Title / Author Status Comments Activity 42 Adding multiple users to the 'To' user field PH Peter Huber Jul 25, 2019 Collecting Feedback 0 21 Help with settings view only rights for specific department VT Vehicle Rent Tech Jul 23, 2019 Collecting Feedback 1 C 5Y 28 Setting a default status when a note is added. B Barry Jul 23, 2019 Collecting Feedback 0 24 Client side visual notification that agent replied to chat RA Rick Altobello Jul 18, 2019 Collecting Feedback 0 19 Add Sort Criteria for Organizations RB Randy Bayas Jul 16, 2019 Collecting Feedback 2 WH 6Y C 5Y 23 EULA download fields for hotlinked files YA Yuriy Andamasov Jul 15, 2019 Collecting Feedback 0 19 DESKPRO_EMBED_OPTIONS parameters GG Gunnar Giffey Jul 15, 2019 Collecting Feedback 0 19 Retain reporting data on tickets after they are deleted K Kenneth Jul 10, 2019 Collecting Feedback 0 25 Print a ticket history on User Portal Joël Messas Jul 10, 2019 Collecting Feedback 0 35 Make Leaders for Teams SM Sean Madagan Jul 9, 2019 Collecting Feedback 0 19 Would like to see the knowledge grouping as part of the search list MA Marion Abramo Jul 9, 2019 Collecting Feedback 0 15 Let Agents Customize Ticket Options (like Send User Email Notification) CM Christian Mattart Jul 9, 2019 Collecting Feedback 0 29 Show Count badges/bubbles only when > 0 MW Michael W. Jul 6, 2019 Collecting Feedback 0 23 Kanban metrics for Reports MW Michael W. Jul 6, 2019 Collecting Feedback 0 14 Add the person who called the print functionality to the printout MW Michael W. Jul 6, 2019 Collecting Feedback 0 37 Improve reports: make dashboards exportables to PDF PK Pamela Kiewitt Jul 4, 2019 Collecting Feedback 2 C 5Y OO 5Y 24 Improve reports: set configurable dates for dashboards PK Pamela Kiewitt Jul 4, 2019 Collecting Feedback 1 MW 6Y 26 Allow Admins to review the Agent IM chat logs MS Marty Sabel Jul 4, 2019 Collecting Feedback 0 30 Strip small attachments JB Jeremy Beeson Jul 3, 2019 Collecting Feedback 0 16 Prevent Auto-Fill when adding a new Person or Organization MA Marion Abramo Jul 2, 2019 Collecting Feedback 0 28 A better way to track agent time PV Paul Vonic Jul 2, 2019 Collecting Feedback 0 10 Organization Parents in overview table AB Angelika Buchegger Jul 1, 2019 Collecting Feedback 0 28 Deskpro mobile App prompt FM Francois Malan Jun 28, 2019 Collecting Feedback 0 35 Deskpro iOS App Notifications FM Francois Malan Jun 28, 2019 Collecting Feedback 0 23 Joomla setup JZ Juraj Zopp Jun 27, 2019 Collecting Feedback 0 30 DPQL: Average response time for every agent response CC Clint Chapman Jun 21, 2019 Collecting Feedback 0 35 Satisfaction survey reporting CC Claire Collier Jun 20, 2019 Collecting Feedback 0 25 Email direct to ticket ST Stuart Travers Jun 20, 2019 Collecting Feedback 0 35 Confluence integration MW Michael W. Jun 20, 2019 Collecting Feedback 0 31 First Message Variable K Koen Jun 19, 2019 Collecting Feedback 0 21 Select brand/department visibility per category, product and other field value K Koen Jun 19, 2019 Collecting Feedback 0 26 Last User Message Variable MB Marco Bardelli Jun 18, 2019 Collecting Feedback 0 26 Unable to search e-mails by ID SH Steve, Lam Hang Jun 17, 2019 Collecting Feedback 0 19 Clone test helpdesk instances for Cloud accounts MA Marion Abramo Jun 17, 2019 Collecting Feedback 0 29 Include cc'd participants in the ticket PDF download and Print copy A Angel Jun 13, 2019 Collecting Feedback 0 34 Support for 3CX voice system MW Michael W. Jun 13, 2019 Collecting Feedback 1 JC 5Y 33 Add more SLA details into the display options in the ticket list. AS Ahmad Sahrizal Jun 13, 2019 Collecting Feedback 1 MW 8Y 10 Ability to log incoming call centre tickets FP Francois Pienaar Jun 11, 2019 Collecting Feedback 0 28 Using Variables in ticket triggers to add notes and replies HP Humberto Pomales Jun 10, 2019 Collecting Feedback 0 46 Office 365 Integration AJ Azeem Javed Jun 10, 2019 Collecting Feedback 2 AJ 8Y JP 6Y CW 6Y 26 WYSIWYG editor - embedded video Joël Messas Jun 8, 2019 Collecting Feedback 0 42 Close ticket - last message Joël Messas Jun 8, 2019 Collecting Feedback 0 23 Compress backups generated by the upgrade routine, clean up old backups? BM Braden McGrath Jun 7, 2019 Collecting Feedback 0 30 Read receipts/markers for ticket messages E Errol Jun 6, 2019 Collecting Feedback 1 Y 1Y 34 delaying emails E Errol Jun 6, 2019 Collecting Feedback 0 32 News Subscriptions E Elyse Jun 5, 2019 Collecting Feedback 2 BW 5Y B 1Y ML 1Y 35 default brand selection E Errol Jun 5, 2019 Collecting Feedback 0 32 Create Recurring Tasks Option MK Matt Kruse Jun 5, 2019 Collecting Feedback 3 6Y BW 5Y LE 3Y 20 Improving feedback's features. Zsolt Kiss Jun 4, 2019 Collecting Feedback 0 19 Sorting feedbacks by category Zsolt Kiss Jun 4, 2019 Collecting Feedback 0 Previous page1Page 1…8Page 89Page 910Page 1011Current Page12Page 1213Page 1314Page 14…25Page 25Next page
