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Bug Report Design Feedback
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Bug Report Design Feedback
Community
Community
Submit Feature Request
Bug Report Design Feedback
Likes
Title / Author
Status
Comments
Activity
33
I want to be able to customize the default Follow Up action type
Jouni Matikainen
Apr 16, 2020
Collecting Feedback
1
27
New line in chat text
Kevin Horn
Apr 15, 2020
Collecting Feedback
0
20
Simplify the values for the built-in Timezone field
Josh Olson
Apr 14, 2020
Collecting Feedback
0
29
Making Agent Notes more Visible in Emails
Gerald Buechter
Apr 8, 2020
Collecting Feedback
0
28
Allow User to see Agents Following Ticket
Jason Voice
Apr 8, 2020
Collecting Feedback
0
23
Pending article notifications
Thorsten Breuer
Apr 7, 2020
Collecting Feedback
0
37
Agent Instigated Chat
Azeem Javed
Apr 6, 2020
Collecting Feedback
1
32
Icons for brands
Errol
Apr 6, 2020
Collecting Feedback
0
21
Option to subscribe all agents to the Knowledgebase
Azeem Javed
Mar 31, 2020
Collecting Feedback
0
21
Lookup Fields and Phone Validation
Gerald Buechter
Mar 26, 2020
Collecting Feedback
0
24
Edit Warning Box
Bas Rikkerink
Mar 25, 2020
Collecting Feedback
0
48
Username Login for Users
Randy
Mar 25, 2020
Collecting Feedback
2
24
Filter Notifications
Paul Vonic
Mar 24, 2020
Collecting Feedback
0
23
When viewing a ticket in the user portal, add option to show all messages on one page (remove pagination)
Marion Abramo
Mar 18, 2020
Collecting Feedback
0
16
Better visibility of absolute dates/times for tickets on user portal
Marion Abramo
Mar 18, 2020
Collecting Feedback
0
23
agent assign for linked tickets created from a forward
Henrik Tjernberg
Mar 18, 2020
Collecting Feedback
0
25
Change default selection in chat dropdown?
Bear Golightly
Mar 18, 2020
Collecting Feedback
0
17
Non-agent functionality for crearting tickets from a forward
adam johnson
Mar 16, 2020
Collecting Feedback
0
32
Article agent permissions
Rick Altobello
Mar 13, 2020
Collecting Feedback
0
24
Ability to change the reporting widget colours
Tasha Baker
Mar 10, 2020
Collecting Feedback
1
32
Multilevel Department
Ahmad Sahrizal
Mar 6, 2020
Collecting Feedback
0
43
Ability for customers to view ticket 'Status' in the user portal
Marion Abramo
Mar 6, 2020
Collecting Feedback
0
31
Speech recognition & Deskpro...
Brian Bennett
Mar 4, 2020
Collecting Feedback
0
32
Article Permissions
Malou Axelstén
Mar 3, 2020
Collecting Feedback
0
23
Overriding Chat Widget Settings using custom departments.
Lu Parente
Mar 2, 2020
Collecting Feedback
0
22
Feedback Form For "Helpful" Chats
L
Mar 2, 2020
Collecting Feedback
0
21
Increase Chat Permission Options
L
Feb 28, 2020
Collecting Feedback
0
16
Need more ticket metadata when clicking on customer
Marcus Bell
Feb 27, 2020
Collecting Feedback
0
21
Snippet Owner
Peter Huber
Feb 27, 2020
Collecting Feedback
0
26
Any way to just disply the date/time on a comment
Marcus Bell
Feb 27, 2020
Collecting Feedback
0
18
Send e-mails when a community posting has x votes
Thorsten Breuer
Feb 26, 2020
Collecting Feedback
0
19
Allow the ability to attach multiple files at once
Marion Abramo
Feb 24, 2020
Collecting Feedback
0
34
Allow agents to add an attachment when editing an existing message/note
Marion Abramo
Feb 24, 2020
Collecting Feedback
0
25
Speeding up the loading of agent's interface
Zsolt Kiss
Feb 23, 2020
Collecting Feedback
1
31
Compulsory time logging
Paul Vonic
Feb 12, 2020
Collecting Feedback
1
21
Hiding Inactive users and organizations
E Lee
Feb 10, 2020
Collecting Feedback
1
15
Add option for agent to resend a chat transcript to a user
Ahmad Sahrizal
Feb 6, 2020
Collecting Feedback
0
17
More specific search functionality (navigate directly to the message a searched string is contained in)
Marcus Bell
Feb 6, 2020
Collecting Feedback
0
16
Deskpro mobile apps should support clickable links in messages/notes
Katelyn
Feb 6, 2020
Collecting Feedback
0
15
Advanced Search for Followers and OR Function
Steve, Lam Hang
Feb 4, 2020
Collecting Feedback
1
22
Add ITIL functionality
Gerry Hooper
Jan 31, 2020
Collecting Feedback
0
8
Improvements to the auto-responder functionality
Quentin
Jan 29, 2020
Collecting Feedback
0
18
Copy SLA settings
Robert Tanka
Jan 20, 2020
Collecting Feedback
0
14
Ticket search defaults
Marion Abramo
Jan 17, 2020
Collecting Feedback
0
18
Set replies from specific users as internal notes (via a trigger)
Steve, Lam Hang
Jan 16, 2020
Collecting Feedback
0
23
Email replies to notes show as replies, want to be notes
Tim
Jan 16, 2020
Collecting Feedback
0
22
Improve Ticket Deflection
Thorsten Breuer
Jan 14, 2020
Collecting Feedback
0
22
SLA Filters: set a default view
Marion Abramo
Jan 9, 2020
Collecting Feedback
0
20
Option for admin not to send email when updating agent password.
Barry
Jan 3, 2020
Collecting Feedback
0
25
Temporary link to set agents password
Barry
Jan 3, 2020
Collecting Feedback
0