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Improve Ticket Deflection
Thorsten Breuer
14 ian. 2020
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SLA Filters: set a default view
Marion Abramo
9 ian. 2020
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Disable at Organization Level
Kevin Smith
19 dec. 2019
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Associate Email Domains via API
Mitchell
19 dec. 2019
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Attachments in forwarded messages
Sophia Mayrwöger
16 dec. 2019
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Mass unfollow tickets
Krys Pratt
12 dec. 2019
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Notification templates
Eric VanTol
11 dec. 2019
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Hide parent department from users
Kirzten Cassielle Marquez
29 nov. 2019
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New user interface - bug & request
Samuel Waser
26 nov. 2019
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Allow Week to Start on Monday
Quentin
18 nov. 2019
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More Automation Options for Followers
Amy Kunzelman
12 nov. 2019
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Articles are sorted by oldest date
Takahiro Mukoyoshi
9 nov. 2019
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Prevent urgency changes by agents
Humberto Pomales
28 oct. 2019
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Export Guide as PDF
Dave Topan
28 oct. 2019
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In Development
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Add Ordered by Date Assigned
Kyle Oliveira
16 oct. 2019
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Search for Article Custom Fields
Fusako Iwaya
14 oct. 2019
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