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News - Deskpro Support

Novice

Novice
jul. 27 2023

Summarize complex ticket threads with Ticket Summary

Lara Proud
0
Product (Agent)
jul. 25 2023

Deskpro Horizon Release 2023.30

Lara Proud
0
Release Announcements
jul. 25 2023

Try out the powerful new HTML editor for Knowledgebase Articles

Lara Proud
0
Product (Agent)
jul. 25 2023

Create Recurring Tickets with Replies or Agent Notes

Lara Proud
0
Product (Admin)
jul. 18 2023

Deskpro Horizon Release 2023.29

David Anjonrin-Ohu
0
Release Announcements
jul. 17 2023

Deskpro Release 2023.0.2

James Godwin
0
Release Announcements
jul. 11 2023

Deskpro Horizon Release 2023.28

Lara Proud
0
Release Announcements
jul. 11 2023

Refer a friend, earn a $250 gift card - in 3 simple steps

Lara Proud
0
Product (Agent)
jul. 11 2023

Group and access Queues with more flexibility

Lara Proud
0
Product (Agent)
jul. 4 2023

Deskpro Horizon Release 2023.27

Lara Proud
0
Release Announcements
jun. 27 2023

Deskpro Horizon Release 2023.26

James Godwin
0
Release Announcements
jun. 20 2023

Deskpro Horizon Release 2023.25

Lara Proud
0
Release Announcements
jun. 19 2023

Automate repeated processes with Recurring Tickets

Lara Proud
0
Product (Admin)
jun. 19 2023

Enhance your Voice channel with external transfers

Lara Proud
0
Product (Admin)
jun. 14 2023

Deskpro Horizon Release 2023.24

Lara Proud
0
Release Announcements
jun. 12 2023

Seamlessly move between Deskpro instances with Workspaces

Lara Proud
0
Product (Agent)
jun. 6 2023

Deskpro Horizon Release 2023.23

Lara Proud
0
Release Announcements
jun. 5 2023

Benefit from improved navigation between our search features

Lara Proud
0
Product (Agent)
maj 31 2023

Deskpro Horizon Release 2023.22

Lara Proud
0
Release Announcements
maj 30 2023

Effortlessly organize tickets based on channel

Lara Proud
0
Product (Agent)
maj 23 2023

Deskpro Horizon Release 2023.21

Lara Proud
0
Release Announcements
maj 23 2023

Streamline workflows with an improved Ticket Actions menu

Lara Proud
0
Product (Agent)
maj 22 2023

Improved the visibility of User and CC fields

Lara Proud
0
Product (Agent)
maj 22 2023

Integrate your Copper CRM with Deskpro

Lara Proud
0
Product (Admin)
maj 22 2023

Introducing Deskpro's WooCommerce integration

Lara Proud
0
Product (Admin)
maj 16 2023

Deskpro Horizon Release 2023.20

Lara Proud
0
Release Announcements
maj 15 2023

Get even better visibility on tickets

Lara Proud
0
Product (Agent)
maj 15 2023

We have simplified creating user profiles

Lara Proud
0
Product (Agent)
maj 10 2023

Deskpro Release 2023.0.0

Lara Proud
0
Release Announcements
maj 9 2023

Deskpro Horizon Release 2023.19

Lara Proud
0
Release Announcements
maj 9 2023

You can now minimize and expand the ticket reply box

Lara Proud
0
Product (Agent)
maj 3 2023

Deskpro Horizon Release 2023.18

Lara Proud
0
Release Announcements
apr. 25 2023

Deskpro Horizon Release 2023.17

Lara Proud
0
Release Announcements
apr. 24 2023

Apply quick actions without even opening a ticket

Lara Proud
0
Product (Agent)
apr. 24 2023

Deskpro introduces its new Zoom app to enhance collaboration

Lara Proud
0
Product (Admin)
apr. 24 2023

Integrate your Nutshell CRM with Deskpro

Lara Proud
0
Product (Admin)
apr. 18 2023

Deskpro Horizon Release 2023.16

Lara Proud
0
Release Announcements
apr. 18 2023

Redirect messages to your different brands

Lara Proud
0
Product (Agent)
apr. 18 2023

Integrate your SurveyMonkey account with Deskpro

Lara Proud
0
Product (Admin)
apr. 11 2023

Deskpro Horizon Release 2023.15

Lara Proud
0
Release Announcements
apr. 6 2023

We have improved the UI Status and Urgency on Tickets

Lara Proud
0
Product (Agent)
apr. 3 2023

Deskpro Release 2022.2.3

Lara Proud
0
Release Announcements
mar. 29 2023

Manage your reviews on the App Store with our latest channel

Lara Proud
0
Product (Admin)
mar. 28 2023

Deskpro Horizon Release 2023.13

Lara Proud
0
Release Announcements
mar. 28 2023

Deskpro Release 2022.2.2

Lara Proud
0
Release Announcements
mar. 21 2023

Deskpro Horizon Release 2023.12

Lara Proud
0
Release Announcements
mar. 20 2023

Create an access point for your frequently used apps with Bookmarks

Lara Proud
0
Product (Admin)
mar. 20 2023

New Companies House App launches for your helpdesk

Lara Proud
0
Product (Admin)
mar. 15 2023

Deskpro Horizon Release 2023.11

Lara Proud
0
Release Announcements
mar. 14 2023

Deskpro Horizon speaks your language!

Lara Proud
0
Product (Admin)
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