OPC Problems

Introduction

Overview
- What is the On-Premise Controller?
Requirements

Installation

Installation
- Which version should I use?
Install on Linux
- Linux Prerequisites
- Run the OPC install script
Install on VMWare
Install on Virtualbox
- Install the Virtualbox OVA
Install on Proxmox
- Install the OVA on Proxmox VE
Install on Hyper-V
- Install the Hyper-V OVA
Install on Windows
- Windows Prerequisites
- Installing on Windows

Using the OPC

Accessing the OPC Web interface
- Using the OPC command
Using the OPC

Instances

Clustering

Backups

Via the GUI
Via the CLI
- Backing up your instance
- Manual Backups
External Backups
- Considerations for External Backups

Troubleshooting

Advanced Configuration

Firewalls and Networking
Host Configuration
Optimization
- Database optimization
- PHP performance optimization
Disk Management
ElasticSearch
Database
- Modifying MySQL configuration
- Encrypting MySQL
Web
- Adding custom Nginx configuration
Advanced instance setup and configuration
- Migration of data from Zendesk to Deskpro
- Migration of data from Spiceworks to Deskpro

Horizon Upgrade

OPC and Docker

Deskpro container image

i Problem Checker

Offentliggjort: 29. jun. 2022|Senest opdateret: 29. jun. 2022

These issues are related to the OPC, or the host server which the OPC is running on.

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0 af 1 personer fandt denne side nyttig

Sider i OPC Problems

Disk Space

Chris Robinson

Offentliggjort: 29. jun. 2022
Senest opdateret: 13. jul. 2022

Swap Memory

Offentliggjort: 29. jun. 2022
Senest opdateret: 10. jul. 2023

5-minute Load Average

Offentliggjort: 29. jun. 2022
Senest opdateret: 13. jul. 2022

OPC Version

Offentliggjort: 29. jun. 2022
Senest opdateret: 13. jul. 2022

WebGUI SSH Disabled

Chris Robinson

Offentliggjort: 5. jul. 2022
Senest opdateret: 13. jul. 2022

Secure Access for Host Header Requests

Lewis Stonier
Chris Robinson

Offentliggjort: 28. sep. 2022
Senest opdateret: 28. sep. 2022

Remote Support is enabled

Chris Robinson
Lewis Stonier

Offentliggjort: 30. jan. 2023
Senest opdateret: 30. jan. 2023

Firewall status

Chris Robinson
Lewis Stonier

Offentliggjort: 30. jan. 2023
Senest opdateret: 30. jan. 2023

Unattended upgrades not enabled

Chris Robinson
Lewis Stonier

Offentliggjort: 30. jan. 2023
Senest opdateret: 30. jan. 2023

SSL Expiry

Chris Robinson
Lewis Stonier

Offentliggjort: 30. jan. 2023
Senest opdateret: 21. jan. 2025

Server reboot required

Chris Robinson
Lewis Stonier

Offentliggjort: 30. jan. 2023
Senest opdateret: 30. jan. 2023

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