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Suggestion DPQL Reports Bug Report
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Suggestion DPQL Reports Bug Report
Community
Community
Submit Feature Request
Suggestion DPQL Reports Bug Report
Likes
Title / Author
Status
Comments
Activity
21
Display 'TO' recipients in the ticket messages.
TRAXALL - Infra
2 oct. 2019
Under Review
1
26
Chat support in Deskpro mobile app
Gunnar Giffey
1 oct. 2019
Collecting Feedback
0
12
Show who is the main recipient of a Users message
Erik Svanberg
30 sept. 2019
Collecting Feedback
0
12
App View Permissions
Rob Rooney
25 sept. 2019
Collecting Feedback
0
19
Standard Features
Abe Josef
24 sept. 2019
Collecting Feedback
2
18
Ability to have saved sets of working hours for different SLAs
Marion Abramo
24 sept. 2019
Collecting Feedback
0
13
Alert for Pending Articles
Gerry Hooper
24 sept. 2019
Collecting Feedback
0
23
Partial word search
Marion Abramo
23 sept. 2019
Collecting Feedback
0
18
Instant Messaging Features
Abe
18 sept. 2019
Collecting Feedback
0
12
Visibility over "real-time" agent activities
Paul Vonic
13 sept. 2019
Collecting Feedback
0
19
Multiple Download Categories
Quentin
12 sept. 2019
Collecting Feedback
0
15
Close Ticket through email
Danish Abidi
11 sept. 2019
Collecting Feedback
0
29
Is it possible to remove or hide the default filters?
Bart
29 aug. 2019
Collecting Feedback
2
24
Vertical Ticket View
Kruse, Matt
21 aug. 2019
Collecting Feedback
0
11
Disable the Pending status
Miriam
21 aug. 2019
Collecting Feedback
0
20
Different ticket defaults for departments
Matt Goldfarb
20 aug. 2019
Collecting Feedback
0
17
Missed Chat Notifications
Paul Vonic
20 aug. 2019
Collecting Feedback
1
15
New Ticket Trigger - Set Organization
Elyse
16 aug. 2019
Collecting Feedback
0
11
Order ticket according to the date of the last modification
Zsolt Kiss
6 aug. 2019
Collecting Feedback
0
13
Listing my feedback somehow
Zsolt Kiss
6 aug. 2019
Collecting Feedback
0
13
Remove required fields
Rick Altobello
5 aug. 2019
Collecting Feedback
0
12
use RSS feeds or have some way to import news
matt king
31 iul. 2019
Collecting Feedback
0
12
Interactive Troubleshooting Trees for the Portal
James Horn
30 iul. 2019
Collecting Feedback
0
14
Allow the ability for Admins to restrict Date/Time custom field selections to working hours
Gerald Buechter
30 iul. 2019
Collecting Feedback
0
15
Glossary in Guides section
Slava Shmukler
25 iul. 2019
Collecting Feedback
1
21
Help with settings view only rights for specific department
Vehicle Rent Tech
23 iul. 2019
Collecting Feedback
1
24
Client side visual notification that agent replied to chat
Rick Altobello
18 iul. 2019
Collecting Feedback
0
19
Add Sort Criteria for Organizations
Randy Bayas
16 iul. 2019
Collecting Feedback
2
27
Translate download categories
Gucluhan Kuzyaka
16 iul. 2019
Collecting Feedback
2
23
EULA download fields for hotlinked files
Yuriy Andamasov
15 iul. 2019
Collecting Feedback
0
19
DESKPRO_EMBED_OPTIONS parameters
Gunnar Giffey
15 iul. 2019
Collecting Feedback
0
19
Retain reporting data on tickets after they are deleted
Kenneth
10 iul. 2019
Collecting Feedback
0
24
Print a ticket history on User Portal
Joël Messas
10 iul. 2019
Collecting Feedback
0
19
Would like to see the knowledge grouping as part of the search list
Marion Abramo
9 iul. 2019
Collecting Feedback
0
15
Let Agents Customize Ticket Options (like Send User Email Notification)
Christian Mattart
9 iul. 2019
Collecting Feedback
0
23
Kanban metrics for Reports
Michael W.
6 iul. 2019
Collecting Feedback
0
14
Add the person who called the print functionality to the printout
Michael W.
6 iul. 2019
Collecting Feedback
0
35
Improve reports: make dashboards exportables to PDF
Pamela Kiewitt
4 iul. 2019
Collecting Feedback
2
24
Improve reports: set configurable dates for dashboards
Pamela Kiewitt
4 iul. 2019
Collecting Feedback
1
26
Allow Admins to review the Agent IM chat logs
Martin Sabel
4 iul. 2019
Collecting Feedback
0
30
Strip small attachments
Jeremy Beeson
3 iul. 2019
Collecting Feedback
0
19
Improve the UI of the Ticket Status menu, so Sub-Statuses are exposed immediately and can be selected in 1 click
Jeroen Geilman
3 iul. 2019
Collecting Feedback
0
16
Prevent Auto-Fill when adding a new Person or Organization
Marion Abramo
2 iul. 2019
Collecting Feedback
0
10
Organization Parents in overview table
Angelika Buchegger
1 iul. 2019
Collecting Feedback
0
28
Deskpro mobile App prompt
Francois Malan
28 iun. 2019
Collecting Feedback
0
33
Deskpro iOS App Notifications
Francois Malan
28 iun. 2019
Collecting Feedback
0
25
Email direct to ticket
Stuart Travers
20 iun. 2019
Collecting Feedback
0
30
First Message Variable
Koen Glotzbach
19 iun. 2019
Collecting Feedback
0
21
Select brand/department visibility per category, product and other field value
Koen Glotzbach
19 iun. 2019
Collecting Feedback
0
26
Last User Message Variable
Marco Bardelli
18 iun. 2019
Collecting Feedback
0