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Likes
Title / Author
Status
Comments
Activity
42
Adding multiple users to the 'To' user field
Peter Huber
Jul 25, 2019
Collecting Feedback
0
21
Help with settings view only rights for specific department
Vehicle Rent Tech
Jul 23, 2019
Collecting Feedback
1
28
Setting a default status when a note is added.
Barry
Jul 23, 2019
Collecting Feedback
0
24
Client side visual notification that agent replied to chat
Rick Altobello
Jul 18, 2019
Collecting Feedback
0
19
Add Sort Criteria for Organizations
Randy Bayas
Jul 16, 2019
Collecting Feedback
2
23
EULA download fields for hotlinked files
Yuriy Andamasov
Jul 15, 2019
Collecting Feedback
0
19
DESKPRO_EMBED_OPTIONS parameters
Gunnar Giffey
Jul 15, 2019
Collecting Feedback
0
19
Retain reporting data on tickets after they are deleted
Kenneth
Jul 10, 2019
Collecting Feedback
0
25
Print a ticket history on User Portal
Joël Messas
Jul 10, 2019
Collecting Feedback
0
35
Make Leaders for Teams
Sean Madagan
Jul 9, 2019
Collecting Feedback
0
19
Would like to see the knowledge grouping as part of the search list
Marion Abramo
Jul 9, 2019
Collecting Feedback
0
15
Let Agents Customize Ticket Options (like Send User Email Notification)
Christian Mattart
Jul 9, 2019
Collecting Feedback
0
29
Show Count badges/bubbles only when > 0
Michael W.
Jul 6, 2019
Collecting Feedback
0
23
Kanban metrics for Reports
Michael W.
Jul 6, 2019
Collecting Feedback
0
14
Add the person who called the print functionality to the printout
Michael W.
Jul 6, 2019
Collecting Feedback
0
37
Improve reports: make dashboards exportables to PDF
Pamela Kiewitt
Jul 4, 2019
Collecting Feedback
2
24
Improve reports: set configurable dates for dashboards
Pamela Kiewitt
Jul 4, 2019
Collecting Feedback
1
26
Allow Admins to review the Agent IM chat logs
Marty Sabel
Jul 4, 2019
Collecting Feedback
0
30
Strip small attachments
Jeremy Beeson
Jul 3, 2019
Collecting Feedback
0
16
Prevent Auto-Fill when adding a new Person or Organization
Marion Abramo
Jul 2, 2019
Collecting Feedback
0
28
A better way to track agent time
Paul Vonic
Jul 2, 2019
Collecting Feedback
0
10
Organization Parents in overview table
Angelika Buchegger
Jul 1, 2019
Collecting Feedback
0
28
Deskpro mobile App prompt
Francois Malan
Jun 28, 2019
Collecting Feedback
0
34
Deskpro iOS App Notifications
Francois Malan
Jun 28, 2019
Collecting Feedback
0
23
Joomla setup
Juraj Zopp
Jun 27, 2019
Collecting Feedback
0
30
DPQL: Average response time for every agent response
Clint Chapman
Jun 21, 2019
Collecting Feedback
0
35
Satisfaction survey reporting
Claire Collier
Jun 20, 2019
Collecting Feedback
0
25
Email direct to ticket
Stuart Travers
Jun 20, 2019
Collecting Feedback
0
35
Confluence integration
Michael W.
Jun 20, 2019
Collecting Feedback
0
31
First Message Variable
Koen
Jun 19, 2019
Collecting Feedback
0
21
Select brand/department visibility per category, product and other field value
Koen
Jun 19, 2019
Collecting Feedback
0
26
Last User Message Variable
Marco Bardelli
Jun 18, 2019
Collecting Feedback
0
26
Unable to search e-mails by ID
Steve, Lam Hang
Jun 17, 2019
Collecting Feedback
0
19
Clone test helpdesk instances for Cloud accounts
Marion Abramo
Jun 17, 2019
Collecting Feedback
0
29
Include cc'd participants in the ticket PDF download and Print copy
Angel
Jun 13, 2019
Collecting Feedback
0
33
Support for 3CX voice system
Michael W.
Jun 13, 2019
Collecting Feedback
1
33
Add more SLA details into the display options in the ticket list.
Ahmad Sahrizal
Jun 13, 2019
Collecting Feedback
1
10
Ability to log incoming call centre tickets
Francois Pienaar
Jun 11, 2019
Collecting Feedback
0
28
Using Variables in ticket triggers to add notes and replies
Humberto Pomales
Jun 10, 2019
Collecting Feedback
0
46
Office 365 Integration
Azeem Javed
Jun 10, 2019
Collecting Feedback
2
26
WYSIWYG editor - embedded video
Joël Messas
Jun 8, 2019
Collecting Feedback
0
42
Close ticket - last message
Joël Messas
Jun 8, 2019
Collecting Feedback
0
23
Compress backups generated by the upgrade routine, clean up old backups?
Braden McGrath
Jun 7, 2019
Collecting Feedback
0
29
Read receipts/markers for ticket messages
Errol
Jun 6, 2019
Collecting Feedback
1
34
delaying emails
Errol
Jun 6, 2019
Collecting Feedback
0
31
News Subscriptions
Elyse
Jun 5, 2019
Collecting Feedback
2
35
default brand selection
Errol
Jun 5, 2019
Collecting Feedback
0
32
Create Recurring Tasks Option
Matt Kruse
Jun 5, 2019
Collecting Feedback
3
20
Improving feedback's features.
Zsolt Kiss
Jun 4, 2019
Collecting Feedback
0
19
Sorting feedbacks by category
Zsolt Kiss
Jun 4, 2019
Collecting Feedback
0