I've been asked to provide the server report file for my Deskpro On-Premise installation. How do I do that?
In the admin interface, go to Server > Report File, and click the Generate Report File button.
Wait until the report is generated, then click the Download Report File button.
You will get a file called deskpro-report.zip. Sending this to us helps us diagnose server problems.
Add a comment
Please log in or register to submit a comment.