Deskpro Legacy
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Installation error during "Verifying the URL" step
Published: 3.10.2016
010.11.2017 -
CAPTCHAs not accepting correct responses
Published: 2.6.2015
03.10.2023 -
Data directory is not writable on Windows
Published: 14.7.2015
19.11.2017 -
php.ini changes aren't working
Published: 14.7.2015
010.11.2017 -
“Existing tables were detected in your database” error
Published: 14.7.2015
010.11.2017 -
Automated install on clean Ubuntu, Debian or CentOS
Published: 3.8.2015
09.11.2017 -
Fatal Swift.php error
Published: 24.7.2015
010.11.2017 -
Elasticsearch indexing stalls part way through
Published: 13.10.2015
09.11.2017 -
I set a static IP for my Deskpro VM, and now I can't see the portal!
Published: 30.10.2015
010.11.2017 -
What account details do I use with the VM 'Login to server' option?
Published: 30.10.2015
010.11.2017 -
How to inspect AJAX requests with Chrome tools
Published: 1.3.2016
111.9.2023 -
Uploading attachments larger than 20M on automated script installation
Published: 13.7.2016
010.11.2017 -
Deskpro "server info" pages
Published: 16.8.2016
010.11.2017 -
Checking for mail more frequently than once per minute
Published: 27.4.2015
09.11.2017 -
Updates do not appear or automatic updater cannot download updates
Published: 6.10.2016
031.8.2023 -
Configure a proxy server for HTTP requests made by Deskpro
Published: 26.10.2016
16.7.2021 -
Clone a production helpdesk to a secondary test instance
Published: 16.11.2016
09.11.2017 -
Setting up Departments
Published: 14.6.2017
016.8.2023 -
11. Get Deskpro on mobile
Published: 1.3.2018
022.5.2018 -
9. Create a dashboard
Published: 1.3.2018
021.12.2018 -
8. Write a knowledgebase article
Published: 1.3.2018
012.9.2023 -
7. Set up Live Chat
Published: 1.3.2018
010.10.2019 -
4. Connect Deskpro to customer channels
Published: 1.3.2018
010.10.2019 -
3. Add agents to Deskpro
Published: 1.3.2018
010.10.2019 -
Preparing your Deskpro v5 instance for migration to Deskpro Horizon
Published: 10.5.2023
010.5.2023 -
Using hosted Elasticsearch with Deskpro
Published: 28.8.2014
09.11.2017 -
License error after importing Zendesk data
Published: 2.6.2014
131.5.2023 -
Configuring HTTP verbs on Windows IIS
Published: 4.6.2014
09.11.2017 -
Generating a server report file
Published: 10.6.2014
06.8.2018 -
I've lost admin permissions and I'm locked out of Deskpro On-Premise
Published: 26.6.2014
010.11.2017 -
502 Bad Gateway error
Published: 26.6.2014
126.6.2014 -
Download errors when running from behind a proxy: internal hostname being used
Published: 26.6.2014
019.9.2023 -
Switching from database to filesystem storage or back doesn't change database size
Published: 26.6.2014
09.11.2017 -
Why do all users seem to have the same IP address?
Published: 9.7.2014
019.10.2023 -
Server error messages when opening tickets, with PHP "Allowed memory exhausted" errors
Published: 24.7.2014
029.5.2019 -
"Some HTTP methods are being blocked by your server" error
Published: 25.7.2014
020.7.2023 -
MySQL "writing file" error
Published: 18.8.2014
09.11.2017 -
Installing Elasticsearch
Published: 28.8.2014
39.11.2017 -
Preventing certain files from being replaced during an automatic update
Published: 25.5.2014
09.11.2017 -
Enable archiving to increase performance with very large ticket numbers
Published: 1.9.2014
031.8.2023 -
Very slow performance on Windows (DP_DATABASE_HOST issue)
Published: 4.9.2014
026.6.2020 -
Can't change invalid upload_tmp_dir value
Published: 4.9.2014
09.11.2017 -
I'm having trouble being locked out of my helpdesk by IP whitelisting
Published: 10.9.2014
03.10.2023 -
How do I enable SSL on Deskpro On-Premise?
Published: 10.9.2014
08.6.2023 -
'Unable to allocate memory for pool' error
Published: 15.9.2014
010.11.2017 -
Can I see the Deskpro source code?
Published: 4.4.2016
09.11.2017 -
Using a Unix socket to connect to MySQL
Published: 2.10.2014
02.10.2014 -
Delete all helpdesk data and reinstall Deskpro
Published: 29.9.2014
010.11.2017 -
Making a test version of your helpdesk
Published: 27.10.2014
029.8.2023 -
I'm having trouble with an error: "PHP IMAP extension"
Published: 3.11.2014
014.3.2018