Skip to main content
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Contact Us

New to Deskpro Support? Register for an account

Need a password reminder?
Bug Report Design Feedback
Submit Feature Request
Bug Report Design Feedback
Community
Community
Submit Feature Request
Bug Report Design Feedback
Likes
Title / Author
Status
Comments
Activity
20
Action codes for time log and billing
Gerald Buechter
May 26, 2020
Collecting Feedback
0
34
Round Robin Permissions
Christopher Newton
May 20, 2020
Collecting Feedback
3
26
Add more date variables to make it easier to create Quarterly reports
Patrick Dooley
May 18, 2020
Collecting Feedback
1
46
Viewing tickets from different brands through the same portal
Ahmad Sahrizal
May 14, 2020
Collecting Feedback
0
59
Restrict the Agent and Agent Teams that can be selected in the ticket assignment drop-down menus
Ahmad Sahrizal
May 13, 2020
Collecting Feedback
2
21
Share Hidden Flags
Yann Desjardins
May 13, 2020
Collecting Feedback
0
19
Insert KB article link/content into ticket if the search is used
Thorsten Breuer
Apr 29, 2020
Collecting Feedback
0
21
Mass Update Existing Users Language with Trigger
Lieven Embrechts
Apr 29, 2020
Collecting Feedback
0
22
Show more than 50 tickets in the ticket overview
Thorsten Breuer
Apr 29, 2020
Collecting Feedback
0
32
more triggers in CRM
Lieven Embrechts
Apr 22, 2020
Collecting Feedback
1
27
Preferred Organization Language
Lieven Embrechts
Apr 22, 2020
Collecting Feedback
2
33
I want to be able to customize the default Follow Up action type
Jouni Matikainen
Apr 16, 2020
Collecting Feedback
1
27
New line in chat text
Kevin Horn
Apr 15, 2020
Collecting Feedback
0
20
Simplify the values for the built-in Timezone field
Josh Olson
Apr 14, 2020
Collecting Feedback
0
29
Making Agent Notes more Visible in Emails
Gerald Buechter
Apr 8, 2020
Collecting Feedback
0
28
Allow User to see Agents Following Ticket
Jason Voice
Apr 8, 2020
Collecting Feedback
0
23
Pending article notifications
Thorsten Breuer
Apr 7, 2020
Collecting Feedback
0
37
Agent Instigated Chat
Azeem Javed
Apr 6, 2020
Collecting Feedback
1
32
Icons for brands
Errol
Apr 6, 2020
Collecting Feedback
0
21
Option to subscribe all agents to the Knowledgebase
Azeem Javed
Mar 31, 2020
Collecting Feedback
0
21
Lookup Fields and Phone Validation
Gerald Buechter
Mar 26, 2020
Collecting Feedback
0
24
Edit Warning Box
Bas Rikkerink
Mar 25, 2020
Collecting Feedback
0
48
Username Login for Users
Randy
Mar 25, 2020
Collecting Feedback
2
24
Filter Notifications
Paul Vonic
Mar 24, 2020
Collecting Feedback
0
23
When viewing a ticket in the user portal, add option to show all messages on one page (remove pagination)
Marion Abramo
Mar 18, 2020
Collecting Feedback
0
16
Better visibility of absolute dates/times for tickets on user portal
Marion Abramo
Mar 18, 2020
Collecting Feedback
0
23
agent assign for linked tickets created from a forward
Henrik Tjernberg
Mar 18, 2020
Collecting Feedback
0
25
Change default selection in chat dropdown?
Bear Golightly
Mar 18, 2020
Collecting Feedback
0
17
Non-agent functionality for crearting tickets from a forward
adam johnson
Mar 16, 2020
Collecting Feedback
0
32
Article agent permissions
Rick Altobello
Mar 13, 2020
Collecting Feedback
0
24
Ability to change the reporting widget colours
Tasha Baker
Mar 10, 2020
Collecting Feedback
1
32
Multilevel Department
Ahmad Sahrizal
Mar 6, 2020
Collecting Feedback
0
43
Ability for customers to view ticket 'Status' in the user portal
Marion Abramo
Mar 6, 2020
Collecting Feedback
0
31
Speech recognition & Deskpro...
Brian Bennett
Mar 4, 2020
Collecting Feedback
0
32
Article Permissions
Malou Axelstén
Mar 3, 2020
Collecting Feedback
0
23
Overriding Chat Widget Settings using custom departments.
Lu Parente
Mar 2, 2020
Collecting Feedback
0
22
Feedback Form For "Helpful" Chats
L
Mar 2, 2020
Collecting Feedback
0
21
Increase Chat Permission Options
L
Feb 28, 2020
Collecting Feedback
0
16
Need more ticket metadata when clicking on customer
Marcus Bell
Feb 27, 2020
Collecting Feedback
0
21
Snippet Owner
Peter Huber
Feb 27, 2020
Collecting Feedback
0
26
Any way to just disply the date/time on a comment
Marcus Bell
Feb 27, 2020
Collecting Feedback
0
18
Send e-mails when a community posting has x votes
Thorsten Breuer
Feb 26, 2020
Collecting Feedback
0
19
Allow the ability to attach multiple files at once
Marion Abramo
Feb 24, 2020
Collecting Feedback
0
34
Allow agents to add an attachment when editing an existing message/note
Marion Abramo
Feb 24, 2020
Collecting Feedback
0
26
Speeding up the loading of agent's interface
Zsolt Kiss
Feb 23, 2020
Collecting Feedback
1
31
Compulsory time logging
Paul Vonic
Feb 12, 2020
Collecting Feedback
1
21
Hiding Inactive users and organizations
Earene Lee
Feb 10, 2020
Collecting Feedback
1
15
Add option for agent to resend a chat transcript to a user
Ahmad Sahrizal
Feb 6, 2020
Collecting Feedback
0
17
More specific search functionality (navigate directly to the message a searched string is contained in)
Marcus Bell
Feb 6, 2020
Collecting Feedback
0
16
Deskpro mobile apps should support clickable links in messages/notes
Katelyn
Feb 6, 2020
Collecting Feedback
0