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Bug Report Design Feedback
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Bug Report Design Feedback
Community
Community
Submit Feature Request
Bug Report Design Feedback
Likes
Title / Author
Status
Comments
Activity
32
Implement Sub-statuses on Mobile apps
Takahiro Mukoyoshi
20.3.2019
Under Review
0
19
Add the ability to choose a default sub-status
Takahiro Mukoyoshi
20.3.2019
Under Review
0
23
Language for brands
Maikel Bocekcioglu
19.3.2019
Collecting Feedback
1
16
Users Update Their Own Address
Peter Steinbach
19.3.2019
Under Review
0
13
Order in Permission Groups
Peter Steinbach
18.3.2019
Collecting Feedback
0
20
Readthedocs Import/sync
Yuriy Andamasov
16.3.2019
Collecting Feedback
0
11
User fields are not included in csv export
Christoph Strauss
15.3.2019
Collecting Feedback
0
24
Search in custom Organisation fields
William Huibers
15.3.2019
Collecting Feedback
0
21
Control Related Articles with Keywords
Jeremy Cunningham
15.3.2019
Collecting Feedback
0
22
Filter Order and Re-Order
Steve, Lam Hang
14.3.2019
Collecting Feedback
0
17
Ticket Filters
Support
13.3.2019
Collecting Feedback
0
13
Read Only for Archived tickets
Christian
12.3.2019
Collecting Feedback
2
20
Group Tickets by Brand
paul
12.3.2019
Collecting Feedback
0
20
Link forwarded messages to original ticket
David
5.3.2019
Collecting Feedback
0
12
Ability to "Exclude ip address" from IP Whitelisting feature
Mitchell
4.3.2019
Collecting Feedback
0
32
Follow Up action in Macro
Frank Yann
1.3.2019
Collecting Feedback
3
27
Add Dates to Search Results
Jason McGrath
1.3.2019
Collecting Feedback
0
20
Default Country
Lisa
28.2.2019
Collecting Feedback
0
22
Out of office handling for agents who get assigned tickets
Kyle Oliveira
27.2.2019
Collecting Feedback
2
21
Sort Resolved tickets by Date Resolved
Drew
25.2.2019
Collecting Feedback
0
17
Inbound SMS/MMS from customers wanting to open tickets
Ed
20.2.2019
Collecting Feedback
0
26
Message of the day for agent teams
Jeremy Cunningham
19.2.2019
Collecting Feedback
0
22
Reports on Tickets excluding the time ticket was on Resolved Status
Valentina Georgieva
19.2.2019
Collecting Feedback
0
22
Agent locked out
Nathan Lennox
18.2.2019
Collecting Feedback
0
26
API - Custom Billing Fields
Joël Messas
14.2.2019
Collecting Feedback
1
19
Downvote button
Lucas
13.2.2019
Collecting Feedback
0
13
Add the ability to report on tasks linked to tickets
Martin Pišlar
11.2.2019
Collecting Feedback
0
23
Add a variable for the ticket satisfaction comments left by users
Jamey Steinmann
11.2.2019
Collecting Feedback
0
25
Add the ability to add multiple tickets to a Problem/Incident at a time using Mass Actions
Gunnar Giffey
11.2.2019
Collecting Feedback
0
30
PDF reports
Mario Opazo
6.2.2019
Collecting Feedback
1
17
Feedback Form - Provide option to force user to select a category
Steve, Lam Hang
5.2.2019
Collecting Feedback
0
24
Provide easier method to purge recycle bin
Kevin Smith
1.2.2019
Collecting Feedback
0
30
Left Hand Side bar Scroll
Lizz Cooper
1.2.2019
Collecting Feedback
0
21
Guides Section - Allow Anchors to open in new Tab
Steve, Lam Hang
1.2.2019
Collecting Feedback
1
14
App permissions to restrict apps for certain teams or agents
Victor Salgado
31.1.2019
Collecting Feedback
0
17
Update CRM Permissions
Lisa
31.1.2019
Collecting Feedback
0
32
Login as user works only to for primary brand
Yuriy Andamasov
31.1.2019
Collecting Feedback
2
26
Cannot create multi-level lists
Cercle Capsule
30.1.2019
Collecting Feedback
0
23
Report Query
Steve, Lam Hang
29.1.2019
Collecting Feedback
0
16
Add 'Quote last message' button into reply box.
Jason McGrath
21.1.2019
Collecting Feedback
0
30
Auto refresh for dashboards
James Moore
18.1.2019
Collecting Feedback
0
13
New E-mail features
Zsolt Kiss
17.1.2019
Collecting Feedback
0
24
Display the hierarchy for custom field options in reports
Patrick Smith
17.1.2019
Collecting Feedback
0
29
Re-arrange the top 5 articles under each categories (should be able to choose)
Chris Holt
17.1.2019
Collecting Feedback
0
24
Select absolute dates used in reports using a calendar
Olivia Plumb
16.1.2019
Collecting Feedback
0
30
Add Organization to User when Created from Ticket
Claire Collier
15.1.2019
Collecting Feedback
0
19
Ticket's Dropdown Options
Zsolt Kiss
14.1.2019
Collecting Feedback
0
19
Individual Ticket Refresh
Zsolt Kiss
14.1.2019
Collecting Feedback
0
15
Zapier Trigger for New Tasks
Christian
9.1.2019
Collecting Feedback
0
18
Replicating criteria settings in the ticket form layouts for quicker form creation
Matias Fernandez
8.1.2019
Collecting Feedback
0