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Using Variables in ticket triggers to add notes and replies - Community / Feature Request - Deskpro Support

New Feature Request
Using Variables in t... Community
28

Using Variables in ticket triggers to add notes and replies Collecting Feedback


Currently  when setting a subject line you can use advanced formatting and ticket variables:




It would be great if you could use this feature in Agent notes and replies as well.


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New Feature Request
Using Variables in t... Community

Labels

Variables
Author
Humberto Pomales
Last update
Jun 10, 2019
Category
General