Operating System - Deskpro Support

Deskpro Support

Kontakt Os

Introduction

Overview
- What is the On-Premise Controller?
Requirements

Installation

Installation
- Which version should I use?
Install on Linux
- Linux Prerequisites
- Run the OPC install script
Install on VMWare
Install on Virtualbox
- Install the Virtualbox OVA
Install on Proxmox
- Install the OVA on Proxmox VE
Install on Hyper-V
- Install the Hyper-V OVA
Install on Windows
- Windows Prerequisites
- Installing on Windows

Using the OPC

Accessing the OPC Web interface
- Using the OPC command
Using the OPC

Instances

Clustering

Backups

Via the GUI
Via the CLI
- Backing up your instance
- Manual Backups
External Backups
- Considerations for External Backups

Troubleshooting

Advanced Configuration

Firewalls and Networking
Host Configuration
Optimization
- Database optimization
- PHP performance optimization
Disk Management
ElasticSearch
Database
- Modifying MySQL configuration
- Encrypting MySQL
Web
- Adding custom Nginx configuration
Advanced instance setup and configuration
- Migration of data from Zendesk to Deskpro
- Migration of data from Spiceworks to Deskpro

Horizon Upgrade

OPC and Docker

Deskpro container image

Operating System

i Requirements

Offentliggjort: 29. jun. 2022|Senest opdateret: 6. mar. 2024

Deskpro supports the following operating systems:

Linux (virtual or physical)

Ubuntu 20.04 LTS
Ubuntu 22.04 LTS
Debian 12 (Bookworm)
RedHat Enterprise Linux 9
AlmaLinux 9
RockyLinux 9

Windows (physical only)

Windows Server 2016
Windows Server 2019
Windows Server 2022

For trial purposes, you can also run:

Windows 10/11 Home with Virtualbox
Windows 10/11 Pro+ with Hyper-V

Using Windows workstation editions for anything other than trial purposes is unsupported.

Warning

We only support physical Windows computers due to the potential for nested virtualization on Windows VMs.

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